2010 Speaker List
Hear from IT leaders and industry experts in more than 100 sessions at the leading business technology event.
Domenick Lionetti
Vice President of Sales, NTRglobal
Sessions
On-Demand IT Service Management for Large Enterprise and Security Conscious Organizations - Sponsored by NTRglobal
Location: Cloud Zone Theater
Wednesday, October 20, 2010, 11:40 AM-12:00 PM
The State of The Service Desk Market is Ready for a New SaaS Gameplan
The Enterprise service desk market is poised for a rapid growth in SaaS because it offers rapid deployment. Traditional premise-based solutions are difficult to deploy, take too long to integrate or beg a RIP approach. SaaS IT service desk tools designed with an ITIL modular approach offer a cost effective gameplan. Integration between the SaaS IT service desk tool and other IT service management (ITSM) tools in the enterprise environmentsis a key selection criteria. Learn more in this session.
