2007 Conference Presentations

Research Focus As an analyst with Forrester, Chris focuses his research on the implications of wireless networking technology for IT operations professionals, providing insight for IT leaders to make informed decisions. Previous Work Experience Chris previously worked in Forrester's Project Consulting organization, where he managed IT- and vendor-focused projects, working with clients to illustrate the value of various IT technologies. His wireless consulting experience included assessing the market potential for municipal wireless networks, determining the value of enabling a mobile workforce, and assisting numerous technology vendors in articulating product value propositions. Chris came to Forrester with prior experience in management consulting, having worked on consulting engagements for private equity firms at Ernst & Young. Prior to consulting, Chris developed a depth of expertise in IT while serving as an industry analyst at IT research firm IDC. His research focused on eCommerce-enabling technologies and standards to foster the growth of virtual trading exchanges. Education Chris is a graduate of the Isenberg School of Management at the University of Massachusetts, Amherst.

Jeff has more than 20 years of experience developing networking and ASIC technologies. Prior to becoming Chairman and CTO of ConSentry Networks, Jeff was a founder of Foundry Networks (FDRY), where he led Foundry's hardware engineering group. Prior to Foundry, Jeff was a founder of Centillion Networks, which was acquired by Bay Networks in 1995 and became a billion dollar product line for Bay. Prior to Centillion, Jeff was a hardware engineering manager at Network Equipment Technologies. Jeff holds eight patents related to networking technologies, and he has a BS in Computer Engineering from California State University Chico. Jeff is also a managing partner at Prince Ventures, LP.

Hank Marquis, Director of IT Service Management Consulting, Enterprise Management Associates Inc., Boulder CO Hank has over 25 years hands-on experience in IT operations, management and IT governance and operational frameworks. Hank helps transform clients from good to great by applying business-aligned IT service management principles. Hank's down-to-earth approach stresses break-through improvements in quality, cost control, and alignment. Hank has helped many companies- large and small and from many industries- develop and/or implement Business Service Management and IT service management practices. Prior to EMA Hank was the Chief Technology Officer for itSM Solutions LLC, a leading IT service management training and coaching organization where he oversaw development and delivery of IT management training programs. During his time as CTO at management software company Opticom, he directed product architectures and led marketing and software development groups to align with BSM practices to improve sales and market positioning. Previously, as CIO at e-commerce financial services provider Celexis, he aligned with business, led teams to improve customer satisfaction, and designed processes to measurably improve efficiency and control costs. Hank is an internationally recognized Business Service Management expert and a regularly published industry thought leader whose pragmatic vision is rooted in science - he has been an advisor to university IT programs, his work has been published by MIT Sloan Management Review, and he has authored over 10 books on the topics of software development and IT service management. Hank's industry credentials include ITIL (Service Manager with distinction in Service Delivery), Six Sigma (Green Belt), and COBIT (Foundation). His formal studies include Computer Science (BSC), Communications Technology (MCT), and he is currently pursuing a Doctorate in Organizational Psychology (PSYD).

Rob Peglar is Vice President, Technology for Xiotech Corporation. A 30-year industry veteran and published author, he has global responsibility for the shaping of strategic vision, emerging technologies, defining future offering portfolios including business and technology requirements, marketing direction, planning, execution, technology futures, and industry/customer liaison. He is the co-Chair of the SNIA Tutorials, co-Chair of the DMF LTACS Initiative, and a member of AIIM and ARMA. He has extensive experience in the architecture, design, implementation and operation of large heterogeneous SANs, information risk management, archiving strategy, disaster avoidance and compliance, distributed clustered virtual storage architectures, and is a sought-after speaker and panelist at leading storage and networking-related seminars and conferences worldwide. Prior to joining Xiotech in August 2000, Mr. Peglar held key technology specialist and engineering management positions over a nine-year period at StorageTek and at their networking subsidiary, Network Systems Corporation. Prior to StorageTek, he held engineering and product management positions at Control Data Corporation and its supercomputer division, ETA Systems. Mr. Peglar holds the B.S. degree in Computer Science from Washington University, St. Louis Missouri, and performed graduate work at Washington University?s Sever Institute of Engineering. His research background includes I/O performance analysis, queuing theory, parallel systems architecture and OS design, storage networking protocols, clustering algorithms and virtual systems optimization.

Hank Marquis, Director of IT Service Management Consulting, Enterprise Management Associates Inc., Boulder CO Hank has over 25 years hands-on experience in IT operations, management and IT governance and operational frameworks. Hank helps transform clients from good to great by applying business-aligned IT service management principles. Hank's down-to-earth approach stresses break-through improvements in quality, cost control, and alignment. Hank has helped many companies- large and small and from many industries- develop and/or implement Business Service Management and IT service management practices. Prior to EMA Hank was the Chief Technology Officer for itSM Solutions LLC, a leading IT service management training and coaching organization where he oversaw development and delivery of IT management training programs. During his time as CTO at management software company Opticom, he directed product architectures and led marketing and software development groups to align with BSM practices to improve sales and market positioning. Previously, as CIO at e-commerce financial services provider Celexis, he aligned with business, led teams to improve customer satisfaction, and designed processes to measurably improve efficiency and control costs. Hank is an internationally recognized Business Service Management expert and a regularly published industry thought leader whose pragmatic vision is rooted in science - he has been an advisor to university IT programs, his work has been published by MIT Sloan Management Review, and he has authored over 10 books on the topics of software development and IT service management. Hank's industry credentials include ITIL (Service Manager with distinction in Service Delivery), Six Sigma (Green Belt), and COBIT (Foundation). His formal studies include Computer Science (BSC), Communications Technology (MCT), and he is currently pursuing a Doctorate in Organizational Psychology (PSYD).

VP Marketing, Embotics Corporation A dynamic, successful and well rounded 30 year veteran of the high tech marketplace with international expertise, David has spent the past 11 years in the security industry, working and writing about security technologies and trends ranging from authentication and access control to security middleware, Public Key Infrastructure, Virtual Private Networks, Deperimeterization, and compliance. Prior to Embotics Corporation, David previously held VP Worldwide Marketing roles at Apani Networks, Array Networks, Rainbow Technologies and Kyberpass Corp, and was President of Cablecom International. A long time member of Mensa, Mr. Lynch holds degrees in Nautical Science (City of London), Computer Technology (Montreal) and an MBA from the University of Toronto.

Chris is an industry veteran with twenty years of technology and business development experience focused heavily on IT systems management. He is a regular speaker at industry events and has published numerous articles on both technical and business issues. Chris is currently leading EMA's consulting practice including the firm's groundbreaking research into Configuration Management Database (CMDB) technology. In 2004, Chris created EMA's 8-Step IT Assessment Methodology used in all of the company's consulting engagements. As a consultant, Chris specializes in Fortune 500 infrastructures providing technical architectural assessments and strategic IT planning. Chris has consulted with more than one hundred of the world's largest firms including: Wal-Mart, General Electric, Bank of America, J.P. Morgan Chase, Johnson & Johnson, Merrill Lynch, MetLife, AT&T, Wells Fargo, Wachovia, Ingram Micro, St. Paul Travelers, and 3M. Chris has a rare combination of business acumen and technical abilities that enable him to understand the entire spectrum of IT challenges, and his excellent communicative skills allow him to easily convey his knowledge and advice to EMA's customers, which include IT management technology vendors and consumers. Prior to joining EMA, Chris held a variety of technical and management positions including principal consultant at Sybase for middleware and systems management technologies. In 1994, Chris founded Polarsoft Limited, a middleware and systems management software and consulting firm. Chris acted as the company's first consultant. He guided the launch of two successful product lines both aimed at monitoring and managing complex, heterogeneous environments. All of these products are still being sold today. Growing yearly revenues from zero to $4M in six years, Polarsoft Limited was one of Colorado?s fastest growing companies. The firm was sold in 2004.

Joshua Corman serves as principal security strategist for IBM Internet Security Systems. With more than nine years of experience in security and networking software development, Corman is responsible for the technical vision and direction of host protection solutions. He is currently leading an industry charge to evolve defenses against the latest generations and innovations of malicious code. Corman is also charged with strategy for Data Security and End-Point Admission Control solutions. Corman has spoken at leading industry events, including Interop and InfoSecurity, and has been published in journals such as Virus Bulletin. He is a coveted speaker and has presented at dozens of regional security events and was recently the keynote speaker at InfoSecurity in Toronto. Striving to educate the industry on the substantial changes to the threat landscape, he architected ISS? popular Evolving Threat education and awareness campaign ? www.iss.net\evolvingthreat\ .

Chris King is director of strategic marketing with Blue Coat Systems. Prior to his current role, Mr. King was responsible for marketing and strategy for MACH5 ? Blue Coat?s application acceleration solution. Prior to joining Blue Coat in June of 2004, Mr. King spent over 8 years as an information technology analyst for META Group. An internationally recognized expert on information security, Mr. King has consulted with hundreds of large IT organizations, spoken before a variety of audiences, and is often quoted in trade and business press. Before META Group, Mr. King managed an international network for Securities Registration Depository, and was employed by Ernst & Young. Mr. King holds a B.A. from George Mason University.

Steve Mullaney is vice president of marketing for Palo Alto Networks, and has more than 20 years of marketing, product management and engineering experience in networking and information security. Prior to Palo Alto Networks, Steve was vice president of worldwide marketing at Blue Coat Systems where he helped grow the company from $40m to $200m annual run rate. Steve was also the vice president of marketing at Force10 Networks, Growth Networks (acquired by Cisco), and ShoreTel. Prior to that, Steve spent ten years at SynOptics and Bay Networks in various marketing, product management, and engineering roles, and was most recently vice president of enterprise marketing responsible for products contributing over $2B annual revenue. Before SynOptics, he held various design engineering positions at GTE Government Systems.

Ken Davis works for Oakley Networks, Inc where he is responsible for Corporate Strategy and Product Management. Mr. Davis specializes in identifying serious insider threats to large enterprises using advanced technologies. Mr. Davis has been with Oakley since its inception in 2001 and has helped to grow the company into the world wide leader for insider threat detection and protection Ken Davis has spent more than 12 years in Information Technology Security and related fields including: Assistant to the Directors of the NSF Science and Technology Center; Technical Analyst for municipal bond issues at Lewis Young, LLC and co-Founder of the Utah League of Cities and Towns Information Services Team; and as a Technology Consultant for many Fortune 500 companies including Merrill Lynch, American Express.

Sheila Childs Director, Software Product Marketing EMC Information Management Software Group Sheila Childs is a Director of Marketing in EMC?s Information Management Software Group, a worldwide leader in the development and delivery of enterprise storage management solutions. In this position, she focuses on bringing EMC?s archiving and intelligent information management software solutions to market. In addition, Sheila has held technical and management positions in product strategy, product development, product management and customer support/services. She has delivered value-focused storage management software for backup/recovery, HSM, remote device access, device and media management, SAN management and most recently, Information Lifecycle Management (ILM). Sheila has been involved with the Storage Networking Industry Association as a participant in technical working groups, on various committees and as a Board member. She co-chaired the Interoperability Committee from 1999-2001, which has brought successful interoperability demos to a number of Storage Networking World conferences, and initiated the SNIA-Conformance Test Program (SNIA-CTP). She has been active in many initiatives including the startup of the Technology Center and the SNIA Storage Management Initiative. She has been a member of the Board of Directors for four years; her elected positions include a year as Vice Chair and two years as Chairman. She chaired the SNIA Data Management Forum in 2005