| Tuesday, April 27 |
| 11:30 AM–12:30 PM |
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| 4:00 PM–5:00 PM |
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| Wednesday, April 28 |
| 2:00 PM–3:00 PM |
Major vendors are racing to build out viable, enterprise-class, software-as-a-service (SaaS) e-mail solutions. For IT, e-mail is only conspicuous in when it is absent, so treating e-mail as an utility and managing it for maximum uptime is IT’s mantra. Therefore, the opportunity to offload e-mail to reliable service is very attractive because of the management and economic benefits. Speaker - Bill Pray, Analyst, Collaboration and Content Strategies, Burton Group
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| Thursday, April 29 |
| 9:00 AM–10:00 AM |
Social networking represents special challenges to security, to safety, and to privacy for individuals, companies, and government agencies. Attendees will come away with a historical perspective and better understanding of the scope, attractions and dangers of Social Networking in every form, plus special points of protection, of needed protection, and of user education that can secure a system in these treacherous waters.
Speaker - David Perry, Global Director of Education, Trend Micro
David Perry brings more than 25 years of technical education and support experience to his role as Global Director of Education at Trend Micro. He represents the company’s Internet content security awareness endeavors through speaking engagements working to educate network administrators, computer users, and the public at large about computer virus protection. Previously, Mr. Perry served as Product Marketing Manager at Trend Micro as well as Cybermedia Corporation, where he appeared in more than 170 television and radio broadcasts as a company spokesperson; and at McAfee Corporation, where he managed all online and Web-based support. Mr. Perry began his career as Technical Support Analyst at Peter Norton Computing (now Symantec).
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To date, technology analysts have quite properly focused on the social and business aspects of social software. And yet, social software tools (including collaboration suites, pure-play blog / wiki / social-networking products, and revamped portal products from major vendors) differ quite substantially in maturity, approach, and support. This session will share customer research from noted evaluation firm CMS Watch on leading social software technologies, and provide a framework for customers to evaluate the marketplace based on their own needs.
Tony Byrne is the President of the Real Story Group and oversees all of the technology streams and properties, which include CMS Watch, Enterprise Information Watch, and SharePoint Watch. In 2001, Tony founded CMS Watch as a vendor-independent analyst firm that evaluates content technologies and publishes research comparing different solutions head-to-head. Over time, CMS Watch evolved into a multi-channel research and advisory organization, spinning off similar product evaluation research in various areas of Enterprise Content Management. As a result of this natural evolution, in 2010, The Real Story Group became the parent company of CMS Watch and its sister entities, EI Watch and SharePoint Watch. Tony is the original author of The Real Story Group's Web Content Management research, a former journalist, and a 20-year technology industry veteran. Prior to 2001, he managed an engineering team at a systems integration firm. He now focuses his own research on Enterprise Community and Collaboration software, SharePoint, and Web Content Management. During the last decade, Tony has advised clients such as the US Dept. of the Treasury, the American Association of Retired Persons, MBC Television of Dubai, The Canadian Cancer Society, and The Seattle Children's Hospital.