Site Reliability Engineering Foundation℠

Introduces a range of practices for improving service reliability through a mixture of automation, working methods and organizational re-alignment. Tailored for those focused on large-scale service availability.

This one-day virtual instructor-led training, presented by DevOps Institute, will allow attendees to earn the Site Reliability Engineering Foundation℠ Certification following the course. The SRE Foundation℠ course is an introduction to the principles & practices that enable an organization to reliably and economically scale critical services. Introducing a site-reliability dimension requires organizational re-alignment, a new focus on engineering & automation, and the adoption of a range of new working paradigms.

The course highlights the evolution of SRE and its future direction, and equips participants with the practices, methods, and tools to engage people across the organization involved in reliability and stability. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding, setting and tracking Service Level Objectives (SLO’s). 

The course was developed by leveraging key SRE sources, engaging with thought-leaders in the SRE space and working with organizations embracing SRE to extract real-life best practices and has been designed to teach the keyprinciples & practices necessary for starting SRE adoption.

Participants will be engaged through the use of whiteboards for interactive diagrams and discussion, polling questions throughout, breakout activities and more. Attendees will be able to download their digital course materials beforehand including valuable post-training reference materials such as a list of value-added resources, DevOps glossary, sample exam and exam requirements document. Following the course, attendees will receive an exam voucher to take the SRE Foundation℠ certification exam.

The learning objectives for the SRE Foundation course include a practical understanding of:

• The history of SRE and its emergence at Google
• The inter-relationship of SRE with DevOps and other popular frameworks
• The underlying principles behind SRE
• Service Level Objectives (SLO’s) and their user focus
• Service Level Indicators (SLI’s) and the modern monitoring landscape
• Error budgets and the associated error budget policies
• Toil and its effect on an organization’s productivity
• Some practical steps that can help to eliminate toil
• Observability as something to indicate the health of a service
• SRE tools, automation techniques and the importance of security
• Anti-fragility, our approach to failure and failure testing
• The organizational impact that introducing SRE brings

The target audience for the SRE Foundation course are professionals including:

• Anyone starting or leading a move towards increased reliability
• Anyone interested in modern IT leadership and organizational change approaches
• Business Managers
• Business Stakeholders
• Change Agents
• Consultants
• DevOps Practitioners
• IT Directors
• IT Managers
• IT Team Leaders
• Product Owners
• Scrum Masters
• Software Engineers
• Site Reliability Engineers
• System Integrators
• Tool Providers

• Eight (8) hours of virtual instructor-led training and facilitation
• Digital Learner Manual
• Digital post-class reference materials including:
• Value Added Resources (includes additional sources of reference materials such as videos, industry reports, blogs, articles, websites, case stories and books)
• DevOps Glossary
• Exam Requirements document
• Sample Exam
• Access to additional sources of information and communities
• Exam voucher for SRE FoundationSM certification exam

An understanding and knowledge of common DevOps terminology and concepts and related work experience are recommended.

Successfully passing (65%) the 60-minute examination, consisting of 40 multiple-choice questions, leads to the SRE (Site Reliability Engineering) Foundation certificate. The certification is governed and maintained by the DevOps Institute.