Michael Biddick is president and CTO of Fusion PPT and an InformationWeek Analytics contributor. He has worked with hundreds of government and telecommunications service providers in the development of operational management solutions. Most recently he has supported the Department of Homeland Security and the U.S. Department of Defense in the deployment of ITIL-based processes that are utilized to make their organizations more transparent and cost effective. Certified in several ITIL lifecycle service areas, Michael is also able to leverage over a decade of operational tool design and implementation experience with service desks, network management systems and consolidated management portals in making enterprise architecture decisions. Prior to joining Fusion PPT, Michael spent 10 years with Windward IT Solutions and also worked with Booz Allen Hamilton in its Enterprise Network Services group, developing network management solutions for a wide variety of both government and commercial clients. He also served on the academic staff of the University of Wisconsin Law School as the Director of Technology, heading up all aspects of IT management for the organization. Michael earned a Master of Science from Johns Hopkins University and a dual Bachelor’s degree in Political Science and History from the University of Wisconsin-Madison. As a contributing technology editor to InformationWeek and Network Computing, he has authored over 50 articles including reports on cloud computing, government IT strategies, SaaS, and IT process improvement.

Art currently serves at the director of InformationWeek Analytics where he oversees both the business and content of InformationWeek's analyst business. Art has over 17 years of experience in high tech publishing, during which time he has been editor-in-chief of Network Magazine, IT Architect and Networking Computing. From 1996 to 1999, Art was also the editor of Network Computing. He currently writes the Practical Analysis column for InformationWeek. Prior to his work in IT journalism, Art was the associate director of the Computer Aided Engineering Center at the University of Wisconsin, Madison.

Jonathan Feldman works with IT governance, strategy and leadership in North Carolina and is an award-winning contributor to InformationWeek Analytics and Network Computing, writing on open source, business analysis and IT governance. He has provided service assurance and network infrastructure services to the military, healthcare, financial services and law enforcement markets. Jonathan has written, consulted and taught extensively on high-performance IT security and reliability topics, notably as co-author of Maximum Security and author of Teach Yourself Network Troubleshooting. His popular books have been translated into many languages for international audiences. A speaker at many regional and national venues, including financial and healthcare IT seminars, PC Expo, CNet Radio, NetSeminar, The Institute of Internal Auditors and the United States Army, Jonathan also has served the community on governing boards, most recently on the IT Infrastructure Management Association strategic advisory board and the GMIS International advisory council. Write to him at jf@feldman.org.

As president of RISC Networks, a consulting firm specializing in business technology analytics, Jeremy Littlejohn oversees approximately 300 engagements per year and works closely with CIOs and IT managers to optimize the reliability, scalability and performance of their entire IT infrastructures. Jeremy is a Cisco Certified Internetwork Expert (CCIE) with more than 13 years of experience in IT, focusing heavily on unified communications, LAN/WAN and data center technologies. RISC Networks services virtually every type of industry, including pharmaceuticals, healthcare, manufacturing, retail, banking, finance and technology. You can learn more about RISC Networks at www.riscnetworks.com.

Mike Fratto is editor of Network Computing. He covers network infrastructure and network access control and has extensive experience evaluating enterprise remote access, security and network infrastructure products. Mike has been with TechWeb for over 11 years and previously was managing editor/labs for InformationWeek and NWC.com, a senior technology editor with Network Computing, and executive editor for Secure Enterprise. Mike speaks regularly at industry conferences, including Interop, MISTI and the Internet Security Conference, as well as to local groups. He also teaches a network security graduate course at Syracuse University. Prior to joining Network Computing, Mike was an independent consultant.

As president of RISC Networks, a consulting firm specializing in business technology analytics, Jeremy Littlejohn oversees approximately 300 engagements per year and works closely with CIOs and IT managers to optimize the reliability, scalability and performance of their entire IT infrastructures. Jeremy is a Cisco Certified Internetwork Expert (CCIE) with more than 13 years of experience in IT, focusing heavily on unified communications, LAN/WAN and data center technologies. RISC Networks services virtually every type of industry, including pharmaceuticals, healthcare, manufacturing, retail, banking, finance and technology. You can learn more about RISC Networks at www.riscnetworks.com.

Mike Fratto is editor of Network Computing. He covers network infrastructure and network access control and has extensive experience evaluating enterprise remote access, security and network infrastructure products. Mike has been with TechWeb for over 11 years and previously was managing editor/labs for InformationWeek and NWC.com, a senior technology editor with Network Computing, and executive editor for Secure Enterprise. Mike speaks regularly at industry conferences, including Interop, MISTI and the Internet Security Conference, as well as to local groups. He also teaches a network security graduate course at Syracuse University. Prior to joining Network Computing, Mike was an independent consultant.

Mike Healey is the president of Yeoman Technology Group, an engineering and research firm focusing on maximizing technology investments for organizations, and an InformationWeek Analytics contributor. He has more than 23 years experience in technology and software integration. Prior to founding Yeoman, Mike served as the CTO of national network integrator GreenPages. He joined GreenPages as part of the acquisition of TENCorp, where he served as president for 14 years. Prior to founding TENCorp, Mike was an international project manager for Nixdorf Computer and a Notes consultant for Sandpoint Corp. Mike has taught courses at MIT Lowell Institute and Northeastern University and has served on the Educational Board of Advisers for several schools and universities throughout New England. He has a BA in operations management from the University of Massachusetts Amherst and an MBA from Babson College. He is a regular contributor for InformationWeek, focusing on the business challenges related to implementing technology. His work includes analysis of the SaaS market, green IT and operational readiness related to virtualized environments.

Michael A. Davis is the CEO of Savid Technologies, a technology and security consulting firm based in Chicago, and an InformationWeek Analytics contributor. Michael is also a contributing author of Hacking Exposed, the No. 1 text on hacker methodology, and the new Hacking Exposed: Malware and Rootkits. He is a senior member of the HoneyNet project, where he is working to develop data and network control mechanisms for Windows-based honeynets. Michael is an active developer in the open source community and has ported many popular network security applications to the Windows platform, including snort, honeyd, dsniff, and ngrep. He has spoken at several conferences around the world, including Defcon, CanSecWest, Toorcon and MISTI, as well as to local groups.

Grant Moerschel is co-founder of WaveGard, a vendor-neutral technology consulting firm. His 20 years of IT experience encompass a wide range of strategic and tactical business technology functions, including significant experience with security engineering, IT risk and vulnerability assessment, regulatory compliance assessment, wireless and wired network engineering, and wireless technology training. He has consulted for many clients in both the public and private sectors. Grant is the co-author of the McGraw-Hill title, Certified Wireless Security Professional (CWSP) v2 study guide and the Cisco Press title, CCSP Flash Cards and Exam Practice Pack. He has written numerous technical articles for InformationWeek and courseware for (ISC)2, in addition to holding several well-regarded IT industry certifications, such as the CISSP, CCSP and CWNA. He earned his B.S. degree from the University of Delaware.

Grant Moerschel is co-founder of WaveGard, a vendor-neutral technology consulting firm. His 20 years of IT experience encompass a wide range of strategic and tactical business technology functions, including significant experience with security engineering, IT risk and vulnerability assessment, regulatory compliance assessment, wireless and wired network engineering, and wireless technology training. He has consulted for many clients in both the public and private sectors. Grant is the co-author of the McGraw-Hill title, Certified Wireless Security Professional (CWSP) v2 study guide and the Cisco Press title, CCSP Flash Cards and Exam Practice Pack. He has written numerous technical articles for InformationWeek and courseware for (ISC)2, in addition to holding several well-regarded IT industry certifications, such as the CISSP, CCSP and CWNA. He earned his B.S. degree from the University of Delaware.

Michael A. Davis is the CEO of Savid Technologies, a technology and security consulting firm based in Chicago, and an InformationWeek Analytics contributor. Michael is also a contributing author of Hacking Exposed, the No. 1 text on hacker methodology, and the new Hacking Exposed: Malware and Rootkits. He is a senior member of the HoneyNet project, where he is working to develop data and network control mechanisms for Windows-based honeynets. Michael is an active developer in the open source community and has ported many popular network security applications to the Windows platform, including snort, honeyd, dsniff, and ngrep. He has spoken at several conferences around the world, including Defcon, CanSecWest, Toorcon and MISTI, as well as to local groups.

Art currently serves at the director of InformationWeek Analytics where he oversees both the business and content of InformationWeek's analyst business. Art has over 17 years of experience in high tech publishing, during which time he has been editor-in-chief of Network Magazine, IT Architect and Networking Computing. From 1996 to 1999, Art was also the editor of Network Computing. He currently writes the Practical Analysis column for InformationWeek. Prior to his work in IT journalism, Art was the associate director of the Computer Aided Engineering Center at the University of Wisconsin, Madison.

Mike Healey is the president of Yeoman Technology Group, an engineering and research firm focusing on maximizing technology investments for organizations, and an InformationWeek Analytics contributor. He has more than 23 years experience in technology and software integration. Prior to founding Yeoman, Mike served as the CTO of national network integrator GreenPages. He joined GreenPages as part of the acquisition of TENCorp, where he served as president for 14 years. Prior to founding TENCorp, Mike was an international project manager for Nixdorf Computer and a Notes consultant for Sandpoint Corp. Mike has taught courses at MIT Lowell Institute and Northeastern University and has served on the Educational Board of Advisers for several schools and universities throughout New England. He has a BA in operations management from the University of Massachusetts Amherst and an MBA from Babson College. He is a regular contributor for InformationWeek, focusing on the business challenges related to implementing technology. His work includes analysis of the SaaS market, green IT and operational readiness related to virtualized environments.

Jonathan Feldman works with IT governance, strategy and leadership in North Carolina and is an award-winning contributor to InformationWeek Analytics and Network Computing, writing on open source, business analysis and IT governance. He has provided service assurance and network infrastructure services to the military, healthcare, financial services and law enforcement markets. Jonathan has written, consulted and taught extensively on high-performance IT security and reliability topics, notably as co-author of Maximum Security and author of Teach Yourself Network Troubleshooting. His popular books have been translated into many languages for international audiences. A speaker at many regional and national venues, including financial and healthcare IT seminars, PC Expo, CNet Radio, NetSeminar, The Institute of Internal Auditors and the United States Army, Jonathan also has served the community on governing boards, most recently on the IT Infrastructure Management Association strategic advisory board and the GMIS International advisory council. Write to him at jf@feldman.org.