Frank Fender is a Unified Communications Product Manager and Architect at Siemens Enterprise Communications Corporation in their Global OpenScape Unified Communications Server practice. Frank has been specifically focused on UC deliverables since 2003. In those days the technology was known as Real-Time Collaboration (RTC). He was instrumental in helping Siemens be first-to-market in delivering a SOA-based rich telephony presence aggregation system with their award-winning OpenScape UC system. Frank has an MBA, a BS in Computer Science, and 20 years of voice, data, and development experience as a Unified Communications Architect, Integrated Communications Consultant, Client/Server Software Developer, and Technical Project Leader. He has performed a variety of technical roles including Consultant, Lead Architect, Sales Engineer, Developer, and Systems Integrator. Frank has also worked in various capacities as Manager, Director, Board Member, CFO, and Chairman of a number of companies that he has founded, co-founded, managed or developed. He has design, analysis, development and project management experience in telecommunications, convergence and data processing systems in the private and public sectors including detailed software design, and structured development methodologies. His UC knowledge has been applied to the design and development of call routing servers, voicemail systems, and complex call centers utilizing CTI, UC, IVRs, and telephony systems in the US, England and New Zealand, at Fortune 500 companies including Siemens, IBM, Intel, Lockheed Martin, Sears, Shimano, SBC, Office Depot, Dow Corning, LightBridge and DoubleClick.

Pat Galvin joined IBM in 1998, and was part of the development team that produced the first release of Sametime later that same year. Since then he has played a significant role in every Sametime release. Pat has been a driving force for the use of SIP within IBM, and was a leader on the team that extended the WebSphere Application Server to support SIP. More recently, Pat is the Senior Architect responsible for Sametime Unified Telephony, which seamlessly integrates Sametime with the enterprise telephone system. This product represents the next major step to position Sametime as the focal point of IBM's Unified Communications and Collaboration vision.

Tom Wesselman is a senior manager in the office of the CTO responsible for the long-term strategy for Cisco's Communication and Collaboration products - building on the foundation of Unified, IP-based communication to add social networking, collaboration, and web 2.0 interfaces and applications. Before that he ran engineering for Cisco Unified Personal Communicator, partnerships for the initial release of Cisco Network Admission Control, and engineering for Cisco Unity Unified Messaging.

Pat Galvin joined IBM in 1998, and was part of the development team that produced the first release of Sametime later that same year. Since then he has played a significant role in every Sametime release. Pat has been a driving force for the use of SIP within IBM, and was a leader on the team that extended the WebSphere Application Server to support SIP. More recently, Pat is the Senior Architect responsible for Sametime Unified Telephony, which seamlessly integrates Sametime with the enterprise telephone system. This product represents the next major step to position Sametime as the focal point of IBM's Unified Communications and Collaboration vision.

Phil Edholm is the Chief Technology & Strategy Officer for Nortel's Enterprise Solutions group. Leveraging his experience as a technology leader across Nortel enterprise line of data and voice networking products, Phil focuses on the Nortel Enterprise Portfolio. In this role, he is responsible for defining the vision and strategic directions in the enterprise business. He also is responsible for technology strategy, standards, and advanced research. In this role he and his team drive the technologies and architectures across the Nortel Enterprise portfolio delivering systems value and capability. At Nortel, Phil has led the development of VoIP solutions and multimedia communications as well as IP transport technology. Phil's background includes extensive LAN and data communications experience, including 9 years with Sytek/Hughes LAN Systems and 4 years with Silicon Valley start-ups. Phil was a member of the IEEE 802.3 standards committee during the definition of broadband Ethernet and 10BaseT, developed the first multi-protocol network interfaces, and was a founder of the Frame Relay Forum. He has been a featured speaker at many international conferences and is recognized as an industry visionary and leader of the convergence transformation. In 2007, he has been recognized by Frost and Sullivan with a Lifetime Achievement Award for Growth and Innovation Leadership. Phil is a widely sought speaker at global conferences and has been in the VoiceCon Great Debate three times. Phil has been recognized by the IEEE as the originator of "Edholm's Law of Bandwidth" as published in July 2004 IEEE Spectrum magazine and as one of the "Top 100 Voices of IP Communications: by Internet Telephony magazine. Phil has 9 patents with 12 patent applications pending. He holds a BSME/EE from GMI/Kettering University.

Sonu Aggarwal is the CEO of Unify2, a leader in addressing enterprise roadmap, architecture, and deployment needs for Microsoft Office Communications Server. Previously, Sonu was the Director of Program Management/Group Program Manager for the Office Communications Server team at Microsoft, where he drove the roadmap, technical feature set, and execution for the OCS Server product line including Live Communications Server 2005, Office Communications Server 2007, and the roadmap for the next two releases of Office Communications Server. Sonu led the OCS Program Management team responsible for the feature set, feature design and technical specifications for all Server aspects of OCS. He drove extensive customer feedback from dozens of global enterprises into the technical design of OCS. Most recently, Sonu was the Director of Technical Strategy and Partnerships for OCS, where he led technical roadmap and delivery for the Open Interoperability Program and Microsoft's partnerships with Nortel, Cisco, and other IP-PBX vendors.

Tom Wesselman is a senior manager in the office of the CTO responsible for the long-term strategy for Cisco's Communication and Collaboration products - building on the foundation of Unified, IP-based communication to add social networking, collaboration, and web 2.0 interfaces and applications. Before that he ran engineering for Cisco Unified Personal Communicator, partnerships for the initial release of Cisco Network Admission Control, and engineering for Cisco Unity Unified Messaging.

Mike Bergelson is responsible for developing new product and business model strategies for Cisco's Unified Communications portfolio. Prior to this role, he managed Cisco's suite of customer care applications. Bergelson joined Cisco in June 2006 with the acquisition of Audium, where he was a co-founder and the Chief Executive Officer. He was also co-founder and CEO of Conducive, an online advertising firm. Prior to founding Audium and Conducive, Bergelson was with First Manhattan Consulting Group where he advised clients on customer contact strategies, customer profitability and product development. Bergelson earned an engineering degree with honors from Cornell University.

Tony Byrne is Founder of CMS Watch, a vendor-neutral analyst firm that publishes comparative evaluations of content technologies. At CMS Watch, Tony leads of team of analysts covering various technology marketplaces on behalf of solutions buyers. Prior to founding CMS Watch in 2001, Tony led the developer team a systems integrator, following previous stints as a programmer, journalist, and international educator. He is also the author of the CMS Report and publisher of the Enterprise Portals Report, the Enterprise Search Report and the ECM Suites Report, and an avid Green BayPackers fan.

Dan Jacobson is Senior Portfolio Manager for Converged Voice Services at Sprint. He leads a dynamic team of individuals responsible for the product strategy, development and life cycle management of integrated wireline and wireless services. His team launched Sprint Wireless Integration, a product which extends the PBX functionality to a mobile handset. Dan has over 20 years of industry experience across a diverse set of disciplines including VoIP, FMC and TDM product development, network, information technology, business development, operations, marketing, regulatory and customer service. Dan received his Masters in Business Administration from Baker University and a Bachelor of Science in Computer Science with a minor in Mathematics from University of Nebraska-Lincoln.

Luc Roy is VP Wireless Strategy at Enterasys/Siemens Enterprise Communications. Luc has more than 10 years experience in WLAN and mobility solutions, including Fixed Mobile Convergence. Luc has more than 20 years of data networking experience in product planning, product management, product marketing, network design and go to market strategies. Past work experiences include Extreme Networks, Greenfield Networks, Alidian Networks, Nortel Networks, Bay Networks and Wellfleet Communications. Roy earned a degree in Computer Science from the Department of Science at Ottawa University. He has served on the ITU's SC-6 (sub-committee for OSI's CLNP routing protocol) and currently participates in the IETF, IEEE 802.11 and WiFi Alliance.

Mr. Govindarajan is leading the technology development at Varaha Systems to realize his vision of converged wireless services. He brings a wide range of experience from across various industries with most recent foray into delivering wireless and IP telecommunications solutions to leading wireless operators in the world. Mr. Govindarajan is also the co-author of Varaha's patented WiFi to Cellular hand-off technology, a core component to Varaha's FMC products.

As T-Mobile's FMC Solutions Architect, Shannon is responsible for the development, implementation, and management of services that T-Mobile is productizing to support FMC in the enterprise. These solutions are aimed at enhancing coverage, extending PBX functionality and driving down expenditures for business customers. Shannon has worked extensively with industry partners to perfect the Unlicensed Mobile Access (UMA) experience, and she is focused on driving UMA adoption and increasing industry awareness of the FMC space. Prior to this role, Shannon spent over five years as a Senior Sales Engineer with T-Mobile working with mid-market and Fortune 1000 companies, and she served as the liaison between the Business Channel and the Product Development teams. She started with T-Mobile not long after the introduction of the first voice enabled BlackBerry.

Don Van Doren is a principal of UniComm Consulting, an independent consulting firm he founded with Marty Parker. The firm focuses exclusively on unified communications. It helps clients to understand the potential for UC in their business, to develop strategies appropriate for their goals and opportunities, to identify specific applications and associated ROI, to help identify appropriate supplier partners, and to assist with implementation, including project management, change leadership, and metrics. In addition to his work on client projects and helping manage the firm, Don writes articles and columns and speaks frequently at industry conferences. Don is also president of Vanguard Communications, another consulting firm which helps clients plan, design, and implement innovative contact center technology and processes. He is a co-founder of UCStrategies.com. Before founding Vanguard, Don held management positions in several systems integration firms. He has an undergraduate degree from Yale University and an MBA from the University of Michigan. Contact Don at 973-229-7185 or at dvandoren@unicommconsulting.com. Visit his companies' websites at www.unicommconsulting.com and www.vanguard.net.

Jeff Ridley, ShoreTel's Director of Product Management leads the company's IP Telephony, Unified Communications and Contact Center product and market strategies. Jeff has more than 16 years of experience in the communications and mobile computing marketplaces and has been with ShoreTel for 9 years. Prior to joining ShoreTel, Jeff was an associate with ViaSphere Ventures where he helped identify new technologies and worked with early-stage hand-held computing companies on defining and developing their products and services. Before that, Jeff held strategic and technical leadership positions for enterprise and wireless communications at NorTel Networks and Intel. Jeff attended Vanderbilt University where he graduated with a bachelor's degree in electrical engineering.