Business Technology Workshops
Monday - Tuesday, November 16-17, 2009, 9:00 am-5:00 pm
Attend Workshops to dive deep into key IT topics--including virtualization, mobility, IT management, networking, VoIP, security and more--in the days preceding the Interop Conference and Expo. BEST VALUE-Register for a Flex Pass to attend the Conference plus your choice of Workshops.
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CIO Boot Camp - Day 1 (Location: 1E17)As the world of information technology changes, the skill set required to lead your IT organization continually evolves. Attend Day One of this intensive two-day CIO Boot Camp to learn firsthand from successful CIOs at billion-dollar-plus organizations. Hear about common mistakes, how to avoid making them and how to apply their lessons to your world. Instructor - Thornton May, Futurist, Executive Director, IT Leadership Academy
Thornton May is America's leading CIO career doctor, tirelessly researching the environmental and psychological diseases that destroy IT leadership careers. On the road over 250 days a year making 'house calls' with leading CIOs, Thornton has assembled one of the world's most respected medicine chests of empirically tested job-saving, business-growing remedies in the IT business today. In addition to career doctoring, Thornton teaches Executive Education at four major universities, writes columns on technology for two leading publications, advises major organizations and government agencies on how to think differently about the future, all the while conducting seminal anthropological field research into technology use behaviors of the various tribes comprising modern society. Thornton brings a scholar's patience for empirical research, a second-to-none gift for storytelling and a scathingly honest sense of humor to his audiences. His exuberance is infectious. After prolonged exposure you go home and wring the personality out of your clothes. Most importantly you will be refreshed, revitalized and re-armed to win the career wars in front of you. Thornton was recently voted one of the world's 100 most influential leaders in IT. Speaker - Bruce Barnes, President & CEO, Bold Vision, LLC
Mr. Bruce Barnes has over thirty-seven years of experience as a senior level officer in the technology arena, including very influential roles in Fortune 100 companies. He has received numerous industry accolades, including having been recognized by the industry press as one of this country's most noted CIOs. He is also a recognized voice at national industry events and in major industry publications. He is an ongoing advisor and retained coach for a number of successful senior level corporate leaders. Currently, Mr. Barnes is the founder and CEO of BOLD VISION®, a senior management consulting consortium comprised of "C Level" executives, which operates as a trusted advisor and consultant to a number of noted CIOs and other I/T leaders, as well as to several large I/T product and service providers. Prior to this current role, Mr. Barnes served as the Vice President of I/T Strategy and Planning for the Nationwide Enterprise, a $200B international insurance and financial services company. There, he was responsible for the overall technology strategy, I/T architecture, information security, and I/T governance processes for the global enterprise. Prior to that, Mr. Barnes served as VP and Chief Information Officer for Nationwide Financial Services, a $100B international financial services company, where he oversaw all facets of technology services and operations within that publicly-held organization. Prior to that, he served as Chief Information Officer for Ohio's largest privately owned HMO, and he also held various management positions with an international library/information services company, the Washington (DC) office of a major technology vendor, and as an officer in the United States Army. He is a co-founder for the nationally acclaimed "CIO Solutions Gallery" at The Ohio State University's Fisher College of Business. He is a graduate in five sciences from The Ohio State University. Speaker - John Lever, Deputy CIO, Naval Meteorology and Oceanography Command (CNMOC), United States Navy
Mr. John A. Lever is the Deputy CIO for the Commander, Naval Meteorology and Oceanography Command (COMNAVMETOCCOM). He supports the IT strategy and technical programs to be undertaken for Command operational, scientific, and management users. Also, he provides leadership in the formulation of mid- and long-range goals and objectives; synchronizes the business technology planning and execution with the Command's Strategic Plan; establishes timetables for the performance of IT support functions; formulates the IT budget and plans; and formulates the IT requirements of the Command. Mr. Lever received a Bachelor of Arts in Mathematics from Mississippi College in 1976. He held a Haskell B. Curry Fellowship in Mathematics at the Pennsylvania State University and received a Master of Arts in Mathematics in 1978. Mr. Lever earned a Master of Science in Information Resource Management from Syracuse University in 2003. In 1978 he began his employment with the Naval Oceanographic Office (NAVOCEANO) in the Fleet Applications Department, Environmental Systems Division. While there, he contributed to numerous environmental prediction systems; in particular, he was the principal software architect for the NATO Integrated Command Anti-Submarine Warfare Prediction System (NATO ICAPS). He was also the lead system integrator for the Tactical Environmental Support System (TESS). While serving in the Integration and Technology Division at NAVOCEANO, Mr. Lever served as the program manager for multiple major IT programs. Mr. Lever was appointed to the position of Chief Information Officer for NAVOCEANO in 1998 and served in that role through 2004. Mr. Lever has received numerous citations for support of on-scene prediction systems and several citations for participation in Navy initiatives, including the Department of the Navy Meritorious Civilian Service Award. Speaker - Louis Gutierrez, Principal, Exeter Group, Inc., CIO Emeritus, Commonwealth of Mass.
Louis Gutierrez has twice served as Chief Information Officer for the Commonwealth of Massachusetts. He has also served as: SVP/CIO of Harvard Pilgrim HealthCare during a significant corporate turnaround initiative from 1999-2002; Chief Technology Strategist at the Commonwealth Medicine Division of UMass Medical School; and Chief Information Officer for the Massachusetts Executive Office of Health and Human Services (HHS), Massachusetts' largest secretariat with 23,000 staff and more than $12 billion in annual spending. While at HHS, Gutierrez led the development and implementation of the state's Virtual Gateway, an online portal that integrated the web presence of 16 agencies into a user-friendly format that improved service delivery and reduced costs. Gutierrez now serves as a Principal in the consulting firm Exeter Group, Inc., providing leadership in the IT strategic planning practice area. Speaker - Mykolas Rambus, CIO, Forbes Media
Mykolas Rambus is CIO of Forbes Media. He has held IT leadership and general executive roles in management consulting, real estate, and start-up ventures. Mykolas is a frequent commentator on executive issues, has been quoted in numerous media outlets, and is a regular keynote speaker and guest lecturer. He is also a contributor to Greg Smith's book, ?Straight to the Top, becoming a World-Class CIO'. Mykolas studied at the Massachusetts Institute of Technology, where he concentrated on Operations Research and Information Technology, and remains an avid fencer. Speaker - Rob Rennie, VP, Technology & CIO, Florida State College Jacksonville
Dr. Rob Rennie has been the Chief Information Officer (CIO) and Vice President, Technology for Florida State College at Jacksonville, Florida since 1997. Prior to taking his current position, he was the CIO for Mt. San Antonio College in Los Angeles. He is a former principal of the technology strategy practice of Xentrek Systems, Inc. and held a visiting scholar appointment in Information Systems at the John E. Anderson Graduate School of Management at UCLA. Rob has been a CIO for over twenty years and is known for building the reputations of organizations on a foundation of innovation, value creation, excellence and technology leadership. Dr. Rennie serves on Software AG's International Executive Committee, is a member of Apple's University Executive Forum (UEF) and is a board member of Curriki. Florida State College at Jacksonville has won numerous awards for its highly innovative and successful technology environment having been ranked first in the Nation three of four years by the Center for Digital Education, rated ?Most Wired' by Yahoo, and having been featured by several major technology firms for best practices and successful innovations. In 2004, Dr. Rennie was honored as one of Computerworld's Premier 100 IT leaders and in 2008 Computerworld named the College a Gold Laureate award winner. Rob received his Bachelors degree from Rollins College, Masters from The University of Oklahoma, and Ph.D. from the University of Florida. Speaker - Rusty May, President, Peerless Automatic
Speaker - Thomas Mantz, Managing Director, MNL Associated, LLC
Tom Mantz served as the first Chief Information Officer for Praxair, a global provider of industrial gases. In this role, he led the development of a virtual, global IT resource from previously independent country-based IT organizations. His efforts led to the adoption of global IT standards and the implementation of a common, global communications infrastructure. Working with business partners, Mr. Mantz provided IT direction for global ERP initiatives. Prior to joining Praxair, Mr. Mantz served as Vice President and co-founder of the Renaissance Strategy Group, a global consultancy focusing on the application of the Balanced Scorecard methodology to issues associated with the development and implementation of business strategy. While at Renaissance, he applied Balanced Scorecard techniques to the development of IT Strategy. Mr. Mantz began his career at Nolan, Norton & Co., a leading IT strategy firm. Over 14 years, he served in a number of roles, eventually becoming Partner with responsibility for the firm's IT executive education programs. Mr. Mantz now serves as Managing Director of MNL Associated, where he consults with major organizations on improving the return from information technology. His practice specializes in the design of benefits-focused IT implementation programs. During his more than 25 years of IT leadership and management, Tom has concentrated on the development of business aligned IT strategies, the implementation of IT human resource processes and the delivery of executive education programs. Mr. Mantz earned his MBA from Harvard University and BS from Northwestern University. Evaluating SharePoint 2007/2010 for the Enterprise (Location: 1E09)This intensive workshop offers a critical, independent evaluation of SharePoint, detailing the platform's strengths and weaknesses culled from customer experiences and hands-on testing. Through presentations and discussion, the workshop helps you figure out how, where, when, and why to use SharePoint -- and reviews how well SharePoint "fits" into different types and sizes of enterprises with different business objectives. The workshop will also prepare you for developing a SharePoint strategy for your enterprise, empowering business and technology managers to reach a common assessment of what SharePoint can and can't do effectively for your enterprise. This course will enable you to confidently assess and plan any effort to extend SharePoint beyond a set of departmental installations into an enterprise-wide platform. Course Outline * What Is and Isn't SharePoint 2007 * How SharePoint 2010 Changes the Picture * SharePoint Architecture for Business Managers * Evaluating SharePoint's Core "Six Pillars" * Evaluating SharePoint for Social Computing * SharePoint as an Application Development Platform * Enterprise Architecture and Operations * Evaluating the SharePoint Ecosystem * Best Practices and Looking Forward Who Should Attend and What You'll Learn * Business analysts -- to learn what SharePoint does and doesn't offer out of the box, and what are the likely costs * Enterprise architects and IT managers -- to better guide business colleagues about choices and impacts before they try to dive into SharePoint unawares by understanding architectures, governance, critical 3rd-party modules employed at the enterprise level * SharePoint project managers, senior architects, and lead developers -- to understand what you're about to get into, with respect to architectures, licensing, and functionality, as well as different approaches for customizing and extending SharePoint * SharePoint evaluation teams -- to level-set understanding and terminology among the team, and make more informed choices about whether and where to employ SharePoint * Information and Knowledge Managers -- to compare SharePoint against other information and knowledge management tools in your enterprise, as well as what key investments need to be made to up-size SharePoint for the enterprise * Consultants -- to understand where SharePoint works well, and where it does not, as well as how to improve SharePoint implementations through better governance and 3rd-party tools * Anyone who wants to understand the impact of SharePoint 2010 on any existing deployments Instructor - Tony Byrne, Founder, CMS Watch
Tony Byrne is Founder of CMS Watch, a vendor-neutral analyst firm that publishes comparative evaluations of content technologies. At CMS Watch, Tony leads of team of analysts covering various technology marketplaces on behalf of solutions buyers. Prior to founding CMS Watch in 2001, Tony led the developer team a systems integrator, following previous stints as a programmer, journalist, and international educator. He is also the author of the CMS Report and publisher of the Enterprise Portals Report, the Enterprise Search Report and the ECM Suites Report, and an avid Green BayPackers fan. Principles of Effective IT Management (Location: 1E19)This tutorial focuses on specific steps you can take to improve your IT organization, business model, tools, staffing and skill levels, as well as your policies and operational procedures. In an environment of constant change, IT accountability has taken on new levels of urgency. IT departments regularly struggle with staffing levels, turnover, burnout, lack of credibility, or end-user and managerial dissatisfaction. If you're questioning how to satisfy the end user, control or cut costs, and still offer a balanced and fulfilling career progression to IT professional staff, we have answers for you. Course Outline * How to develop a new framework for the business of IT * How to formalize policies and processes * How to map the organization to new business models and processes * How to re-engage your technology roadmap post recession * How to manage customer expectations and set customer service levels * How to develop end-user and IT buy-in * How to build executive management commitment * Know the critical success factors * How to make it all happen Who Should Attend * Directors and managers of IT organizations or units< * IT and IS professionals * Anyone who needs to realign IT with the business You Will Learn Principles that can develop or enhance your own IT policies, processes, organization, and practices, thus creating a more effective IT business unit. Instructor - Thomas Randall, Operations Vice President, BT Americas
Tom Randall is a Vice President with BT Americas. Having been both a CIO as well as running a data center on Wall Street, he understands what it takes to make IT successful in supporting enterprise business objectives. Securing Windows 7 (Location: 1E21)Windows 7 is set to inherit the XP kingdom: attend this session and lean the security tricks needed to keep your kingdom safe. You'll understand Microsoft's new security model and how to make it work for you. Be dazzled by over 300 diagnostic tools built in Win 7, which can make you a Diagnostic Demon! Understand where the hidden folder system is that your files and programs are installed and where the registry hides your setting. (Hint: they don't exist in XP!) You'll learn unique optional security setting to really secure Win 7 so you comply with the Federal security regulations. None of these setting are on by default, all are deep screened and all increase your security for Free. Finish by constructing a self booting USB copy of Win 7 that can be used for enterprise rollout, diagnostic or just a great OS on a stick. Using information gathered from multiple sources - including private discussions with developers, inside MS sources and personal investigation — this workshop will help you understand the next generation of Microsoft clients NOW! Course Outline * MS Security history and why / what they changed. * Virtual Lies! * Hey Biba, what a theory like you doing in a place like this? * Diagnostics Delights of Win 7. * 5 security upgrades for just a click. * Live from your USB - It's Windows Seven!!! * Demonstration driven so bring you laptop with 7 or Vista You Will Learn * The basic security concept that Microsoft uses for their new product line. * What the UAC really does and how to tame it. * How to verbalize why your programs don't run with Win 7 and 5 different ways to fix your problem. * 3 great improvements that can be used to increase your security * How to make a self booting USB/CD for simple enterprise rollout, diagnostic or just a great OS on a stick. Who Should Attend * Technicians or supervisors who have to work with Windows 7 * Managers or Executives who need to make decisions about Windows 7 * Security professional who need to update their Windows 7 security knowledge Instructor - Brad Smith, Director, Computer Institute of the Rockies
Brad Smith, RN, MCNPS, CISSP, NSA-IAM became fascinated with computers in 1972 and hasn't burned out yet! He has been beta testing Microsoft products since Windows NT and every OS since then, including Win 7. Brad prides himself as an equal opportunity OS hater and finds problems with all OS's, regardless of age, platform or kernel. His collection of OS's contains many examples of how not to write an OS. Some day he hopes to find an OS that he can take long stable walks together, while being green and having great security that doesn't need readjusting. He can only hope. The ABC of Virtualization: A Shortcut Guide to Virtual Technology (Location: 1E10)Virtualization is taking the IT world by storm as it should. Virtualization of core datacenter services such as server operating systems, storage, networking, desktops and even applications is transforming the way organizations run IT. Virtualization reduces physical server footprints, eliminates complex physical network switching equipment, removes all issues around application operation and transforms the way we look at storage. In addition, it provides the best model ever for business continuity. According to industry analysts, only a 20% of organizations around the world have moved to this new datacenter model. It's no wonder since it impacts almost every level of IT operations. But it's no longer a matter of if you move to virtualization, it's a matter of when, and when you do it, you should get it right the first time. This is why you need to attend this session. That's because it will help you demystify the different aspects of virtualization by introducing you to each level of virtualization and how they fit together. It will also focus on the new division between resource pools (RP) and virtual service offerings (VSO) and follow with a detailed plan for the new virtual architecture, its benefits, its rules, its guidelines as well as the new management approaches required for this powerful new force in IT. Course Outline Part A - Architect Virtualization * Virtualization Basics * Use a Five-Step Process * Architectures Part B - Build your Virtual Infrastructure * Server Virtualization * Desktop Virtualization * Applications Virtualization Part C - Convert to the Dynamic Datacenter * Create a Dynamic Datacenter * Update Management Practices Who Should Attend * Information Technology Management * Systems Administrators & Networking * Professionals * Network Operating System Technology Evaluators * Business Analysts and IT Consultants You Will Learn * How to select Appropriate Virtualization Solutions * How to build the Green Datacenter * How to work with Resource Pools and Virtual Service Offerings * How to work with Policy-based Workloads * How to work with Virtual Applications and Virtual Desktops * How to blend Virtualization Offerings to create the 21st Century Datacenter Instructor - Nelson Ruest, MCSE, MCT, Virtual Architect, Resolutions Enterprises Ltd.
Nelson Ruest is a Virtual Architect with over 25 years experience in infratructure optimization and more than 10 years in virtualization. He is an IT professional focused on technology futures. He is passionate about virtualization and continuous service availability. Together with his partner, Danielle Ruest, they are authors of multiple books, including Virtualization, A Beginner's Guide and Windows Server 2008: The Complete Reference for McGraw-Hill Osborne and the MCITP Self-Paced Training Kit (Exam 70-238): Deploying Messaging Solutions with Microsoft® Exchange Server 2007 as well as Exam 70-652: Configuring Windows Server Virtualization with Hyper-V for MS Press. Both Nelson and Danielle work for Resolutions Enteprises Ltd. Resolutions can be reached at www.reso-net.com. Speaker - Danielle Ruest
Troubleshooting Ethernet and Switched Networks (Location: 1E08)Getting blamed for performance problems? Don't let the foundation of your network be the bottleneck! This workshop covers how to troubleshoot Ethernet and switched networks. In most cases, networks are designed and installed, but never thoroughly tested to make sure they are performing as they were designed. The instructor will review the operation of Ethernet and the types of errors that typically occur. Ethernet topics include Ethernet Signaling, Fast Link Pulse, CRC/Alignment Errors, Collisions and Fragments. The switching portion of the course examines the basics of switch and spanning tree operation. This overview provides the basis for covering troubleshooting techniques in the switched environment. Plan to leave this course with the skills necessary to successfully test and troubleshoot the physical and data link layers of today's Ethernet networks. Course Outline * Overview of Ethernet operation * Impact of Ethernet Errors * Measuring network performance * Troubleshooting Ethernet networks * Overview of Switching technologies * Packet capture and analysis in switched environments * Troubleshooting tool matrix, what to use and when Who Should Attend This course is intended for network administrators, designers, and analysts that are responsible for Ethernet networks. You Will Learn Students will be prepared to test existing Ethernet networks to determine if they are operating properly and how to quickly isolate and resolve problems - should they exist. Instructor - Mike Pennacchi, Owner, Network Protocol Specialists
Mike Pennacchi is owner of Network Protocol Specialists, a network analysis and training company based in Seattle, Washington. His company specializes in analyzing network performance problems for companies throughout the United States. He has taught at Interop since 1997 and has received the event's Instructor Award as highest ranking instructor three of those years. Pennacchi brings his experience as a network analyst into the classroom and assists students in understanding how to fix problems in their own networks. Understanding Voice Over IP (Location: 1E13)This workshop provides a technology overview of Voice over IP (VoIP), including the protocols, technologies and architectures at the core of VoIP products and systems. These include media transport like the real time transport protocol, quality of service technologies such as differentiated services and the Resource Reservation Protocol (RSVP), signaling through the Session Initiation Protocol (SIP), security, as well as firewall and NAT traversal using techniques like the Simple Traversal of UDP Through NAT (STUN) and Interactive Connectivity Establishment (ICE). The course does not provide a review of products on the markets or network design guidelines. Course Outline * Voice Coding * Real Time Transport Protocol (RTP) * Quality of Service * SIP * Security * NAT and Firewall Traversal Who Should Attend Technologists or technology managers that want to understand how VoIP works "under the hood". You Will Learn After this Workshop, students will be able to identify the key technologies used within VoIP systems, understand how they fit together, and appreciate some of the complexities in developing VoIP networks. Instructor - Jonathan Rosenberg, Chief Technology Strategist, Skype
Jonathan Rosenberg is Chief Technology Strategist for Skype, where he is responsible for Skype's technology directions and overall architecture. Prior to that, he was a Cisco Fellow at Cisco, where he set technology strategy for their enterprise PBX product. Jonathan is the principle author of SIP, the lingua-franca of Voice over IP, and has written many of the standards around it, particularly in the areas of NAT traversal, presence and IM. For his work, Jonathan was named one of the top 100 most innovative young technologists in the world by Technology Review magazine. He received a PhD from Columbia University and his masters and bachelors from MIT. Tuesday, November 17 | | ||||
CIO Boot Camp - Day 2 (Location: 1E17)As the world of information technology changes, the skill set required to lead your IT organization continually evolves. Attend Day Two of this intensive two-day CIO Boot Camp to learn firsthand from successful CIOs at billion-dollar-plus organizations. Hear about common mistakes, how to avoid making them and how to apply their lessons to your world. Instructor - Thornton May, Futurist, Executive Director, IT Leadership Academy
Thornton May is America's leading CIO career doctor, tirelessly researching the environmental and psychological diseases that destroy IT leadership careers. On the road over 250 days a year making 'house calls' with leading CIOs, Thornton has assembled one of the world's most respected medicine chests of empirically tested job-saving, business-growing remedies in the IT business today. In addition to career doctoring, Thornton teaches Executive Education at four major universities, writes columns on technology for two leading publications, advises major organizations and government agencies on how to think differently about the future, all the while conducting seminal anthropological field research into technology use behaviors of the various tribes comprising modern society. Thornton brings a scholar's patience for empirical research, a second-to-none gift for storytelling and a scathingly honest sense of humor to his audiences. His exuberance is infectious. After prolonged exposure you go home and wring the personality out of your clothes. Most importantly you will be refreshed, revitalized and re-armed to win the career wars in front of you. Thornton was recently voted one of the world's 100 most influential leaders in IT. Speaker - Apurva Dave, Senior Director, Product Marketing, Riverbed Technology
Apurva Davé is Senior Director, Product Marketing for Riverbed Technology. Previously, he served as Director of Product Marketing for Fast Forward Networks and Inktomi. Apurva holds an MBA from the University of California, Berkeley, and an AB in Computer Science from Brown University. Speaker - Bruce Barnes, President & CEO, Bold Vision, LLC
Mr. Bruce Barnes has over thirty-seven years of experience as a senior level officer in the technology arena, including very influential roles in Fortune 100 companies. He has received numerous industry accolades, including having been recognized by the industry press as one of this country's most noted CIOs. He is also a recognized voice at national industry events and in major industry publications. He is an ongoing advisor and retained coach for a number of successful senior level corporate leaders. Currently, Mr. Barnes is the founder and CEO of BOLD VISION®, a senior management consulting consortium comprised of "C Level" executives, which operates as a trusted advisor and consultant to a number of noted CIOs and other I/T leaders, as well as to several large I/T product and service providers. Prior to this current role, Mr. Barnes served as the Vice President of I/T Strategy and Planning for the Nationwide Enterprise, a $200B international insurance and financial services company. There, he was responsible for the overall technology strategy, I/T architecture, information security, and I/T governance processes for the global enterprise. Prior to that, Mr. Barnes served as VP and Chief Information Officer for Nationwide Financial Services, a $100B international financial services company, where he oversaw all facets of technology services and operations within that publicly-held organization. Prior to that, he served as Chief Information Officer for Ohio's largest privately owned HMO, and he also held various management positions with an international library/information services company, the Washington (DC) office of a major technology vendor, and as an officer in the United States Army. He is a co-founder for the nationally acclaimed "CIO Solutions Gallery" at The Ohio State University's Fisher College of Business. He is a graduate in five sciences from The Ohio State University. Speaker - Emile Rashkovich, Senior Vice President and Chief Information Officer, Sentinel Real Estate Corporation
Emile Rashkovich is a Senior Vice President and Chief Information Officer at Sentinel Real Estate Corporation, a real estate operating company. He is responsible for all the software, hardware, telecommunications and technology services for the firm. This includes software development and quality control for all internal applications; server, desktop, mobile, storage and security devices on the corporate Wide Area Network; the Network Control Center and the web services, utilized at the New York headquarters and the company's other 200 US locations. Prior to joining Sentinel in 1996, Mr. Rashkovich was the Vice President of Information Services at Bear Stearns, and was responsible for managing Emerging Technology applications, Corporate Information Security and computer support for the Investment Banking and Trading desks; and a Manager of Systems and Networks at IBM/Prodigy Services Company, where he was responsible for the development and operation of that on-line service. Mr. Rashkovich is a member of the ICSA and ACM. Speaker - Harry Labana, Vice President & Chief Technology Officer, XenApp Product Group, Citrix Systems
Harry Labana joined Citrix in July 2009 as vice president and chief technology officer of Desktop and Application virtualization. He is a member of the leadership team that charts the technological direction and product roadmap of Citrix's $1 billion flagship product line. As CTO, he is also responsible for helping to communicate the strategic direction of the company's desktop virtualization solutions to internal and external audiences. As part of the Citrix Office of the CTO, Harry collaborates with other Citrix CTOs to drive the company's overall technology direction and product strategy and advises the executive management team. Prior to joining Citrix, Labana was at Goldman Sachs for nine years and was most recently a vice president in the Technology division, leading the global engineering and architecture efforts for desktop virtualization. Labana also worked closely with the Office of the CIO to advise clients, internal bankers and research analysts on trends and investment opportunities as well as leading software entrepreneurs and established leaders on strategy and to influence their respective roadmaps. Harry Labana has 14 years experience in numerous infrastructure, architecture, project management and software development roles in financial services firms, such as Deutsche Bank, Barclays Capital and Lehman Brothers, and he was a Citrix customer for many years. Harry holds a bachelor's degree in electronic systems engineering with honors from the University of Manchester (UK). Speaker - John Lever, Deputy CIO, Naval Meteorology and Oceanography Command (CNMOC), United States Navy
Mr. John A. Lever is the Deputy CIO for the Commander, Naval Meteorology and Oceanography Command (COMNAVMETOCCOM). He supports the IT strategy and technical programs to be undertaken for Command operational, scientific, and management users. Also, he provides leadership in the formulation of mid- and long-range goals and objectives; synchronizes the business technology planning and execution with the Command's Strategic Plan; establishes timetables for the performance of IT support functions; formulates the IT budget and plans; and formulates the IT requirements of the Command. Mr. Lever received a Bachelor of Arts in Mathematics from Mississippi College in 1976. He held a Haskell B. Curry Fellowship in Mathematics at the Pennsylvania State University and received a Master of Arts in Mathematics in 1978. Mr. Lever earned a Master of Science in Information Resource Management from Syracuse University in 2003. In 1978 he began his employment with the Naval Oceanographic Office (NAVOCEANO) in the Fleet Applications Department, Environmental Systems Division. While there, he contributed to numerous environmental prediction systems; in particular, he was the principal software architect for the NATO Integrated Command Anti-Submarine Warfare Prediction System (NATO ICAPS). He was also the lead system integrator for the Tactical Environmental Support System (TESS). While serving in the Integration and Technology Division at NAVOCEANO, Mr. Lever served as the program manager for multiple major IT programs. Mr. Lever was appointed to the position of Chief Information Officer for NAVOCEANO in 1998 and served in that role through 2004. Mr. Lever has received numerous citations for support of on-scene prediction systems and several citations for participation in Navy initiatives, including the Department of the Navy Meritorious Civilian Service Award. Speaker - Louis Gutierrez, Principal, Exeter Group, Inc., CIO Emeritus, Commonwealth of Mass.
Louis Gutierrez has twice served as Chief Information Officer for the Commonwealth of Massachusetts. He has also served as: SVP/CIO of Harvard Pilgrim HealthCare during a significant corporate turnaround initiative from 1999-2002; Chief Technology Strategist at the Commonwealth Medicine Division of UMass Medical School; and Chief Information Officer for the Massachusetts Executive Office of Health and Human Services (HHS), Massachusetts' largest secretariat with 23,000 staff and more than $12 billion in annual spending. While at HHS, Gutierrez led the development and implementation of the state's Virtual Gateway, an online portal that integrated the web presence of 16 agencies into a user-friendly format that improved service delivery and reduced costs. Gutierrez now serves as a Principal in the consulting firm Exeter Group, Inc., providing leadership in the IT strategic planning practice area. Speaker - Mykolas Rambus, CIO, Forbes Media
Mykolas Rambus is CIO of Forbes Media. He has held IT leadership and general executive roles in management consulting, real estate, and start-up ventures. Mykolas is a frequent commentator on executive issues, has been quoted in numerous media outlets, and is a regular keynote speaker and guest lecturer. He is also a contributor to Greg Smith's book, ?Straight to the Top, becoming a World-Class CIO'. Mykolas studied at the Massachusetts Institute of Technology, where he concentrated on Operations Research and Information Technology, and remains an avid fencer. Speaker - Rob Rennie, VP, Technology & CIO, Florida State College Jacksonville
Dr. Rob Rennie has been the Chief Information Officer (CIO) and Vice President, Technology for Florida State College at Jacksonville, Florida since 1997. Prior to taking his current position, he was the CIO for Mt. San Antonio College in Los Angeles. He is a former principal of the technology strategy practice of Xentrek Systems, Inc. and held a visiting scholar appointment in Information Systems at the John E. Anderson Graduate School of Management at UCLA. Rob has been a CIO for over twenty years and is known for building the reputations of organizations on a foundation of innovation, value creation, excellence and technology leadership. Dr. Rennie serves on Software AG's International Executive Committee, is a member of Apple's University Executive Forum (UEF) and is a board member of Curriki. Florida State College at Jacksonville has won numerous awards for its highly innovative and successful technology environment having been ranked first in the Nation three of four years by the Center for Digital Education, rated ?Most Wired' by Yahoo, and having been featured by several major technology firms for best practices and successful innovations. In 2004, Dr. Rennie was honored as one of Computerworld's Premier 100 IT leaders and in 2008 Computerworld named the College a Gold Laureate award winner. Rob received his Bachelors degree from Rollins College, Masters from The University of Oklahoma, and Ph.D. from the University of Florida. Speaker - Thomas Mantz, Managing Director, MNL Associated, LLC
Tom Mantz served as the first Chief Information Officer for Praxair, a global provider of industrial gases. In this role, he led the development of a virtual, global IT resource from previously independent country-based IT organizations. His efforts led to the adoption of global IT standards and the implementation of a common, global communications infrastructure. Working with business partners, Mr. Mantz provided IT direction for global ERP initiatives. Prior to joining Praxair, Mr. Mantz served as Vice President and co-founder of the Renaissance Strategy Group, a global consultancy focusing on the application of the Balanced Scorecard methodology to issues associated with the development and implementation of business strategy. While at Renaissance, he applied Balanced Scorecard techniques to the development of IT Strategy. Mr. Mantz began his career at Nolan, Norton & Co., a leading IT strategy firm. Over 14 years, he served in a number of roles, eventually becoming Partner with responsibility for the firm's IT executive education programs. Mr. Mantz now serves as Managing Director of MNL Associated, where he consults with major organizations on improving the return from information technology. His practice specializes in the design of benefits-focused IT implementation programs. During his more than 25 years of IT leadership and management, Tom has concentrated on the development of business aligned IT strategies, the implementation of IT human resource processes and the delivery of executive education programs. Mr. Mantz earned his MBA from Harvard University and BS from Northwestern University. Creating Your Enterprise Unified Communications Plan - For Economy, Efficiency, and Effectiveness (Location: 1E09)This new, updated Workshop will provide you with the tools and information you need to create both a strategic plan and an implementation plan for Unified Communications (UC) in your operations. UC is much more than IP Telephony - UC enables your business to cut costs and to increase efficiencies by streamlining or even eliminating communications time and cost. It is possible to save money in both IT and Operating budgets and to improve both customer service levels and business process efficiency. This one-day workshop will assist you in organizing these opportunities into a coherent and cost-justified plan for your enterprise. Course Outline This InterOp UC Workshop will answer these questions: * What is Unified Communications (UC)? * What are the new technologies that make UC possible? * What are the personal productivity applications for UC? * What are the business process applications for UC? * How can we find the best UC applications for our enterprise? * What are communications "hot spots" and how do we find them? * How do we design and plan for a UC application? * What technologies do we need to buy for our UC applications? * What are the technology reference designs for the UC systems? * What are the services statements of work needed for UC applications? * Who are the major suppliers of UC technologies? * What are the UC Options from suppliers of IP Telephony, Desktop, Applications, Mobility? * What are the UC solution offerings from the top suppliers? * What are the implications of UC applications for my network? * How do we determine the Savings and ROI of a new UC application? * How can we organize the best applications into a multi-year UC Plan? Who Should Attend This course will support the job responsibilities, leadership requirements and business development goals for the following roles: * IT Director/Supervisor: Communications, Messaging, Applications or Network * Telecom Director/Supervisor: Communications, Applications or Network * IT Strategic Planning Director/Supervisor * Director/Supervisor of Business Analysis (IT or Line of Business/Operating Unit) You Will Learn At the end of the workshop, attendees will have an understanding of: * How to investigate and evaluate UC solutions * How to create a cost-saving and/or benefit-justified plan based on those solutions * How to proceed with the selection and implementation of the appropriate technologies, services and change management for high-return Unified Communications investments. The workshop will include a UC Planning Toolkit in electronic form for all attendees. Instructor - Marty Parker, Principal, UniComm Consulting LLC
Marty Parker provides Unified Communications consulting support to both private and public sector enterprises. As a Principal of UniComm Consulting and as co-founder of UCStrategies.com, Marty is part of a network of talent and ideas to assure clients of the best and latest information about Unified Communications (UC). Marty's focus is on the applications for UC and how those applications optimize business processes to deliver hard-dollar ROI. This focus is the basis for his BCR Training course, "Planning and Implementing VoIP Unified Communications"; for his articles in BCR Magazine and on NoJitter.com (see ?Top UC Applications Now Apparent?, June 2007); and for his UC RFP Templates available at UCStrategies.com. Marty is a regular moderator and presenter at InterOp, VoiceCon and in other UC industry venues. His applications and industry-oriented perspectives on UC are based on his roles in sales, marketing, product management and executive positions with IBM and ATT/Lucent/Avaya as well as with a major Telecom VAR, and as founder and CEO of venture-funded startups in the early phases of the voice messaging industry. Contact Marty at mparker@UniCommConsulting.com. Enterprise Cloud Summit (Location: 1E10)On-demand computing is a fundamental change in the way we design, build and manage information technology. Only a few technology innovations have had such far-reaching effects: mainframes, client-server architectures, the Internet and web computing. We're only starting to explore the ways in which cloud computing will alter the IT industry. But its allure is hard to overstate: limitless capacity, on-demand resources - paid for when you need them, turnkey deployment, quick disaster recovery, easy testing, global reach and slashed operational costs. It's the platform the next generation of applications will run on. Enterprise Cloud Summit at Interop New York brings together business technology professionals from SMB and large enterprises, industry leaders and analysts for a packed program of panels, insightful speakers and candid interviews with the people shaping the cloud computing industry. Perhaps most importantly, it's focused on business results: The risks, rewards, tools and best practices that let companies large and small harness the power of cloud computing, while ignoring the hype. Enterprise Cloud Summit focuses exclusively on what cloud computing means to the business technology buyers. The conference will include topics such as: * Clouds and the Enterprise: A detailed look at how cloud computing fits within IT strategies. * The Dark Side of Clouds: Consideration of the potential pitfalls of cloud computing - and how to navigate them - when deciding whether to make on-demand computing a cornerstone of their company's IT strategy. * The Business Case: ROI and Migration: Discussions of the ROI from cloud strategies, pricing models and how to migrate to utility computing offerings. * On the Horizon: The Future of On-Demand IT: A roadmap for this fundamental shift in computing and networks and how cloud adoption drives enterprise agility and ubiquitous enterprise IT. Instructor - Alistair Croll, Principal Analyst, Bitcurrent
Alistair is a senior analyst at research firm Bitcurrent, covering emerging web technologies, networking, and online applications. Prior to Bitcurrent, Alistair co-founded Coradiant, a leader in online user monitoring, as well as research firm Networkshop. He has held product management positions with 3Com Corporation, Primary Access, and Eicon Technology. Alistair contributes to industry events such as Interop and Web2Expo, and writes for a variety of online publications including GigaOm. He is the author of numerous articles on Internet performance and security, and co-author of Managing Bandwidth: Deploying QOS in Enterprise Applications from Prentice-Hall. Speaker - Anthony Arrott, Special Assistant to the CTO, Trend Micro
Anthony Arrott brings more than 25 years experience to his position of Special Assistant to Trend Micro's Chief Technology Officer, Raimund Genes. In this role, Dr. Arrott is responsible for managing the company's threat analytics operations and threat data sharing agreements with outside organizations. Dr. Arrott joined Trend Micro through its acquisition of InterMute, where he served as Director of Threat Research. Previously he worked as a business planning consultant to new ventures at New City Studies; and also as a management and technology consultant at Arthur D. Little. Earlier in his career, Dr. Arrott founded a scientific instrumentation company, Payload Systems, where he also served as President. Anthony Arrott holds a bachelor of science in physics and physiology from McGill University; as well as a master of science in aeronautics and astronautics, and a doctorate in biomedical engineering from the Massachusetts Institute of Technology (MIT). He has contributed articles to such publications as BusinessWeek, Wired, SDA Asia, SearchSecurity, AME Info, and Tech Republic. Speaker - Chris Brown, Vice President of Engineering, Opscode
Christopher Brown, Vice President of Engineering, was most recently Director of Engineering for Global Foundation Services at Microsoft. Prior to Microsoft, Chris was the Founding Member, Architect, and Lead Developer for Amazon.com's Elastic Compute Cloud ("EC2") Speaker - Colin Hostert, CIO, Grooveshark.com
Speaker - Dominic Preuss, VP, FiLife
Speaker - Drew Bartkiewicz, Vice President of Cyber Risk and New Media Markets, The Hartford
Drew Bartkiewicz, serves as Vice President of Technology and New Media Markets, of The Hartford. Drew has 18 years in the Software, Social Media, and Business Risk fields with companies such as BroadVision, salesforce.com, The Hartford, and United Technologies. Drew has written and lectured extensively on Internet and technology business trends over the past decade. He was a participating author in the Brookings Institution book on technology and economics, Unseen Wealth (published in 2001). He is currently a board member of the Online Reputation Management Association and is an active writer / speaker in the area of IT risk, laws, and governance. During the Web 1.0 and Personalization decade of the Internet, Drew worked extensively with the following organizations' e-commerce initiatives: GE Capital, Home Depot, UBS, Barclays, Walmart, Bank of America, Blue Cross, Nike, Maidenform, Time Warner, Fox, MTV, Telecom Italia, Primedia, GE Supply, Citigroup, e-Trade, Bear Stearns, and Credit Suisse. During the Web 2.0 evolution Drew has already underwritten the risks of emerging areas such as social networks, video advertising, internet and data privacy liability. Drew is a graduate of the United States Military Academy at West Point and has an MBA from the Yale School of Management. He is currently working on the book, Unseen Liability, The Economics of Technology Risk and Information Malpractice, due in 2010. Speaker - Geir Magnusson, Consulting Architect, Platform, Gilt
With a diverse background as both a technical executive and an internationally known leader in open source software, Geir comes to us from cloud technology provider 10gen, where he was the VP of Engineering. Prior to 10gen, Geir ran software development for Joost, where he had responsibility for platform architecture, implementation and delivery. Prior to Joost, he held positions as Director of Middleware Architecture and Open Source Technology at Intel, and Vice President of Products and Strategy at Gluecode, an open source application server startup that was acquired by IBM. He was VP, Engineering and Chief Architect of Adeptra, an innovating communications service provider, and as CTO, guided technology FitLinxx during its rapid growth years. Geir began his commercial career as an architectural and product lead at Bloomberg Financial Markets where he developed the company's real-time, multi-platform financial data delivery and presentation system. He is also a member of the board of advisors for WSO2, an open source SOA middleware vendor. In addition to his commercial software experience, Geir is a Director of the Apache Software Foundation, currently represents the ASF on the Executive Committee of the Java Community Process, the organization that governs the evolution of the Java platform, and helped found major open source projects, including Apache Geronimo and Apache Harmony, and has been recognized for his work in the Java ecosystem through a Google-O'Reilly Open Source Award. Speaker - Ian Knox, Sr. Director of Product Management, Skytap
As Senior Director of Product Management, Ian Knox is responsible for all aspects of Skytap's product management and go-to-market strategy. Ian joined Skytap from Microsoft Corporation where he was group product manager for Microsoft Visual Studio®. Prior to Microsoft, Ian was a principal consultant at PricewaterhouseCoopers where for seven years he worked on global software delivery projects for Fortune 500 clients. Speaker - Jason Hoffman, Founder and CTO, Joyent
Jason A. Hoffman PhD is Founder and CTO of Joyent, Inc., an Infrastructure as a Service (Cloud Computing) company. Jason is dedicated to developing and delivering the platforms and technologies that enable developers to start at a small and grow to a global scale with minimal friction and ongoing maintenance. Jason is a systems scientist with BS and MS degrees from UCLA, and a PhD from UCSD, and is an expert in scalable architectures. He has applied his knowledge and experience from the Web to Games to Computational Chemistry, Proteomics and Cancer biology. Speaker - John Willis, Owner, Zabovo
John Willis has been working in the IT management industry for 30 years. He actually started as a tape operator on an IBM mainframe while working for his high school computer club. He started his professional career at Exxon as an IT infrastructure analyst. He is the founder of four successful startups over the last 20 years and is currently working as the CEO of his latest self-funded Zabovo corporation. John is know internationally for his "IT Management and Cloud" blog. He also has two well know podcast series on clouds called "Cloud Cafe" and "Cloud Droplets". John is also the co-host on the Redmonk "IT Management Guys" podcast series. Speaker - Ken Comee, President & CEO, Cast Iron Systems
Since joining Cast Iron Systems in April 2005, Ken has driven a ten-fold increase in revenue and new customers, making Cast Iron the leader in Software-as-a-Service (SaaS) integration. Integration is critical to the rapid evolution from legacy applications to fully cloud-enabled business solutions. With over 20 years of success as an executive in high-technology companies, Ken continues to drive innovation at Cast Iron with the transformation from a provider of integration appliances to an innovator in cloud computing. Ken\'s tenure with other pioneering collaborative and on-demand software companies has contributed directly to Cast Iron\'s success. At CollabNet, the leading provider of solutions for distributed software development, Ken was instrumental in transforming the company\'s strategy from an Open Source service model to a SaaS application sales model. During his four years at CollabNet, revenue increased over 400 percent and the customer base doubled annually. Prior to CollabNet, Ken served as senior vice president of North American sales for Parametric Technology Corporation (PTC), the leader in enterprise Product Data Management (ePDM). Ken led the successful transformation of field sales from a predominately CAD/CAM tool focus to enterprise software selling. Under his leadership, North American sales grew to over $170 million per year. He also served for over 10 years in various executive sales and operations positions in both Europe and the United States with Amdahl Corporation. Ken is an active board member of the Software & Information Industry Association (SIIA) as well as of Child Advocates of Silicon Valley, a non-profit organization focused on improving the lives of abused and neglected children. He holds a Bachelor of Science degree from Santa Clara University and an MBA from the London Business School. Speaker - Lew Moorman, CSO, Rackspace
Lew Moorman is instrumental in driving strategic planning, product development and new business initiatives for Rackspace. He joined the company in April of 2000 and has served a variety of strategy and marketing roles throughout the company's growth. Before joining Rackspace, Moorman held several positions at the management consulting firm McKinsey & Company, advising a variety of high technology clients on critical strategic issues. Moorman received a B.A. from Duke University and a J.D. from Stanford Law School. Speaker - Marc Lindsey, Partner, Levine, Blaszak, Block & Boothby, LLP
Marc Lindsey is a partner in the law firm of Levine, Blaszak, Block & Boothby, LLP ("LB3"). He negotiates and documents information technology agreements, including e-Business, managed services, software licensing, and applications development and maintenance transactions. Since joining LB3 in 1998, Mr. Lindsey has negotiated outsourcing agreements, software licensing, development and maintenance contracts on behalf of major corporations; and structured complex telecommunications and network management deals for enterprise buyers. As part of his law practice, Mr. Lindsey has assisted Fortune 500 corporations and other major companies structure information technology outsourcing relationships that have involved applications development, implementation, and maintenance, hosted enterprise applications, data centers, and infrastructure services, co-sourcing and multi-vendor arrangements, and international service delivery. Prior to attending law school, Mr. Lindsey was a systems engineer for GE where he specialized in software engineering and systems integration. Mr. Lindsey received his B.S.E.E. from Howard University, his M.S.E. (Systems Engineering) from the University of Pennsylvania and his J.D. from the University of North Carolina Chapel Hill School of Law. He is admitted to practice law in New York, the District of Columbia and North Carolina. Speaker - Morris Panner, CEO, OpenAir
Since 2001, Morris Panner has been CEO of OpenAir, the leader in Professional Services Automation software (PSA). Under his leadership, OpenAir has been named one of the Fastest Growing Private Companies in New England in both 2006 and 2007, a Deloitte & Touche Fast 500 Company, a winner in the 2008 Software and Information Industry Association CODiE award competition, and a Top 25 Global Service Provider by ASP News. In June of 2008, OpenAir was acquired by NetSuite (NYSE: N). Morris was previously an attorney for the U.S. Department of Justice in Washington, D.C. and spent a year fighting narco-terrorism at the U.S. Embassy in Bogotá, Colombia. Before that, he was a Federal Prosecutor in New York City, an attorney at Wachtell Lipton, and a banker at Lazard. A graduate of Harvard Law School and Yale, Morris is co-Chairman of the Board of the Software Division of the Software and Information Industry Association and on the Board of the Washington Office on Latin America, a leading advocacy organization for human rights and social justice in Latin America. He is a frequent speaker and has been featured in the Boss column of the The New York Times, Forbes, the Boston Business Journal, and Fast Company. Speaker - Randy Bias, Cloud Strategist and Founder, Cloudscaling
Randy Bias is Cloud Strategist and Founder of Cloudscaling, a boutique cloud strategy consulting services firm with clients such as VMware, EngineYard, and GoGrid. He has been involved with infrastructure, IT, Operations, and 24x7 service delivery since 1990. Previously, he acted as CTO of GoGrid & ServePath, a major cloud computing provider where he acted as the technology visionary on the executive team. Prior to GoGrid, he built the world's first multi-cloud, multi-platform cloud management framework at CloudScale Networks, Inc. Randy has been blogging about 'the cloud' since the beginning and is recognized as one of the top cloud bloggers and twitterers. The Cloudscaling blog has tens of thousands of page views every month. In addition to his contributions as a top cloud blogger, Randy's open licensing of the GoGrid API inspired many others to open license their cloud APIs including Sun Microsystems, Rackspace Cloud, and VMware. Speaker - Scott Ryan, CEO & Co-founder, Asankya
Scott has over 18 years of experience in the networking and Internet industries, during which he has led organizations in networking and communications companies including Nortel Networks and DSC Communications, as well as startup ventures Asankya, Incanta and Elastic Networks. His expertise is in startup business formation, business and marketing strategy, new product introduction, and product management. Prior to Asankya, Scott was at The North Highland Company, a management and technology consulting company, where he led the Infrastructure and Security practice and was the national Communications Industry Lead. Scott was co-founder and CEO of Incanta, a pioneer in personalized streaming radio, and broadband application provider to telecommunications and cable companies. While at Incanta, he raised $20 million and established the company's first revenues. Scott was hired into the Leadership Program at Nortel Networks, where he worked in increasing levels of responsibility, eventually starting and spinning out a DSL systems company, Elastic Networks (ELAS), leading to an IPO in 2000. Scott has spoken at many industry events, including Digital Hollywood, Broadband Home, Streaming Media West, and SCTE Broadband. Scott holds a B.S. in Computer Science and Theatre from Vanderbilt University, and a M.B.A. in Marketing and Information Systems from the Owen Graduate School of Management at Vanderbilt. Scott lives in Atlanta with his wife and two children. In addition to his work at Asankya, he serves on the Board of Trust at Georgia Shakespeare, and occasionally can be found coaching his children in soccer and basketball. Speaker - Sesh Murthy, VP Infrastructure Services Architecture, IBM
Sesh Murthy is the Vice President, Infrastructure Services Architecture, at the Global Technology Services division of IBM. He has extensive experience in helping IBM customers solve their business prob-lems using IBM and other technologies. He specializes in helping customers to adopt leading edge technolo-gies to achieve business value while minimizing risk. He has built and deployed RFID solutions for improving supply chain efficiency, at Retailers, Consumer products companies, and other manufacturing customers, led the creation and deployment of the store integration framework, and has built and deployed supply chain solutions for the paper, steel, chemical, and electronics industries. Prior to this, Sesh was the VP and CTO, Industrial sector. He has worked at IBM research, and in the IBM software group.. Sesh has a Ph. D from CMU, an MS from Ohio State University, and a B. Tech from IIT Kanpur. He has published extensively and has several patents to his name. EDUCATION ?reg; Ph. D., 1992, "Synergy in cooperating agents: Designing Manipulators from task specifications", Electrical and Computer Engineering, Carnegie Mellon University. ?reg; M.S., Electrical Engineering, Ohio State University ?reg; B. Tech, Electrical Engineering, Indian Institute of Technology, Kanpur. Speaker - Vince Stephens, VP of Network Operations, TASER International
Accomplished General Management Executive with 18+ years of experience working for companies, such as Taser, Countrywide Financial Services, IndyMac, Move.com, and others. Known as a strong manager, who is committed to developing complex technical solutions, including cloud computing solutions, to drive growth and profitability in challenging and competitive markets. Strong leadership, motivation, communication, negotiation, creative and analytical skills. Strong track record of managing/mentoring/motivating highly technical operation staffs in order to identify/customize business solutions to meet organizational demands. Managing the Challenges in Enterprise Mobility (Location: 1E21)Morning Focus Managing and Securing Mobile Devices Enterprises are depending more and more on mobile applications to increase productivity and responsiveness. However cellular charges are growing faster than any other element in the networking budget and organizations need to develop policies that ensure they are getting the best return on that investment. Along with controlling the costs associated with mobility, networking departments will have to develop systems and procedures to allow them to manage, maintain, and secure the growing number of laptops, smartphones, and other mobile devices that are now becoming an important part of their responsibility. Security is a major part of that concern. With incidents like the TJX security failure, the requirement to secure mobile networks and devices has become a major issue for the enterprises. This workshop is designed to help enterprise IT departments to define their mobility requirements and develop systems and policies to manage the growing assortment of mobile devices users are demanding. The program will feature a discussion of the overall task of managing mobility solutions, the vulnerabilities inherent in each of the major wireless technologies, and the best practices for addressing them. Course Outline * Mobile Device Management * Mobile Security Overview * New Wi-Fi Security Issues * Cellular 2.5/3G Security Elements * PDA/Smart Phone Security You Will Learn This workshop is designed to help managers understand the management and security issues involved in the full range of wireless networks and mobile devices. Afternoon Focus Next Phase Planning for Wireless LANs: 802.11n, Voice over Wireless LANs, and Fixed Mobile Convergence Enterprise wireless LANs have gone from being a convenient network access mechanism to a critical part of the network infrastructure. Centrally-controlled WLAN switching systems have become commonplace, and we are now in the midst of a major upgrade as to the new higher-capacity 802.11n radio link. To ensure that the upgrade delivers the full benefit, buyers will need to understand the different 802.11n implementations, new network design factors, core network capacity, security requirements, testing, frequency planning, and access point powering. This workshop is designed to bring you up to speed on the major developments in wireless LAN technology and applications. While it features a brief overview of WLAN technologies, the program assumes a fundamental understanding of the basic concepts and focuses on planning issues for the developing areas in WLAN technology. Course Outline * WLAN Fundamentals * The 802.11n Radio Link * Voice over Wireless LANs * Fixed-Mobile Convergence and Mobile Unified Communications You Will Learn This program will provide a comprehensive, vendor-neutral description of client and infrastructure requirements for WLAN voice, and the range of options for implementing FMC. --------------------------------------------------- Who Should Attend Wired and wireless network managers and security specialists who need a clearer understanding of the challenges involved in the developing areas of mobility and the current best practices for dealing with them Instructor - Michael Finneran, Principal, dBrn Associates, Inc
Michael is an independent consultant, industry analyst, and writer who focuses on wireless technologies, mobile UC, and fixed-mobile convergence. He wrote the book Voice Over Wireless LANs- The Complete Guide (Elsevier, 2008), though his expertise spans the full range of wireless technologies including Wi-Fi, Cellular, WiMAX, and RFID. A lively and informative speaker, Michael has made frequent appearances at trade shows and conferences including VoiceCon and InterOp, and he now serves as the program chair for Wireless and Mobility at VoiceCon. In the consulting area, Mr. Finneran has provided assistance to carriers, equipment vendors, end users, investment firms, and a number of government agencies. A prolific writer, for twenty-three years he wrote the Networking Intelligence column for "Business Communications Review". He now contributes on wireless and mobility to NoJitter as well as UC Strategies.com. He has published numerous white papers and has contributed to Computerworld, Data Communications, The Ticker, and The ACUTA Journal. Well respected as an educator, he has conducted over 2000 seminars on networking topics in the US, Europe, Africa, and Asia. He taught in the Graduate Telecommunications program at Pace University, and conducted programs at the Center for the Study of Data Processing at Washington University in St. Louis. His courses are now offered through Telecom + UC Training. Mr. Finneran holds a Bachelor of Arts degree (Magna Cum Laude) from Manhattan College and a Masters Degree from the J. L. Kellogg Graduate School of Management at Northwestern University. Network Troubleshooting Using Open Source Tools (Location: 1E19)Packet capture and analysis, network utilization and error monitoring, throughput measurement - these can all be done using free Open Source tools available today on the Internet! This workshop focuses on a handful of tools that can be used for troubleshooting a wide variety of network and application problems. The instructors will take attendees through a series of trace files from real networks to show how protocols should and should not work. How and where to capture packets will be covered. Filter examples for Wireshark and configuration examples for MRTG will be provided as part of this course. The attendees will leave the class with the tools and skills necessary to begin troubleshooting problems upon returning to work. A CD containing each of the tools will be provided, along with same trace files. Course Outline * Open Source Troubleshooting Tools, Best of the Best * Packet Capture and Analysis using Wireshark * The Basics of Protocol Analysis * Measuring Network Throughput with Iperf * Monitoring SNMP devices using MRTG Who Should Attend This course is intended for network administrators, designers and analysts that are responsible for determining why network and applications are not running as fast as they should. You Will Learn Attendees will learn how to capture and analyze packets, measure network throughput and monitor network utilization all using Open Source tools. Instructor - Mike Pennacchi, Owner, Network Protocol Specialists
Mike Pennacchi is owner of Network Protocol Specialists, a network analysis and training company based in Seattle, Washington. His company specializes in analyzing network performance problems for companies throughout the United States. He has taught at Interop since 1997 and has received the event's Instructor Award as highest ranking instructor three of those years. Pennacchi brings his experience as a network analyst into the classroom and assists students in understanding how to fix problems in their own networks. Understanding, Designing, and Deploying Network Access Control (NAC) (Location: 1E13)Network Access Control takes "defense in depth" all the way to the desktop. With NAC on your network, every connection can be authenticated and controlled, helping to reduce the risk of malware or malicious people taking hold on the network. Because NAC is the hot buzzword right now, the products can be confusing and the vendors contentious. However, NAC represents the most significant change in the way that networks are secured since the invention of the firewall. Network managers are now being given the tools to create a strong link between users, end systems, desktop workstations, laptops, and access to network resources. With components of end-point security, authentication and access control, these emerging NAC architectures and products offer almost endless options. Your job is to select the right components and pieces to match your own requirements. This full-day seminar will cover the concepts behind NAC, giving you the tools to understand both single-vendor solutions and multi-vendor NAC architectures from Cisco, Microsoft and the Trusted Computing Group. We'll discuss specific issues in deploying NAC in enterprise networks, and cover key strategies you can use to ensure successful NAC planning and deployment. During the day, a panel of leading NAC experts will the debate issues and take your questions. Course Agenda NAC Architecture and End Point Security * NAC basics, including an overview of problems NAC is supposed to solve -- compared to the problems it actually solves * In-depth information on NAC's key components of authentication, end-point security, access control, and management Design and Deployment of NAC Solutions * What it takes to put NAC into a production network * Five main steps of a NAC deployment NAC Product Architectures * An overview of industry-leading NAC solutions, presented in a vendor-neutral way * How Microsoft, Cisco, and other NAC vendors are working together -- and how they are working against each other NAC Panel * Audience-led Q&A of NAC technical experts on NAC deployment, architecture, and real-world lessons learned. This is not a marketing pitch. This is your chance to ask NAC veterans about how NAC works in the real world. NAC Enforcement Strategies * Where should NAC enforcement go in your network, and what are the pros and cons of each NAC enforcement strategy? Nine Hard Questions about Network Access Control * Hard questions you should be able to answer about your chosen NAC solution, or hard questions you may want to ask your potential NAC vendors Who Should Attend * Network managers interested in learning about how NAC will affect network architectures, and in building higher security into networks * Security architects interested in pushing security from the perimeter deep into the network with full access control and authentication of end users * Desktop managers looking to enforce security policy compliance and get on top of regulatory issues with tighter controls You Will Learn * What NAC is, and the underlying technologies that make it happen * NAC enforcement options, and when to use various options * NAC architecture and solution choice strategies * Implementation issues * Solid strategies for adding NAC, and pitfalls to avoid Instructor - Joel Snyder, Senior Partner, Opus One
Joel Snyder is a senior partner with Opus One, a consulting firm in Tucson, Arizona. He spends most of his time on the road helping people build larger, faster, safer, and more reliable networks. His professional travels have taken him to San Francisco, St. Petersburg, Singapore, Sydney, Santiago, Slough and other cities with names not starting with S. Joel has been working with networks and information security since 1981, when he started consulting on X.25 and public key cryptography, and he's been very busy ever since. He has been a member of the ISO and ITU committees which write network standards, has authored several books and hundreds of articles. He was the conference director for VPNCON, and has advised and trained thousands of people privately and at conferences around the world on networking, security, messaging, and VPNs. His home network has run almost every protocol, firewall, and VPN device you can think of, and he regularly changes his password. As an author and speaker, he's received numerous awards, recognizing his work to improve enterprise IT. He's helped over 200 private and public organizations (many of which you've heard of) with their networking, email, and security problems. He is a fierce believer in the value of empowering people, and knows that you can serve a red wine with fish. Snyder's baccaulureate degree is in Latin, and his PhD is in Management Information Systems. His dissertation is on computer networks in the former Soviet Union. Almost everything he wrote in graduate school is now classified and he's not allowed to read it anymore, which is good because it wasn't very interesting to begin with. His favorite color Crayola crayon is Burnt Sienna. Joel lives and works in Tucson with Jan Trumbo and their cats, Wanda Rutkiewicz and Oliver Mellors. Speaker - Bhagya Prasad, Software Engineer, Avenda Systems
Speaker - Garrett Bechler, Endpoint Security Solutions Architect, Symantec Corp.
Speaker - Jeffrey Reilly, Technical Marketing Engineer, Netfast Communications, Inc.
Speaker - Mark Townsend, Sr. Systems Engineer, Enterasys
Mark Townsend's career has spanned the past two decades in computer networking, during which he has contributed to several patents and pending patents in information security. He has established himself as an expert related to networking and security in enterprise networks, with a focus on educational environments. Mark is a contributing member to several information security industry standards associations, most notably the Trusted Computing Group (TCG). Townsend's work in the TCG Trusted Network Connect (TNC) work group includes co-authoring the Clientless Endpoint Support Profile. Townsend is currently developing virtualization solutions and driving interoperability testing within the industry. Prior to his current position, he has served in a variety of roles including service and support, marketing, sales management and business development. In addition to his industry work, Mark is leveraging his background and serving his community as a school board member in a progressive school district consistently ranked in the top school districts of New Hampshire. Mark serves on the policy and negotiations sub-committees and is also the district technical liaison. Speaker - Steve Hanna, Chairman, Trusted Computing Group TNC
Steve Hanna is a Distinguished Engineer at Juniper Networks. He serves as co-chair of the Trusted Network Connect Work Group in the Trusted Computing Group and co-chair of the Network Endpoint Assessment Working Group in the Internet Engineering Task Force. Hanna is the author of several IETF RFCs and published papers, an inventor or co-inventor on 33 issued U.S. patents, and a regular speaker at industry events. He holds a Bachelor's degree in Computer Science from Harvard University. Virtualization Day (Location: 1E07)Virtualization is driving a fundamental shift in how we think about data center environments. It is lowering capital and operational costs, enabling IT agility, underlying Green IT initiatives and fueling the cloud. Is your company keeping up with this paradigm shift? Is your company taking full advantage of the benefits of virtualization - from basic consolidation through the advanced benefits of virtualization 2.0 like automation, high availability, disaster recovery, policy-based management, IT optimization and the move beyond servers and out to desktops and applications? Morning Workshop 9:00 AM-12:15 PM Advanced Virtualization Management and Automation Once an organization has completed an initial server virtualization/consolidation phase, it becomes clear that a new breed of tools is required to better monitor, manage, troubleshoot and tune this new virtual infrastructure. IT managers have to sift through the plethora of virtualization management solutions to identify which products are really ready for prime time, and then how to match their particular needs with available solutions. Learn how to fulfill the promise of virtualization, especially around improving operational efficiencies and reducing costs, through advanced management and automation. Afternoon Workshop 1:45 PM -5:00 PM Expanding Virtualization to Desktops and Applications Many companies have already implemented server consolidation projects utilizing virtualization technologies. These projects have brought significant cost reductions to both capital and operational expenditures. Companies are now looking to leverage server, desktop and application virtualization technologies to bring order to the long-standing chaos of enterprise desktop management. But what are desktop and application virtualization, and where do they apply in your environment? How can your IT organization leverage these technologies to deal with the unrelenting daily demands of provisioning, administering, securing and supporting hundreds and thousands of corporate desktops and applications? During this workshop, industry analysts and virtualization experts will detail the technologies and solutions available for desktop virtualization, and application virtualization and streaming. Instructor - Barb Goldworm, President and Chief Analyst, FOCUS
Barb Goldworm is president and chief analyst of FOCUS (www.focusonsystems.com), a research, analyst and consulting firm focused on systems, software and storage, with an emphasis on virtualization and improving IT agility, TCO and ROI. A frequent keynote speaker, columnist, and author, Barb has spent thirty years in the computer industry, in various technical, marketing, sales, senior management, and industry analyst positions with IBM, Novell, StorageTek, Enterprise Management Associates (EMA), and multiple successful startups. In addition to the current virtualization tracks at Interop, Barb also created and chaired Interop's Network Storage Track. She has been one of the top ranked expert speakers at SNW and Data Center Decisions and has been a regular speaker for TechTarget, Ziff-Davis and hundreds of other virtualization events and webcasts. She is also virtualization chair for Blade Systems Insight, and chaired the 2007 Server Blade Summit. Barb also has been a regular expert columnist since the 1990s for publications including Network World, ComputerWorld, TechTarget SearchServerVirtualization and others. She serves on multiple advisory boards and is a frequent judge for awards such as Best of VMworld, and Product of the Year. She has published hundreds of articles, business and technical white papers and market research reports on virtualization, systems, software, storage networking and systems management. She recently published the book, "Blade Servers and Virtualization: Transforming Enterprise Computing While Cutting Costs" (Wiley & Sons), available on Amazon.com. Barb started her career with virtualization in the 1970s with IBM's VM/370, and spent a decade in technical roles as a software developer, systems architect, systems engineer, and software development manager. After another decade in product management, marketing and sales, up through VP of marketing and sales, Barb has spent the last ten years as an analyst, consultant, author and speaker. | |||||






