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Future of Work Conference Track

Innovations in Wireless, Video, Unified Communications, and Enterprise 2.0 are fundamentally changing the way people work and making working as a team easier and more productive than ever. The Future of Work track will address the challenges and advantages of embracing these emerging tools and creating a new collaborative, efficient and flexible work environment.

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Tuesday, May 10
10:15 AM – 11:15 AM Emerging Architectures and Tools for the Social Enterprise Location: Lagoon J Customers looking to implement Enterprise 2.0 technologies can select among a broad variety of competing solutions in an expanding marketplace that now offers point solutions, broad suites, and major infrastructure platforms. Meanwhile, SharePoint has become “a fact of life” in many organizations; but SharePoint is not a panacea, nor the only game in town. Nevertheless, the Enterprise 2.0 technology space has matured to the extent that we can now talk about social and collaboration architectures. However, practitioners, experts, and vendors disagree about what those architectures should look like, and how enterprises should plan for emerging trends and standards. This session will critique current state-of-the-art social and collaborative technologies, as well as analyze market trends shaping next generation platforms. Speaker - Tony Byrne, President, Real Story Group Tony Byrne is the President of the Real Story Group and oversees all of the technology streams and properties, which include CMS Watch, Enterprise Information Watch, and SharePoint Watch. In 2001, Tony founded CMS Watch as a vendor-independent analyst firm that evaluates content technologies and publishes research comparing different solutions head-to-head. Over time, CMS Watch evolved into a multi-channel research and advisory organization, spinning off similar product evaluation research in various areas of Enterprise Content Management. As a result of this natural evolution, in 2010, The Real Story Group became the parent company of CMS Watch and its sister entities, EI Watch and SharePoint Watch. Tony is the original author of The Real Story Group's Web Content Management research, a former journalist, and a 20-year technology industry veteran. Prior to 2001, he managed an engineering team at a systems integration firm. He now focuses his own research on Enterprise Community and Collaboration software, SharePoint, and Web Content Management. During the last decade, Tony has advised clients such as the US Dept. of the Treasury, the American Association of Retired Persons, MBC Television of Dubai, The Canadian Cancer Society, and The Seattle Children's Hospital.
11:30 AM – 12:30 PM Will Tablets Rule the World? Location: Lagoon L Tablets have been a topic of discussion for more than 25 years, but the recent confluence of technology and price is leading to an explosion of products in the marketplace. Still, it’s fair to ask what role the tablet will really play in the enterprise – is it an adjunct to more traditional subscriber units, or will it replace the venerable notebook PC to become everyone’s second screen? This session will explore the key requirements for the success of tablets in enterprise settings, and evaluate scenarios for the success (or not) of tablets going forward. Moderator - Eric Krapf, Editor, NoJitter.com, Track Chair - Interop, Co-Chair, Enterprise Connect Eric Krapf is co-chair of the Enterprise Connnect events, helping to set program content and direction for the leading conference events in the enterprise IP-telephony/convergence/Unified Communications marketplace. In addition, Krapf serves as editor & lead blogger for the website No Jitter, TechWeb's online community for news and analysis of the enterprise convergence/Unified Communications industry. He is also responsible for electronic content including webcasts and e-newsletters. From 1996 to 2004, Krapf was managing editor of Business Communications Review magazine, and from 2004 to 2007, he was the magazine's editor. BCR was a highly respected journal of the business technology and communications industry. Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas. Panelist - Joe Sigrist, VP & GM, Endpoints and Video Solutions, Avaya Joe Sigrist is vice president and general manager for Video at Avaya. In this position, Joe plays a key role in expanding Avaya’s focus on video and business collaboration and oversees Avaya’s go-to-market strategy in support of this exciting and growing market. Prior to joining Avaya, Joe was senior vice president and general manager at Polycom, Inc. He was most recently the senior leader of Polycom’s Video Solutions business, responsible for strategy, product development, product management and marketing for this industry-leading video conferencing and collaboration portfolio. Before that, he led Polycom’s Network Systems business unit. Joe’s industry experience spans a range of key functions in a number of related industry companies. He has held roles of increasing scope at Octel Communications through it’s acquisition by Lucent Technologies when he became a director of Product Management in the Enterprise division. He subsequently joined Ascend Communications, becoming president and general manager of the Edge Access division, when that also became Lucent Technologies. Here, Joe led more than 1,200 employees and delivered 50 percent year-over-year growth. He was also responsible for driving Lucent’s VoIP strategy and became an officer of the corporation in 2000. Before joining Polycom, Joe was president and CEO and a member of the Board of Directors of Hammerhead Systems, a network equipment startup in the data services space, selling to worldwide service providers. Joe earned a B.S. in Mechanical Engineering from Santa Clara University and an MBA from the same institution. Panelist - Tom Puorro, Senior Director, Product Management, Cisco Tom Puorro is a Director with the IP Communications Business Unit at Cisco, and has a broad range of experience in the high technology industry. Tom leads teams responsible for Cisco's Mid-Market and Enterprise telephony portfolios, including the newest collaboration end point, Cisco Cius, a mobile business tablet. Panelist - John Cash, Enterprise Product Advocate, Platform Product Management Group, Research in Motion John Cash is an Enterprise Product Advocate based in Dallas, TX. In his role, Mr. Cash promotes the vision and value proposition behind BlackBerry’s award winning portfolio of enterprise mobility solutions. Mr. Cash has over 19 years of product management, sales, and enterprise IT leadership spanning multiple industry segments including manufacturing, financial services, and government/military. Prior to joining RIM in 2009, Mr. Cash worked for Nokia, overseeing early market sales of Nokia’s enterprise voice and mobility solution for the US. Other previous career assignments were with Capital One, Goodyear Tire & Rubber Co. and the US Army. Mr. Cash has a Bachelor of Science degree from the University of Virginia and an MBA from Liberty University. Panelist - John Antanaitis, VP, Product Marketing, Video Solutions Group, Polycom Inc. With 20 years in high-tech communications, John Antanaitis is the Vice President of Product Marketing at Polycom. He leads a global marketing team responsible for worldwide product positioning, messaging, new product launches and events for Polycom products, solutions and services. John joined Polycom in 2002 after spending five years in Marketing and General Management functions for Stanley Tool Works and Fortune Brands. Prior to that, John spent ten years with Motorola, working in various functional disciplines including Engineering, Operations and Marketing in the mobile phone industry. John has a Masters of Management (MBA) with majors in Marketing and Operations Management from the J.L. Kellogg Graduate School of Management in Evanston, Illinois and a Bachelors of Science degree in Mechanical Engineering from the University of Illinois in Champaign, Illinois.
2:15 PM – 3:15 PM Future of Work: The Great Debate Location: Lagoon J Workplace technology is rapidly changing and driving a new normal in employee productivity and efficiency. Unified Communications, Video, Mobile and Social Networking each play an important role in improving how we work, but their real value may still lie ahead as these technologies come together to truly redefine the work experience. Attend this panel which includes Interop's wireless, Enterprise 2.0, unified communications, and video track chairs and experts for a lively, forward-looking discussion on the future of work. Moderator - Manuela Farrell, Conference Manager, UBM TechWeb Manuela Farrell is the Conference Manager, for UBM TechWeb’s Interop, Enterprise 2.0 and Cloud Connect conferences. She is responsible for content development and promotion, and speaker recruitment. She also manages Call for Papers processes, nonprofit/charity partnerships, and social media campaigns for all three brands. Manuela graduated from Yale University with a bachelor's degree in History and has over 7 years experience in the conference and tradeshow industry. Panelist - Eric Krapf, Editor, NoJitter.com, Track Chair - Interop, Co-Chair, Enterprise Connect Eric Krapf is co-chair of the Enterprise Connnect events, helping to set program content and direction for the leading conference events in the enterprise IP-telephony/convergence/Unified Communications marketplace. In addition, Krapf serves as editor & lead blogger for the website No Jitter, TechWeb's online community for news and analysis of the enterprise convergence/Unified Communications industry. He is also responsible for electronic content including webcasts and e-newsletters. From 1996 to 2004, Krapf was managing editor of Business Communications Review magazine, and from 2004 to 2007, he was the magazine's editor. BCR was a highly respected journal of the business technology and communications industry. Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas. Panelist - John Bartlett, Voice Video and Data Application Performance, NetForecast Inc. John Bartlett is a leading authority on real-time traffic, application performance and Quality of Service (QoS) techniques. He specializes in helping enterprises manage voice, video and data application performance. John has engaged with over 50 enterprises and over 20 network vendors to analyze network performance problems, design network solutions, and support network deployments. John has 30 years of experience in the semiconductor, computer and communications fields in marketing, sales, engineering, manufacturing and consulting roles. He has contributed to microprocessor, computer and network equipment design for over 40 products. He has been consulting since 1996. Prior to working as a consultant, John was a founder and VP of Engineering and Manufacturing at Agile Networks, now part of Lucent Technologies. Under his leadership, the company designed and built a high performance Ethernet switch implementing VLANs, and one of the first commercial ATM switches. Both products were successfully introduced to the market and the firm became profitable before it was acquired. John also served on the IEEE 802.1 committee during this period, and contributed to the development of the IEEE 802.1P and IEEE 802.1Q standards (priority and VLANs.) John is a graduate of Dartmouth College, and Dartmouth's Thayer School of Engineering. Panelist - Craig Mathias, Principal, Farpoint Group Craig J. Mathias is a Principal with Farpoint Group, a wireless and mobile advisory firm based in Ashland, MA. Founded in 1991, the company works with manufacturers, network operators, enterprises, and the financial community in technology assessment and analysis, strategy development, product specification and design, product marketing, program management, education and training, and the integration of emerging technologies into new and existing business operations, across a broad range of markets and applications. Craig is an internationally-recognized expert on wireless communications and mobile computing technologies, and has published numerous technical and overview articles on a wide variety of topics. He is a well-known and often-quoted industry analyst and frequent speaker at industry conferences and events, as well as Webcasts, Webinars, and podcasts. He is currently a member of the Advisory Board for the INTEROP conferences (Las Vegas and New York) and is the Chair of the Wireless and Mobility track. He serves as a monthly columnist for InformationWeek.com and the Enterprise Mobility Foundation (theemf.org), and ardent blogger (“Nearpoints”) for networkworld.com. Craig holds an Sc.B. degree in Applied Mathematics/Computer Science from Brown University. Panelist - Steve Wylie, General Manager, Enterprise 2.0 Conference Steve Wylie is the General Manager and Conference Director for the Enterprise 2.0 Conference and Mobile Business Expo, both of which are produced by CMP Technology. Steve formerly co-chaired CMP's annual Interop conferences in Las Vegas and New York. Prior to running conferences, Steve managed CMP's renowned InteropNet, including a multi-vendor test lab geared to evaluate, improve and showcase early implementations of open-standard IT infrastructure technologies. Steve is based in San Francisco, California.
3:30 PM – 4:30 PM Apps and Beyond: Mobile Operating Systems Location: Lagoon L One of the critical decisions to be made when rolling out a mobile solution is the choice of mobile operating system on handsets and related devices. Or is it? With advances in mobile device management, personal-liability operational polices, and Web-based services, perhaps the OS wars are over. We look at both sides of this question in this session, and help you understand the key difference in mobile OS and app strategies. Speaker - Nathan Clevenger, Mobility Practice Leader, ITR Group and Enterprise Editor, Smartphone Magazine Mr. Clevenger is the Enterprise Editor for Smartphone magazine and runs the Enterprise Mobility Solutions practice at ITR Group, a Microsoft Gold Certified consulting firm. He was previously the Chief Software Architect for Mobiliam, a provider of enterprise-class mobile/wireless software products, and has been developing mobile software for more than 12 years. An avid evangelist of mobile computing, he is dedicated to raising awareness of the potential for this technology in business. He writes for a variety of technical and business publications, and speaks at many industry events.
3:30 PM – 4:30 PM Unified Communications: State of the Art Location: Lagoon J In this “primer” session, we’ll help you understand the elements of Unified Communications, why UC matters, and the key technology and business underpinnings of the move to UC. You’ll learn about key issues including: * The Session Initiation Protocol (SIP), which promises better (if not complete) interoperability among the diverse network elements that comprise UC. You’ll learn where SIP fits in your network and how the standard is evolving. * UC Platforms from the leading vendors (Avaya, Cisco, Microsoft and others); how vendor approaches differ, and the strengths and weaknesses of the various approaches. * UC’s place in the larger IT infrastructure—You’ll learn about the challenges of making your UC strategy conform to your enterprise’s plans for virtualization in both the datacenter and the desktop; the relationship with security issues; and the need to coordinate enterprise mobility strategies and policies with the core UC platform. * UC and the cloud: You’ll hear about vendor initiatives around the cloud, and whether a cloud-based UC strategy is feasible today. This session will give you a strong foundation in the basics of UC and UC’s “touch points” with other elements of your enterprise IT infrastructure. Moderator - Marty Parker, Principal Consultant, UniComm Consulting Marty Parker is committed to advancement of Unified Communications (UC) to produce new benefits and efficiencies in enterprise communications and to stimulate and justify innovation in the business communications industry. Marty sees Unified Communications as transforming the highly manual, unmeasured, and relatively unpredictable world of telephony-based and e-mail-based communications into a software-assisted, coordinated, simplified, predictable process that will deliver high-value benefits to customers, to employees, and to the relevant enterprises. With even moderate attention to implementation and change management, UC can deliver the cost-saving and process-accelerating changes that deliver real, compelling, hard-dollar ROI. Marty is co-founder of UniComm Consulting, the industry's premier independent consulting firm providing strategy, planning and implementation support for enterprises in all industry segments. Marty is also co-founder of UCStrategies.com, the industry's leading forum for UC information and dialog. Marty has previously delivered important UC sessions at VoiceCon (now Enterprise Connect) and InterOp including, "UC Options: Who's Offering What?" as well as leading the deep-dive session, "Unified Communications Implementation." As a student of UC successes and case studies, Marty will moderate the important session, "Interoperability in UC” which will highlight the critical areas for multi-vendor implementations and call on a panel of leading vendors to describe how customers can manage successful implementations. Marty bases is UC activities on his experience in sales, strategic planning, product line management, financial management and general management positions in both computing (IBM) and communications (ATT/Lucent/Avaya) firms, as well as with two venture funded firms and with a very large west-coast telecom interconnect firm in the 1980s. Panelist - David Yedwab, Partner, Market Strategy and Analytics Partners Panelist - Dave Michels, Principal, Verge1 Consulting Dave is an independent industry analyst and consultant focusing on IP PBX UC strategies and solutions; particularly around emerging trends such as cloud telephony, endpoints, mobility, and channel strategies. Dave has a background in enterprise IT and networks, and a passion for IP Telephony. He is an active blogger on telecom and related topics at www.pindropsoup.com. Dave’s background combines years of IT operational experience at Fortune500 companies such as Coors and GE as well as mid size organizations in travel and manufacturing. He has strong experience with channel development, from manufacturer, distributor, and dealer perspectives. Some of that experience came from forming a dealership focused on IT and telephony; one of several startups. Dave holds a Master’s degree in Telecommunications from the University of Colorado. He also completed advanced certifications in Information Systems from Harvard. His undergraduate in business is from Humboldt State University in California. Dave tends to take a critical eye to technology and its role, often resulting with unique perspectives. Ha has taught graduate classes in telecommunications at the University of Colorado. Verge1 offers clarity in technical analysis and strategic planning, technology roadmaps, and distribution solutions for end-users and vendors. Panelist - Ken Landoline, Principal Analyst, Unified Communications and Contact Center, Current Analysis As Principal Analyst within the Business Technology and Software group Ken Landoline tracks the enterprise unified communications and contact center (UCCC) markets. Prior to joining Current Analysis Ken was VP of Research at Synergy Research Group where he developed services to monitor and measure the global market performance of unified communications and contact center vendors. Earlier in his career, Ken was Program Manager, Customer Centric Strategies at Yankee Group and also held analyst positions at Giga Information Group (now Forrester Research) and Dataquest (now Gartner Group). His analyst career has been focused on the analysis and tracking of voice telephony products and applications including PBXs, key telephone systems, interactive voice response (IVR), speech recognition and contact centers. In these roles, Ken advised end-users, vendors and investment institutions on the development and implementation of telecommunications systems and services, with special emphasis on multi-channel contact centers, speech applications and VoIP technology. Before becoming an industry analyst Ken spent 20 years in a variety of management positions within the telecommunications industry. At Siemens Business Communications he managed business development and joint venture activities in the business telephone systems, wireless and call center areas. At Pacific Bell Information Services, he was the director of sales operations for a 30-person sales force that was instrumental in Pacific Bell’s successful venture into the voicemail and IVR service bureau businesses. While at AT&T Large Business Systems (now Avaya) and Fujitsu America, he held positions in market and product management, focusing on strategic planning, distribution and market segmentation strategies for the business telephone systems divisions of these global telecommunication companies. Ken is an often-quoted analyst in business and telecommunications journals and a frequent speaker at telecommunications industry events. Ken served as an Infantry Captain in the U.S. Army. He has taught as an adjunct professor at both the University of Phoenix and San Jose City College in Silicon Valley. Ken earned a B.A. degree in business/economics from Rutgers College and an M.B.A. from Seton Hall University. Panelist - Mike Spanbauer, Principal Analyst, Data Center and Networking Technology, Current Analysis As Principal Analyst for Enterprise Networking and Data Center Technology, Mike is responsible for tracking the major technological, strategic and tactical developments of companies that provide networking solutions deployed on premise to support enterprise business operations. Mike brings an experienced and veteran eye to the Business Technology and Software team at Current Analysis, with over 10 years dedicated to Enterprise competitive intelligence. He initially ran the network operations and management domain competitive intelligence practice within HP Software, and the last seven managed the competitive intelligence program within HP’s networking organization. Mike is respected by peers and partners alike for an objective and insightful view of the networking industry, providing technical and business support for sales and strategy teams. Mike graduated with both a BS in Computer Networking and a BS in Business Administration from Regis University.
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Wednesday, May 11
10:15 AM – 11:15 AM Choosing a Video Conferencing Solution Location: Lagoon J Thanks to the perfect storm of improved video conferencing technology, QoS capable wide area networks, economic and environmental pressure to reduce travel and a big marketing budget at Cisco, video conferencing is entering mainstream use in many businesses. Due to the burgeoning market, vendors have introduced many new models of video conferencing equipment and services. The enterprise decision-maker is faced with a confusing array of potentially incompatible solutions. This session will sort through the endpoints, the infrastructure, the support options and the interoperability issues to guide the video conferencing management team in a direction that will support the enterprise’s needs. - Technologies for video conferencing, formats, telepresence, room-based, executive desktops, software, consumer video, mobile video - Infrastructure tradeoffs, protocols, bridging, call security, signaling infrastructure, UC integration - User requirements: scheduling, meeting support, reports - Network requirements, bandwidth, QoS, firewall traversal - Service provider support and outsourcing Speaker - John Bartlett, Voice Video and Data Application Performance, NetForecast Inc. John Bartlett is a leading authority on real-time traffic, application performance and Quality of Service (QoS) techniques. He specializes in helping enterprises manage voice, video and data application performance. John has engaged with over 50 enterprises and over 20 network vendors to analyze network performance problems, design network solutions, and support network deployments. John has 30 years of experience in the semiconductor, computer and communications fields in marketing, sales, engineering, manufacturing and consulting roles. He has contributed to microprocessor, computer and network equipment design for over 40 products. He has been consulting since 1996. Prior to working as a consultant, John was a founder and VP of Engineering and Manufacturing at Agile Networks, now part of Lucent Technologies. Under his leadership, the company designed and built a high performance Ethernet switch implementing VLANs, and one of the first commercial ATM switches. Both products were successfully introduced to the market and the firm became profitable before it was acquired. John also served on the IEEE 802.1 committee during this period, and contributed to the development of the IEEE 802.1P and IEEE 802.1Q standards (priority and VLANs.) John is a graduate of Dartmouth College, and Dartmouth's Thayer School of Engineering.
11:30 AM – 12:30 PM Both Sides of the Link: Wireless and the Cloud Location: Lagoon L With much of IT now dependent upon Web and cloud services, it’s important to consider how this key strategy will extend to mobile users and devices. With the advent of much improved WLANs and WWANs, it’s now practical to consider both public and private clouds as key elements in a mobile IT solution. This session will explore the requirements to make such a strategy operational, including the tools and procedures required, and will also consider the requirements of collaboration and the role of both virtualization and the mobile device capabilities in a cloud-computing environment. Moderator - Paul DeBeasi, Research Vice President, Gartner Paul DeBeasi is a research VP within Gartner IT Professionals Research. Mr. DeBeasi manages the research agenda for the Burton Network and Telecom Strategies coverage area. He performs wireless and mobility research in the areas of wireless LANs, mobile cellular, wireless security, and mobile device management. Prior to becoming an analyst, Mr. DeBeasi spent 12 years working at communication companies (Cascade Communications, NetSuite, IPHighway) in product management roles. He worked as VP of Product Management for seven of those years. Before that, Mr. DeBeasi was an engineer for 12 years, working at various communication companies (Bell Labs, Prime Computer, Chipcom). Panelist - Matthew Gast, Director of Product Management, Aerohive Networks Matthew Gast is the Director of Product Management at Aerohive Networks, where he leads development of the core software technologies in Aerohive's fully distributed Wi-Fi network system. He currently serves as chair of both the Wi-Fi Alliance's security task groups and the Wireless Network Management Marketing task group, and is the past chair of the IEEE 802.11 revision task group. Matthew is also the author of 802.11 Wireless Networks: The Definitive Guide (O'Reilly), which is now in its second edition and has been translated into six languages. Panelist - Bobby Guhasarkar, Senior Director of Product Marketing, Aruba Networks Bobby Guhasarkar is the senior director of product marketing at Aruba Networks. With more than 15 years of management, marketing and field experience in the networking industry, Guhasarkar brings a practical understanding of how technology can solve business problems. Prior to joining Aruba, Guhasarkar held marketing leadership roles in two different business units at Juniper Networks where he orchestrated the launch of their Ethernet switching and data center security portfolios. Before Juniper, Guhasarkar held a number of senior-level product marketing and systems engineering positions at Cisco Systems, where he drove a number of key efforts, including the thought-leadership, vision and strategy for Cisco's data center networking and high-availability networking initiatives. Earlier in his career, Guhasarkar designed systems and networks for a number of high-profile New York City-based enterprises with systems integrator Exenet Technologies and served as a systems administrator at Merrill Lynch. Guhasarkar earned a Bachelors of Science degree in psychology from Brooklyn College of CUNY. Panelist - Jeff Abramowitz, President and CEO, PowerCloud Systems Jeff Abramowitz is president and CEO of PowerCloud™ Systems, leading the company’s overall corporate direction and strategy. Prior to founding PowerCloud™ in 2008, he was an entrepreneur in residence at the Palo Alto Research Center (PARC) where he conceived and led the PowerCloud™ project. Jeff is a leading visionary in the wireless-networking industry with more than 20 years of executive experience at Broadcom, 3Com Corporation, Azimuth Systems, Intersil and No Wires Needed. He also co-founded the Wi-Fi Alliance. He received a BSME from the University of Pennsylvania, an MSEE from the Massachusetts Institute of Technology, and an MBA from Stanford University. Panelist - Bob Friday, Director of Strategic Initiatives, Cisco Bob Friday is Director of Strategic Initiatives for the Wireless Networking Business Unit at Cisco where he drives strategic wireless initiatives for the aggressively growing WLAN business. Friday’s career has been focused on developing unlicensed wireless networking technology and products. He came to Cisco as the Chief Scientist and co-founder of Airespace. At Airespace, he introduced a centralized controller architecture for enterprise 802.11 wireless networks. Prior to Airespace, Bob was Chief Scientist at Metricom. Friday has been awarded 13 patents and holds a BSEE from Georgia Tech, and a MSEE in engineering from San Jose State University. Panelist - Kiren Sekar, Director of Marketing, Meraki Kiren Sekar leads marketing efforts at Meraki, whose award-winning cloud networking platform is trusted by over 17,000 and has connected over 35 million clients. Meraki is backed by Google and Sequoia Capital. Prior to Meraki, Kiren has held leadership positions in a number of Silicon Valley startups, and was a software engineer at Apple, where he was responsible for Apple’s networking and collaboration platform. Kiren holds numerous patents for networking protocols and collaboration systems. Kiren received his degree in computer science from Stanford University. He is an avid skier, climber, and photographer. Kiren lives in San Francisco.
11:30 AM – 12:30 PM Driving Organizational Change with Social and Collaborative Technologies Location: Lagoon J Organizations are investing in Enterprise 2.0 as a means to improve employee engagement, collaboration, and knowledge sharing. While social tools can play a critical role, driving organizational change requires IT strategists to look beyond technology deployment. This session will help IT architecture and infrastructure personnel understand E2.0 adoption issues, the role of change management, and alignment of social tools with strategic business initiatives. Speaker - Mike Gotta, Senior Technical Solution Marketing Manager for Social Software, Cisco Mike Gotta is a senior technology solution manager at Cisco responsible for Enterprise Social Software. Prior to joining Cisco in August 2010, Mike held the position of Research VP at Gartner. Prior to Gartner, Mr. Gotta was an industry analyst at Burton Group and Meta Group. Mike has 30 years of experience in the IT industry and was an industry analyst for 14 years. He maintains an active research agenda on social networking, new media, and collaboration. While at Burton Group Mike lead a 2008 groundbreaking field research study on enterprise social networking. He has a long history of advising organizations on IT architecture and best practices for improving information sharing, teaming, and community building. Mr. Gotta has published hundreds of articles on topics related to collaboration and social computing. He is a recognized subject-matter expert and a frequent speaker at industry events. Mike is also an avid blogger and very active on Twitter. Mr. Gotta began his career at Aetna. He has a B.A. in economics from Western New England College.
2:00 PM – 3:00 PM Adding Communications to Your Business Apps Location: Lagoon J The real value of UC is in using communications to accelerate business processes and make your enterprise more efficient, with faster time to revenue and other tangible business benefits. The ability to achieve this with UC is called Communications Enabled Business Processes or CEBP—but is anyone really doing CEBP today? This session will offer a reality check on what business processes are being communications-enabled today, and where the potential remains untapped. You’ll also learn about technical challenges around interoperability and performance, and will get an understanding of how these issues are being addressed by vendors and users. Moderator - Dave Michels, Principal, Verge1 Consulting Dave is an independent industry analyst and consultant focusing on IP PBX UC strategies and solutions; particularly around emerging trends such as cloud telephony, endpoints, mobility, and channel strategies. Dave has a background in enterprise IT and networks, and a passion for IP Telephony. He is an active blogger on telecom and related topics at www.pindropsoup.com. Dave’s background combines years of IT operational experience at Fortune500 companies such as Coors and GE as well as mid size organizations in travel and manufacturing. He has strong experience with channel development, from manufacturer, distributor, and dealer perspectives. Some of that experience came from forming a dealership focused on IT and telephony; one of several startups. Dave holds a Master’s degree in Telecommunications from the University of Colorado. He also completed advanced certifications in Information Systems from Harvard. His undergraduate in business is from Humboldt State University in California. Dave tends to take a critical eye to technology and its role, often resulting with unique perspectives. Ha has taught graduate classes in telecommunications at the University of Colorado. Verge1 offers clarity in technical analysis and strategic planning, technology roadmaps, and distribution solutions for end-users and vendors. Panelist - Bryan Tantzen, Senior Director – Customer Transformation and Market Development, Voice Technology Group, Cisco Bryan Tantzen, a Senior Director at Cisco Systems, leads the Voice Technology Group’s Customer Transformation and Market Development team. In this role, he leads VTG’s Strategic Technology Alliances, Field Engagement, and 3rd Party Developer Ecosystem (the Cisco’s Developer Network or CDN). Additionally, Bryan, leads the Customer Business Transformation team that works with many of the world's leading companies and the public sector on strategies to drive increased revenue and cost takeout through collaboration and unified communications technologies that enable more effective business processes. The Customer Business Transformation team includes business value focused consulting and vertical solution practices that cover the Financial Services, Healthcare, Manufacturing, Retail, and Public Sector vertical industries. Mr. Tantzen has been with Cisco for 7 years and was previously in Cisco’s Internet Business Solutions Group, leading transformation of high technology industries. Prior to that, Bryan also brings over a decade of experience working with global companies from the management consulting and enterprise application software industries. As Vice President of the High Tech Business Unit for i2 Technologies (the supply chain management software company), he led global deployments, solution development, and product marketing. At McKinsey & Company, Mr. Tantzen worked with clients on strategy, operational process improvement, and growth initiatives. Mr. Tantzen holds an MBA from the Wharton School at the University of Pennsylvania, an M.A. in International Affairs from the Lauder Institute at the University of Pennsylvania, and a B.S. in Economics from Texas A&M University. He is fluent in Japanese and has lived and worked in several countries in Europe and Asia. Panelist - Tara Mahoney, General Manager, Aplications and SoftClients, Avaya Panelist - Eddy Malik, CEBP Lead, Microsoft
2:00 PM – 3:00 PM Operating at the Edge: Mobile Device Security, Management and Policy Location: Lagoon L With the increasing diversity of mobile devices, applications, and missions, it’s more important than ever to have the necessary policies, procedures, and operational systems in place to manage mission-critical and rapidly-growing mobile activities. This session will examine the key requirements in each of these areas, including a checklist of required policies and an examination of mobile device management and mobile policy management alternatives. Moderator - Philippe Winthrop, Managing Director, The Enterprise Mobility Foundation Philippe Winthrop is the Founder and Managing Director of The Enterprise Mobility Foundation, the organization behind The Enterprise Mobility Forum, the fastest growing content portal and social network exclusively dedicated to enterprise mobility. Philippe has spent his entire career researching emerging technologies and their impact on the corporate value chain. Philippe started his career at GeoPartners research, a boutique strategy consultancy, where he worked on projects including AT&T Wireless’ adoption and migration path to GSM from TDMA as well as the impact of the 1996 Telecom Deregulation Act on Competitive Local Exchange Carriers (CLECs). After GeoPartners, Philippe joined IDC's European IT Services Research group where he spearheaded a wide variety of research and consulting projects for the Top 50 IT Services companies in Western Europe. After IDC, Philippe created Axle Ventures, a boutique business planning consultancy focused on SMEs. There, Philippe worked with a wide variety of organizations in eCommerce, Healthcare and IT to help them develop winning go to market strategies. Philippe also launched the Wireless and Mobility research practice at market research firm Aberdeen Group. There, he conducted ground-breaking research to quantify the tangible value of key mobile and wireless technologies, including enterprise mobility strategy adoption, Fixed Mobile Convergence, enterprise WiFi adoption, application deployment on WLANs and more. Philippe recently ended his analyst career after a successful tenure at Strategy Analytics where he spearheaded thought leadership on enterprise mobility management and the growing issues around individual and corporate liable devices. Panelist - Sunil Marolia, VP, Product Management, Smith Micro Software Mr. Marolia is currently the vice president of product management for Smith Micro Software in charge of the product strategy and roadmap for their wireless and mobility products. A recognized thought leader on wireless and mobile issues, Mr. Marolia has spoken at several influential industry events including CTIA and IT Expo. He has co-authored several industry papers on operational challenges and best practices associated with the support of complex mobile devices including key contributions into industry standards bodies such as the Open Mobile Alliance, OTA Flash Forum, and the CDMA Development Group. Prior to Smith Micro Software, Mr. Marolia lead the product management and marketing functions at Hewlett-Packard in their mobility solutions group. He also held the position of vice president of product marketing and pre-sales at Bitfone Corporation, where he pioneered in the market definition and technology strategy for over-the-air (OTA) device management solutions, including firmware update and remote diagnostics. He holds a BSEE from the University of California, Los Angeles, and an MBA from the University of California, Irvine. Panelist - Todd Delaughter, CEO, mFormation Todd DeLaughter is the President and CEO of Mformation Technologies. Prior to Mformation, he served as President and CEO of Opalis Software Inc., a market-leading independent IT Process Automation software vendor. At Opalis, DeLaughter was responsible for the strategy and operational execution that drove rapid growth for the company in the cloud computing market, which resulted in the successful acquisition of Opalis by Microsoft. Prior to Opalis, DeLaughter served as the Vice President and General Manager of the OpenView Business Unit at HP where he held full P&L responsibility including strategy and business planning, acquisitions, marketing and research and development. During his four-year tenure, OpenView grew at twice the market rate, doubling in size to over $1Bn. Before joining HP via acquisition, he spent 18 years with Compaq leading and working in software groups. In his last role with Compaq, he spent four years living in France where he led Compaq's telecom OSS business, which became a product group under OpenView. DeLaughter holds a Bachelor of Science degree in electrical engineering from the University of Houston. Panelist - Eric Januszko, CTO, ProfitLine Eric is responsible for ProfitLine’s technology vision, strategy, methodology, engineering and delivery teams. His expertise is the development and application of easy to use, scalable, secure technologies that are designed to grow with the enterprise. These include software development, systems integration, infrastructure management, data and systems security, and technology consulting. Eric is a member of the Center for Telecom Environment Management Standards (CTEMS) Industry Board of Directors. With over 25 years of experience in global technology strategy, development, and management, Eric’s background combines the solid fundamentals of large enterprises with the entrepreneurial spirit of industry innovators. He began his career at Science Applications International Corporation (SAIC), a FORTUNE 500 scientific, engineering, and technology applications company. Prior to joining ProfitLine, Eric was CIO/CTO for Brahma Holdings, LLC where he established the technology vision for innovative business models that created scale advantages for insurance companies. Eric was also Executive Vice President and Chief Information Officer for Advanced Marketing Services, Inc. (AMS) where he was responsible for all global information technology activities and an early pioneer in e-books and digital media. Panelist - John Marshall, CEO, AirWatch John Marshall, who founded AirWatch in 2003, serves as president and CEO, where he drives the company’s strategy and operations. Under Marshall’s leadership, AirWatch’s customer base has grown to over 1,000 customers in the distribution, field service, financial services, government, healthcare, hospitality, manufacturing and retail industries. Prior to founding Wandering WiFi, Mr. Marshall helped launch Celarix, a leader in global supply chain visibility. As vice president, marketing strategy for Celarix, Marshall was responsible for designing the company’s product solutions and developing the go-to-market strategy. Mr. Marshall also led business development activities with technology and transportation partners in the U.S., Europe, and Asia. Celarix was acquired in 2002 by Global Exchange Systems, formerly GE Information Systems. Prior to joining Celarix, Marshall worked in a variety of senior roles at Manhattan Associates during its fast-paced growth of the late1990s. Marshall led the design and deployment of warehousing and supply chain solutions for over 30 Fortune 500 retailers and manufacturers, developed the Knowledge Management Group, helped launch international operations in the UK and mainland Europe, and designed software modules relating to transportation, load planning and global logistics. Marshall received his bachelor’s degree in industrial engineering from the Georgia Institute of Technology, where he graduated summa cum laude.
3:15 PM – 4:15 PM Future Directions of Telepresence Location: Lagoon J Video conferencing has been relabeled as Telepresence, and Telepresence is being reinvented every day. Moore’s law is helping video move to standard platforms, and software developers are integrating video into communications infrastructures like UC, into web-based collaboration tools and directly into business applications. In this session leading-edge vendors will present different views on what we can expect from visual communications tomorrow, next year and beyond. Moderator - John Bartlett, Voice Video and Data Application Performance, NetForecast Inc. John Bartlett is a leading authority on real-time traffic, application performance and Quality of Service (QoS) techniques. He specializes in helping enterprises manage voice, video and data application performance. John has engaged with over 50 enterprises and over 20 network vendors to analyze network performance problems, design network solutions, and support network deployments. John has 30 years of experience in the semiconductor, computer and communications fields in marketing, sales, engineering, manufacturing and consulting roles. He has contributed to microprocessor, computer and network equipment design for over 40 products. He has been consulting since 1996. Prior to working as a consultant, John was a founder and VP of Engineering and Manufacturing at Agile Networks, now part of Lucent Technologies. Under his leadership, the company designed and built a high performance Ethernet switch implementing VLANs, and one of the first commercial ATM switches. Both products were successfully introduced to the market and the firm became profitable before it was acquired. John also served on the IEEE 802.1 committee during this period, and contributed to the development of the IEEE 802.1P and IEEE 802.1Q standards (priority and VLANs.) John is a graduate of Dartmouth College, and Dartmouth's Thayer School of Engineering. Panelist - Marcio Macedo, Director of Product Management, HP Panelist - Tom Racca, President and CEO, BurstPoint An entrepreneur in the high technology industry for more than 25 years, and recently named one of the 25 Most Innovative Executives Of 2010 by CRN, Tom brings extensive strategic, organizational, and leadership experience in startup companies as well as large corporations to BurstPoint. Tom served as vice president of worldwide marketing and business development in Hewlett-Packard’s ProCurve division, which he joined as part of the acquisition of Colubris Networks. He also founded Racca Associates – a retained management advisory firm specializing in guiding emerging technology companies in fundraising, market expansion, strategic development, acquisitions, and exit strategies. In addition, he led marketing and business development at Chantry Networks (acquired by Siemens), and was a founder of iQ NetSolutions. Tom has also held key executive positions at KPMG; Digital Equipment Corporation; Avid Technology; Proteon; and Prime Computer. He holds a B.S. from Northeastern University in Computer Sciences and Management Information Systems and serves on the NU Dean’s Advisory Council and other corporate boards. Panelist - Jim Cantalini, President, High Speed Video Jim is President of High Speed Video where he concentrates on business development, marketing, and finance/business operations. Prior to his position as President of Torsted Advisors, he worked at numerous technology companies in the digital media and communications areas. As Chief Executive Officer of Gist Communications, Inc. he created advanced interactive television products used on the internet, on set-top boxes in the home and on mobile phones. He started his career as an Investment Banker working with Lehman Brothers, First Boston and UBS where he was Head of Industrial Investment Banking in the U.S. Jim received an A.B. from Holy Cross College, an M.A. from the Universite de Louvain (Belgium) and an M.B.A. from the University of Chicago. Panelist - Bruno Zerbib, Director of Product Management, TelePresence Business Unit, Cisco Bruno Zerbib is currently responsible for Cisco’s portfolio of immersive TelePresence endpoints and collaboration devices. Earlier, Mr. Zerbib led Cisco’s Service Assurance strategy for virtualized architectures and collaboration services such as Video and Unified Communications. He has over 15 years of experience in senior product management and product strategy roles. As a thought leader in next-generation IP services and network architectures, he has brought to market innovative, disruptive and successful solutions for carriers, managed service providers and large enterprises. Mr. Zerbib holds a Masters of Computer Science from Paris 7 University.
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Thursday, May 12
10:15 AM – 11:15 AM Realizing the Benefits of SIP Trunking Location: Lagoon J The hottest topic in enterprise communications today isn't tablet computers or smartphones or even The Cloud: It's SIP Trunking. SIP Trunking offers enterprises the opportunity to save as much as 80% on their Wide Area Network costs for voice, while also improving network management and resiliency. Perhaps most significant in the long term, SIP Trunking lets enterprises connect VOIP "islands" via IP WANs that allow for true end-to-end IP sessions, maximizing the potential for Unified Communications benefits. The challenge is to turn these opportunities into real cost savings and enterprise benefits. In this session, you’ll get practical advice on how to specify, procure, implement and architect SIP trunks in order to capture the maximum benefit for your enterprise. Moderator - Eric Krapf, Editor, NoJitter.com, Track Chair - Interop, Co-Chair, Enterprise Connect Eric Krapf is co-chair of the Enterprise Connnect events, helping to set program content and direction for the leading conference events in the enterprise IP-telephony/convergence/Unified Communications marketplace. In addition, Krapf serves as editor & lead blogger for the website No Jitter, TechWeb's online community for news and analysis of the enterprise convergence/Unified Communications industry. He is also responsible for electronic content including webcasts and e-newsletters. From 1996 to 2004, Krapf was managing editor of Business Communications Review magazine, and from 2004 to 2007, he was the magazine's editor. BCR was a highly respected journal of the business technology and communications industry. Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas. Panelist - Mike McRoberts, Director, Product Management and Development - Wireline Convergence, Sprint Mike McRoberts is the Director of Product Management and Development at Sprint/Nextel responsible for the entire Sprint Wireline Service Product Portfolio ($5.0B in annual revenue) including IP WAN/MPLS and Dedicated IP Services, Ethernet as a Service development, Private Line, Legacy Voice Services, Packet Access including DSL and Ethernet, and Sprint’s emerging Unified Communication Product Portfolio including SIP Trunking, IP Toll Free, Sprint Mobile Integration and UC Managed Services and Enabling Equipment. Mike is responsible for the product strategy, product development and product lifecycle management for this Product Portfolio both in the U.S. and Internationally (165 countries served). In late 2009, Mike also picked up the In Building Solutions Product Management Portfolio at Sprint which includes the new Airave 2 Femtocell Platform. McRoberts has served in numerous other Director positions including Access Product Management and Local Service Product Management where he managed Sprint’s ILEC portfolio including DSL, Metro Ethernet and Local Voice Services. McRoberts originally joined the company in 1981 and has served in roles in Sales, Marketing and Business Development, in addition to extensive product management experience in Sprint ILEC, CLEC, Cable VoIP and Long Distance operations. Panelist - Chad Hart, Manager, Competitive & Market Analysis, Acme Packet Chad Hart is a product marketing manager for Acme Packet, the leader in session border control solutions. He is responsible for supporting the company’s competitive analysis, analyst relations, business analysis, and Over-the-Top services marketing programs. Formerly Chad was Product Marketing Manager for Empirix, a test and monitoring vendor serving VoIP and IMS vendors and service providers where he authored, Ensuring a Quality IMS Experience - A Practical Guide to Testing and Monitoring IP Multimedia Subsystem and Services and was a regular speaker and author on IMS and VoIP network quality. Prior to Empirix, Chad was Director of VDC’s Telecom Practice where managed and authored VDC’s groundbreaking IP Multimedia Subsystem (IMS): Global Market Demand Analysis. His other published work includes VDC’s Session Initiation Protocol (SIP) Enabling Technologies and SS7 and VoIP Infrastructure Equipment. Chad has a BSEE and MBA from Worcester Polytechnic Institute. Panelist - Thomas Dalrymple, Director, Global Voice Services Product Management, Verizon Tom Dalrymple is the director of Global Voice Services Product Management at Verizon Business. In this role, he leads the product management team responsible for Verizon’s expansive portfolio of domestic US and global voice-over-IP trunking services, local voice services, and outbound global voice long distance services. Mr. Dalrymple is a veteran telecommunications industry professional with significant experience in marketing, product management, and new product development. His background includes product management of IP-based voice and data network services, managed services, networking equipment, application packaging, and core voice services. Mr. Dalrymple holds a B.S. in Business Administration with a concentration in Finance from Bucknell University.
11:30 AM – 12:30 PM Everything in Your Pocket: What’s Next for Handsets? Location: Lagoon L There’s a popular feeling that all handsets are the same, with the iPhone having define both new user interface and applications paradigms. But there are in fact major differences in form factor, ease of use, network and application integration, and other capabilities among handsets today, so it’s important to dig into the technologies and trends surrounding this critical element of mobility. We’ll cap this year’s conference with a look at some of our favorites, and the intriguing possibilities lurking in the future of handset technology. Moderator - Michael Brandenburg, Technical Editor, TechTarget Michael Brandenburg is a technical editor for TechTarget’s Network Media group, contributing features and other content for searchnetworking.com, searchenterprisewan.com, and searchunifiedcommunications.com. Prior to TechTarget, Michael has covered the enterprise wireless and mobility markets for Network Computing as a contributing editor and blogger, as well as deep focus on the enterprise WLAN and networking markets as an enterprise network analyst for the competitive analysis firm Current Analysis. Michael’s early technology background comes from a history of "in the trenches" roles, with over 15 years of technology experience, serving in developer, system administrator, and IT management roles. Panelist - Sean Ginevan, Solutions Architect, MobileIron Sean Ginevan is a Solutions Architect at MobileIron. He is responsible for developing enterprise mobility solutions with technology partners along with enabling sales and go-to-market partners through technical marketing collateral and training. MobileIron allows enterprises to secure mobile devices, automate provisioning and management tasks, and innovate through mobile applications. The company was selected as both a Gartner Cool Vendor and Network World Startup to Watch. Previous to MobileIron, Sean held marketing, editorial and engineering roles with Cisco Systems, CMP Media, AOL and NIST. Sean holds a Masters of Science in Information Management and a Bachelor of Science in Information Management and Technology, both from Syracuse University. Panelist - Todd Day, Industry Analyst, Mobile & Wireless Communications Group, Frost & Sullivan As an Industry Analyst in Frost & Sullivan’s Mobile & Wireless Communications Group, Mr. Todd Day researches and analyzes emerging, next generation wireless technologies & applications that enable the mobile Internet revolution. The scope of his work deals with all aspects of the mobile value chain; from delivery infrastructure and communication management, to end user content and applications. Since joining Frost & Sullivan in November 2006, Day has completed numerous consulting projects and research studies on the following: U.S. Mobile Operator Profiles, Next-Generation Wireless Network Technologies, North American Smartphones Market, Optimizing Backhaul for Wireless Carriers, Application Storefronts Market, white papers on Mobile Application Development and Mobile Search, The Android Ecosystem, and assisted on several other private consulting projects relating to applications, smartphones, and M2M markets. Prior to this, Day was a Network Engineer for a triple play provider in Texas where he worked with numerous network technologies including: Fiber, HFC, SS7, RF, ATM, TDM, and VoIP. He brings with him a strong technical background, along with real-world experience of various network technologies. Panelist - Christian Kane, Researcher, Infrastructure and Operations, Forrester Research Christian serves Infrastructure & Operations professionals and helps Forrester clients develop and improve their desktop and mobile strategy. His research spans mobile hardware, mobile operating systems, mobile device management solutions, and mobile applications. Prior to his current role as a researcher, Christian was a senior research associate on Forrester's infrastructure and operations team. He interviewed hundreds of I&O professionals, desktop operators, and technology vendors while conducting primary and secondary research for research reports and consulting engagements. Christian graduated from Boston University with a degree in international relations focused in economics.
11:30 AM – 12:30 PM Integrating Video Conferencing into the Business Location: Lagoon J Is anyone really using this stuff? How can they justify the expense? In this session we will present case studies from video conferencing users to see how real businesses have integrated video into their communications infrastructures (e.g. UC) and into the daily flow of their business. We will examine the hard and soft ROIs around how video conferencing was justified, and how it has or has not paid off once deployed. Moderator - John Bartlett, Voice Video and Data Application Performance, NetForecast Inc. John Bartlett is a leading authority on real-time traffic, application performance and Quality of Service (QoS) techniques. He specializes in helping enterprises manage voice, video and data application performance. John has engaged with over 50 enterprises and over 20 network vendors to analyze network performance problems, design network solutions, and support network deployments. John has 30 years of experience in the semiconductor, computer and communications fields in marketing, sales, engineering, manufacturing and consulting roles. He has contributed to microprocessor, computer and network equipment design for over 40 products. He has been consulting since 1996. Prior to working as a consultant, John was a founder and VP of Engineering and Manufacturing at Agile Networks, now part of Lucent Technologies. Under his leadership, the company designed and built a high performance Ethernet switch implementing VLANs, and one of the first commercial ATM switches. Both products were successfully introduced to the market and the firm became profitable before it was acquired. John also served on the IEEE 802.1 committee during this period, and contributed to the development of the IEEE 802.1P and IEEE 802.1Q standards (priority and VLANs.) John is a graduate of Dartmouth College, and Dartmouth's Thayer School of Engineering. Moderator - Eric Krapf, Editor, NoJitter.com, Track Chair - Interop, Co-Chair, Enterprise Connect Eric Krapf is co-chair of the Enterprise Connnect events, helping to set program content and direction for the leading conference events in the enterprise IP-telephony/convergence/Unified Communications marketplace. In addition, Krapf serves as editor & lead blogger for the website No Jitter, TechWeb's online community for news and analysis of the enterprise convergence/Unified Communications industry. He is also responsible for electronic content including webcasts and e-newsletters. From 1996 to 2004, Krapf was managing editor of Business Communications Review magazine, and from 2004 to 2007, he was the magazine's editor. BCR was a highly respected journal of the business technology and communications industry. Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas. Panelist - Tim Everitt, Senior Vice President, TelePresence & Video Products & Solutions, Bank of America Tim Everitt is the Program executive for Bank of America’s TelePresence & Video Solutions Group. He has been in this role since April of 2009. He is responsible for the Banks roll out of the TelePresence program which has close to 200 installations to date. Panelist - Pat Gannon, VP, Video Conferencing, McKinsey and Co. Patrick Gannon joined McKinsey & Company in 2002. He is currently the Program Manager and Senior Architect responsible for defining the strategy, technology and product plan, architecture, and implementation methodology for all video technology and services utilized across the Firm. Over the past three years, he has directed the introduction of high-definition video conferencing solutions spanning 100 countries.
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Future of Work Free Programs

All Interop attendees can choose from a full calendar of free programs, Tuesday through Thursday, including the following covering Future of Work:

Wednesday

Thursday

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Wednesday, May 11
2:15 PM – 3:00 PM IT Gets Social - Sponsored by Spiceworks Location: Mandalay Bay L How are the world’s small business IT pros using social networks to get their jobs done? What are the hot buying and deployment trends? IT is going social and it’s transforming how IT pros discover, buy and manage technology. Come hear how “social IT” is powering this transformation. Speaker - Jay Hallberg, Co-Founder & VP Marketing, Spiceworks In 2006, Jay Hallberg co-founded Spiceworks, which has grown into the largest and fastest-growing social business network for IT. With more than 1.3 IT professionals using Spiceworks, it’s transforming how $1 trillion worth of technology products and services is managed, marketed and sold each year in the small and mid-sized business (SMB) market. Jay frequently speaks on social business applications and networks, B2B social marketing, and SMB IT trends at top industry events, including the Web 2.0 Expo & Summit, Interop, Cloud Summit, TechCrunch Roundtable, InformationWeek 500, and GigaOm Structure, among others. His commentary has also appeared in top publications, such as The New York Times, The Wall Street Journal and Investor’s Business Daily. Jay holds an MBA from Harvard and an engineering degree from the University of Illinois.
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Thursday, May 12
10:15 AM – 11:15 AM InformationWeek Analytics - Creating Functional Teams for a Cloudy and Virtualized World Location: Mandalay Bay J As data centers converge, the lines of responsibility for storage, server, application and network teams are blurring. The politics can get messy, but bring these specialists together right and you’ll gain significant benefits by breaking down silos and integrating key roles in ways that allow you to be incredibly flexible and responsive to the business. Our Analytics experts will discuss practical ways to quell turf wars and build truly converged teams. Moderator - Art Wittmann, Vice President/Director, InformationWeek Analytics Art Wittmann currently serves as the director of InformationWeek Analytics, where he oversees both the business and content of InformationWeek's analyst business. Art has over 17 years of experience in high-tech publishing, during which time he has been editor-in-chief of Network Magazine, IT Architect and Network Computing. From 1996 to 1999, Art was editor of Network Computing. He currently writes the Practical Analysis column for InformationWeek. Prior to his work in IT journalism, Art was associate director of the Computer Aided Engineering Center at the University of Wisconsin, Madison. Panelist - Jonathan Feldman, Contributing Editor, Network Computing and InformationWeek Jonathan Feldman serves as director of information technology services for a city in North Carolina. The city has won several technology innovation awards during his tenure, including the International Economic Development Council New Media Award. He has also directed professional services in the private sector, providing security and network infrastructure services to the military, healthcare, financial services and law enforcement markets. Jonathan has worked for 20 years in the fields of IT security, reliability and human resources management, and has written, taught and consulted extensively on these topics, notably as co-author of Maximum Security and author of Teach Yourself Network Troubleshooting. His writing, which readers call “funny and easy to read,” has been translated into many different languages. As an award-winning Network Computing and InformationWeek contributing editor, he has worked with dozens of public- and private-sector organizations to document real business benefits, risks and appropriate governance of new technologies and surrounding practices and procedures. A speaker at regional and national venues, including Interop, PC Expo, CNet Radio, The Institute of Internal Auditors and for the United States Army, Jonathan has been active in the community with organizations such as Infragard and GMIS International. He holds an MS degree from Georgia Tech. Panelist - Michael Biddick, President & CTO, Contributor, Fusion PPT, InformationWeek Analytics Michael Biddick is president and CTO of Fusion PPT and an InformationWeek Analytics contributor. He has worked with hundreds of government and telecommunications service providers in the development of operational management solutions. Most recently he has supported the Department of Homeland Security and the U.S. Department of Defense in the deployment of ITIL-based processes that are utilized to make their organizations more transparent and cost effective. Certified in several ITIL lifecycle service areas, Michael is also able to leverage over a decade of operational tool design and implementation experience with service desks, network management systems and consolidated management portals in making enterprise architecture decisions. Prior to joining Fusion PPT, Michael spent 10 years with Windward IT Solutions and also worked with Booz Allen Hamilton in its Enterprise Network Services group, developing network management solutions for a wide variety of both government and commercial clients. He also served on the academic staff of the University of Wisconsin Law School as the Director of Technology, heading up all aspects of IT management for the organization. Michael earned a Master of Science from Johns Hopkins University and a dual Bachelor’s degree in Political Science and History from the University of Wisconsin-Madison. As a contributing technology editor to InformationWeek and Network Computing, he has authored more than 50 articles, including reports on cloud computing, government IT strategies, SaaS and IT process improvement.
11:30 AM – 12:30 PM InformationWeek Analytics - Making the Consumerization of IT Work for You Location: Mandalay Bay K Whether it’s an iPad, Android phone or Mac laptop, users are bringing their personal devices to work and expecting IT to support them. Except in heavily regulated shops, trying to turn back this tide may well be counterproductive and cost the company money. Our Analytics experts will explain how IT can apply well-defined processes and goals that balance the needs of the business against a happy workforce and thus make consumerization work for you, not against you. Moderator - Andrew Conry-Murray, New Products & Business Editor, InformationWeek/Network Computing Andrew Conry-Murray is business editor at InformationWeek. He writes about information management and compliance issues. Andrew has covered information technology topics including security and network and information management for nine years, with Network Computing and Network Magazine before joining InformationWeek. He is a co-author of The Symantec Guide to Home Internet Security. Panelist - Michael Healey, President, Yeoman Technology Group Mike Healey is the president of Yeoman Technology Group, an engineering and research firm focusing on maximizing technology investments for organizations, and an InformationWeek Analytics contributor. He has more than 23 years experience in technology and software integration. Prior to founding Yeoman, Mike served as the CTO of national network integrator GreenPages. He joined GreenPages as part of the acquisition of TENCorp, where he served as president for 14 years. Prior to founding TENCorp, Mike was an international project manager for Nixdorf Computer and a Notes consultant for Sandpoint Corp. Mike has taught courses at MIT Lowell Institute and Northeastern University and has served on the Educational Board of Advisers for several schools and universities throughout New England. He has a BA in operations management from the University of Massachusetts Amherst and an MBA from Babson College. He is a regular contributor for InformationWeek, focusing on the business challenges related to implementing technology. His work includes analysis of the SaaS market, green IT and operational readiness related to virtualized environments. Panelist - Michael Davis, CEO, Savid Technologies Inc. Michael A. Davis is the CEO of Savid Technologies, a technology and security consulting firm based in Chicago, and an InformationWeek Analytics contributor. Michael is also a contributing author of Hacking Exposed, the No. 1 text on hacker methodology, and the new Hacking Exposed: Malware and Rootkits. He is a senior member of the HoneyNet project, where he is working to develop data and network control mechanisms for Windows-based honeynets. Michael is an active developer in the open source community and has ported many popular network security applications to the Windows platform, including snort, honeyd, dsniff, and ngrep. He has spoken at several conferences around the world, including Defcon, CanSecWest, Toorcon and MISTI, as well as to local groups.
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