2009 Speaker List

Early industry conversations have focused on external, public cloud infrastructure, often biased to a new breed of applications. However, the reality is that businesses don't have the luxury of throwing away today's applications in favor of new architectures. This session shows a pragmatic approach of turning today's datacenter into an internal cloud. Learn how to bridge internal resources with available external resources, and achieve the full flexibility and benefits of a cloud computing environment that spans internal and external cloud infrastructure, presenting a seamless, managed cloud to the business.

The traditional private branch exchange (PBX) players are struggling to keep up with the large software and networking companies that have encroached on the enterprise market. Meanwhile, these new entrants are battling among themselves for dominance. This session will review the status of the legacy and new competitors, and will handicap their chances for success—with the goal of helping you understand where your investments should go.

Network Access Control takes "defense in depth" all the way to the desktop. With NAC on your network, every connection can be authenticated and controlled, helping to reduce the risk of malware or malicious people taking hold on the network. Because NAC is the hot buzzword right now, the products can be confusing and the vendors contentious. However, NAC represents the most significant change in the way that networks are secured since the invention of the firewall. Network managers are now being given the tools to create a strong link between users, end systems, desktop workstations, laptops, and access to network resources. With components of end-point security, authentication and access control, these emerging NAC architectures and products offer almost endless options. Your job is to select the right components and pieces to match your own requirements.

This full-day seminar will cover the concepts behind NAC, giving you the tools to understand both single-vendor solutions and multi-vendor NAC architectures from Cisco, Microsoft and the Trusted Computing Group. We'll discuss specific issues in deploying NAC in enterprise networks, and cover key strategies you can use to ensure successful NAC planning and deployment. During the day, a panel of leading NAC experts will the debate issues and take your questions.

Course Agenda
NAC Architecture and End Point Security

NAC basics, including an overview of problems NAC is supposed to solve -- compared to the problems it actually solves

In-depth information on NAC's key components of authentication, end-point security, access control, and management

Design and Deployment of NAC Solutions

What it takes to put NAC into a production network

Five main steps of a NAC deployment NAC Product Architectures

An overview of industry-leading NAC solutions, presented in a vendor-neutral way

How Microsoft, Cisco, and other NAC vendors are working together -- and how they are working against each other
NAC Panel

Audience-led Q&A of NAC technical experts on NAC deployment, architecture, and real-world lessons learned. This is not a marketing pitch. This is your chance to ask NAC veterans about how NAC works in the real world.

NAC Enforcement Strategies.

Where should NAC enforcement go in your network, and what are the pros and cons of each NAC enforcement strategy?

Nine Hard Questions about Network Access Control

Hard questions you should be able to answer about your chosen NAC solution, or hard questions you may want to ask your potential NAC vendors

Who Should Attend

Network managers interested in learning about how NAC will affect network architectures, and in building higher security into networks

Security architects interested in pushing security from the perimeter deep into the network with full access control and authentication of end users

Desktop managers looking to enforce security policy compliance and get on top of regulatory issues with tighter controls

What You Will Learn

What NAC is, and the underlying technologies that make it happen

NAC enforcement options, and when to use various options

NAC architecture and solution choice strategies

Implementation issues

Solid strategies for adding NAC, and pitfalls to avoid

Network access control (NAC) has been offered as the "Swiss Army knife" of IT security solutions. It promises to provide authentication, policy enforcement, identity and access management, ongoing security for the life of a connection, seamless usage in any NAC-enabled network, in addition to many other capabilities. If NAC is the answer, then what are the right questions to ask? This session will provide a realistic perspective on what NAC can and cannot provide in regards to information security. Concepts that will be discussed will include an update on vendor interoperability and standards; case studies of successful and not-so-successful implementations; an overview of what NAC truly can and cannot provide; discussion of both network and application requirements; and what the future holds for NAC.

Network access control (NAC) has been offered as the "Swiss Army knife" of IT security solutions. It promises to provide authentication, policy enforcement, identity and access management, ongoing security for the life of a connection, seamless usage in any NAC-enabled network, in addition to many other capabilities. If NAC is the answer, then what are the right questions to ask? This session will provide a realistic perspective on what NAC can and cannot provide in regards to information security. Concepts that will be discussed will include an update on vendor interoperability and standards; case studies of successful and not-so-successful implementations; an overview of what NAC truly can and cannot provide; discussion of both network and application requirements; and what the future holds for NAC.

Enterprises have invested money in disaster recovery (DR) for years, while small and mid-sized companies with limited budgets simply hoped and prayed that nothing disastrous would happen. Today, companies of all sizes are leveraging virtualization to create cost-effective DR implementations. This session discusses why and how so many companies are utilizing virtualization to implement successful disaster recovery plans.

Never before has IT been so close to the center—and success—of organizations. Never before have corporate governance policies and procedures, risk management and regulatory compliance seen the emphasis—or had the impact—that they do today. Mobility can compound the challenges of address this requirements; therefore, solid strategies and tools are essential. Find out what the experts recommend—and what successful companies are doing—in this vital session.

RIM's BlackBerry product family has grown to become the corporate standard in many organizations. Offering a comprehensive line of business and consumer handhelds coupled with the capabilities of the BlackBerry Enterprise Server (BES), the BlackBerry strategy has all that many enterprises need. This session will review the products, architecture, services and developer tools and development strategies of the pervasive platform.

Large enterprises are busy transforming their network towards IP Telephony. Centralization gives the opportunity to decrease cost and accelerate deployment. Unified Communications (UC) holds the promises to augment the communication with new media and new mobility usages. This conference looks at the transition towards communications of the future.

Get a better sense of how cybercriminals think and the various techniques and tricks they use to infiltrate networks. This session discusses the latest information security trends and the masterminds behind today's often complex malware, scareware, data breaches and other targeted attacks. Learn how to better defend your network from these sophisticated and ever-changing attacks through best practices and preventative security technologies.

As recently as a decade ago, the majority of local area networks (LANs) were based on shared media. Today, they are based on switching and are designed for two key parameters: speed and availability. However, there is a growing interest in implementing services, such as security in LAN switches. This session will help IT organizations determine what functionality belongs in each class of LAN switch. To achieve that goal, this session will look at how the functionality that gets deployed in LAN switches that either enables or inhibits IT organizations from being able to easily support enterprise applications, as well as key initiatives such as mobility and unified communications.

Virtualization is great, but the business application is king! Getting your virtual infrastructure to perform optimally is essential to meeting application service levels. This requires performance monitoring and management; capacity management and chargeback; and troubleshooting tools that successfully navigate the complexities of the entire virtual infrastructure including servers, storage and networking. This session introduces some of the ways IT can address application performance and capacity management across the virtual infrastructure.

There are only two reasons to adopt Unified Communications: to save your enterprise money, or to enable new revenue growth. In this session, you'll hear from technologists with experience in accomplishing both of these objectives via Unified Communications technology.

Virtualization is great, but the business application is king! Getting your virtual infrastructure to perform optimally is essential to meeting application service levels. This requires performance monitoring and management; capacity management and chargeback; and troubleshooting tools that successfully navigate the complexities of the entire virtual infrastructure including servers, storage and networking. This session introduces some of the ways IT can address application performance and capacity management across the virtual infrastructure.

This is a session for software developers who need a quick but informative overview of the key application-development alternatives for mobile devices. We'll examine the operating systems and development tools, and help you develop strategies for implementing today's - and tomorrow's - information-intensive enterprise applications. We'll also include a few practical examples and reserve time for your questions on development alternatives.

A couple of years ago, it was common to equate application delivery to network and application optimization. However, ensuring successful application delivery requires that IT organizations do more than just implement optimization techniques. It also involves planning, management and control that extends to a wide range of IT disciplines, not just networks. As a result, most of the application delivery vendors have begun to develop expertise in other areas including security, storage and management. In this session, leading vendors will outline their divergent views on the future of application delivery.

As the world of information technology changes, the skill set required to lead your IT organization continually evolves.

Attend Day One of this intensive two-day CIO Boot Camp to learn firsthand from successful CIOs at billion-dollar-plus organizations. Hear about common mistakes, how to avoid making them and how to apply their lessons to your world.

As the world of information technology changes, the skill set required to lead your IT organization continually evolves.

Attend Day Two of this intensive two-day CIO Boot Camp to learn firsthand from successful CIOs at billion-dollar-plus organizations. Hear about common mistakes, how to avoid making them and how to apply their lessons to your world.

Cloud computing is big news, promising unlimited capacity and pay-as-you-go economics, plus connections to an always-on world. Enterprises are excited about cloud computing but little of it is ready to use yet. Clouds present security risks, and many enterprise applications have to be completely rewritten to run on scalable clouds. Licensing is complicated, and privacy's a concern.

Enterprise Cloud Summit at Interop is the industry's only event focused on how traditional enterprises can adopt cloud computing models. Featuring panels of thought leaders, candid conversations with industry luminaries and hands-on real-world demonstrations that showcase the promise—and risk—of on-demand computing, Cloud Summit is a no-holds-barred reality check to help CIOs and senior IT management better understand enterprise cloud computing.

While on-demand promises pay-as-you-go economics, built-in reliability, and a reduction in operational costs, the reality is that while there's lots to love about clouds, using them means rewriting many legacy applications. And many companies are unlikely to take that step. So how can enterprises embrace cloud platforms for the mission-critical apps they rely on? This panel of cloud software companies look at how to embrace the cloud without rewriting the business.

Video conferencing places significant demands on the enterprise network—both in terms of how the traffic needs to be treated (priority and quality of service) and in the bandwidth needed to support good video. Designing the right network solution to support an enterprise video conferencing deployment is critical to getting early positive feedback on using a video capability which will affect its uptake as a business tool. This session will look at the technical details of designing, testing and managing an enterprise network to support high-quality video conferencing and telepresence communications.

Traditional video conferencing vendors, as well as a set of recent market entries are pushing a wide variety of video conferencing solutions—all the way from high-end Telepresence suites to software solutions running on the PC desktop. Which technologies will provide the right communications solution for your enterprise's needs? This session will propose a decision tree for sorting through the vendor offerings and hype, while focusing on the right size, right bandwidth and right features to meet your visual communications needs.

Vendor hype and product placement have given Telepresence unprecedented visibility in the boardroom, but the IT team and the blogosphere think HD Video Conferencing can provide the same experience at a dramatically lower cost. In this session, we will quiz a panel of vendors on the differences between HD Video Conferencing and Telepresence. Later, we will attempt to determine when each solution should be considered and why.

Desktop video conferencing has traditionally consumed the PC—by using up screen real estate and providing poor images. Has this technology evolved into a useful tool? What are the enterprise applications when desktop video can provide productivity enhancements? Or do better customer interactions justify its deployment? In this session, we will quiz desktop video vendors to see if we can rationalize deploying yet another complex application on the desktop.

For nearly half a century, IT has been in charge of capacity -- adding machines when apps get slow, and planning IT resources according to demand. But in many clouds, capacity is elastic. That means no more capacity planning, and a radical change in the way IT thinks about operations. This session looks at the capacity equation and what clouds change about the way we run applications.

As data centers and enterprise networks continue to deploy advanced applications such as virtualization, cloud computing and SAN/LAN convergence, it becomes necessary to look at upgrading the existing infrastructure to 10G Ethernet. This panel of industry experts will present an overview of the technologies available and the deployment challenges in rolling out 10G Ethernet networks. Gain the latest information about these technologies and decision criteria to guide deployments. Topics include: virtualization, cloud networking, protocols (iSCSI, FCoE, PCIe 3.0), media choices, and SAN/LAN convergence.

Cloud computing is big news, promising unlimited capacity and pay-as-you-go economics, plus connections to an always-on world. Enterprises are excited about cloud computing but little of it is ready to use yet. Clouds present security risks, and many enterprise applications have to be completely rewritten to run on scalable clouds. Licensing is complicated, and privacy's a concern.

Enterprise Cloud Summit at Interop is the industry's only event focused on how traditional enterprises can adopt cloud computing models. Featuring panels of thought leaders, candid conversations with industry luminaries and hands-on real-world demonstrations that showcase the promise—and risk—of on-demand computing, Cloud Summit is a no-holds-barred reality check to help CIOs and senior IT management better understand enterprise cloud computing.

In the past couple of years, service-oriented architecture (SOA) and web services have been overhyped. Currently, Web 2.0 is beginning to suffer the same fate. Because of the hype, it is easy to dismiss these application development architectures as irrelevant. Both of these architectures are only in the early stages of influencing how applications are developed and applications build using either architecture are likely to run poorly and be difficult to manage. The panelists at this session will detail the management and performance issues associated with SOA and Web 2.0, and give their insight into what you can do to avoid them

For nearly half a century, IT has been in charge of capacity -- adding machines when apps get slow, and planning IT resources according to demand. But in many clouds, capacity is elastic. That means no more capacity planning, and a radical change in the way IT thinks about operations. This session looks at the capacity equation and what clouds change about the way we run applications.

There is a great deal of activity in the market around virtual infrastructure management, from both virtualization vendors and point-product vendors. When building a long-term virtualization management strategy, it is helpful to have a sense of the long-term directions of these key virtualization and management players. This session discusses what to expect on the virtual management front going forward. Come hear where the market leaders are going with virtualization management—from the desktop to the cloud.

There is a lot of buzz—and uncertainty—around the next-generation data center. What will it look like? When will it arrive? Will it even exist? Data center managers should take matters into their own hands by forecasting their future requirements for growth, reliability, flexibility and resiliency. Empowered with this information, data center managers can then make the next generation data center conform to their needs, as opposed to the other way around. This session will identify best practices to accurately forecast future data center requirements that data center managers should employ to effectively plan for the next-generation data center.

Adoption of Unified Communications is on the rise, with the promise of more integration between users, business applications and the communication systems that support them. But IT and business managers have also had their eye on Enterprise 2.0 applications that some would argue are trying to achieve the same objectives. Are the UC and E2 agendas coming together or are they destined to duke it out for their share of the social enterprise?

We used to call them "microbrowsers"—but no more. The Web functionality built into (or available on) today's handhelds is nothing short of astonishing, with many equaling the desktop experience. In fact, today's microbrowsers can serve as the basis for enterprise applications just as they do in the office. Join us as we compare the capabilities of key players in this increasingly-critical element of mobile computing.

Before x86 virtualization, network switches provided a secure perimeter to the data center. When IT organizations implement virtualization, some switches move from physical perimeter devices to virtual switches inside a physical server. This shift is an example of the new paradigm of security within a virtual infrastructure. In addition, virtualization introduces new attack surfaces and a swath of new risks. As we embrace virtualization, we must strategically approach security from the start.

It is prudent to secure all infrastructures, virtual ones included. But how does the addition of a virtualization software layer affect securing the entire infrastructure from the application through the hardware? This session will explore the issues around securing a virtual infrastructure and highlight some of the tools available to assist with securing the entire environment.

Cloud computing is big news, promising unlimited capacity and pay-as-you-go economics, plus connections to an always-on world. Enterprises are excited about cloud computing but little of it is ready to use yet. Clouds present security risks, and many enterprise applications have to be completely rewritten to run on scalable clouds. Licensing is complicated, and privacy's a concern.

Enterprise Cloud Summit at Interop is the industry's only event focused on how traditional enterprises can adopt cloud computing models. Featuring panels of thought leaders, candid conversations with industry luminaries and hands-on real-world demonstrations that showcase the promise—and risk—of on-demand computing, Cloud Summit is a no-holds-barred reality check to help CIOs and senior IT management better understand enterprise cloud computing.

The iPhone is arguably the most exciting and ultimately influential wireless handset ever developed, and is already spawning a broad range of imitators. Originally targeted at consumers, the iPhone itself is now being directly marketed to the enterprise, and has already found a home with many business users. This session will explore the enterprise-specific features of the iPhone, as well as what's involved in both using the device and integrating it to enterprise IT solutions.

As the world of information technology changes, the skill set required to lead your IT organization continually evolves.

Attend Day One of this intensive two-day CIO Boot Camp to learn firsthand from successful CIOs at billion-dollar-plus organizations. Hear about common mistakes, how to avoid making them and how to apply their lessons to your world.

As the world of information technology changes, the skill set required to lead your IT organization continually evolves.

Attend Day Two of this intensive two-day CIO Boot Camp to learn firsthand from successful CIOs at billion-dollar-plus organizations. Hear about common mistakes, how to avoid making them and how to apply their lessons to your world.

In this session we will explore the evolution of governance, risk and compliance (GRC) management and discuss how it is being shaped by key stakeholders including consultants, regulators and end-users. We will discuss various approaches to GRC and highlight the strengths and weaknesses of each approach to cut through the hype and identify areas where true value can be derived today. Attendees will also learn tips and tricks to help streamline risk, compliance and audit processes.

Just as wireless is a broad set of technologies, each with its own mission and capabilities—any complete enterprise mobility strategy will include a potentially broad combination of wireless networks, mobile devices, software and applications, and management strategies and tools. Determining the optimal mix in any given case, however, can be daunting. This session will present the options, and explore potential solutions by way of examples and case studies of what works—and what doesn't.

One of the most continually challenging aspects of network operations is the timely recognition and troubleshooting of application performance issues. While automated recognition and recovery sounds feasible in theory, it is difficult to deliver due to the constantly changing nature of the managed environment. This session will focus on the state-of-the art technologies and practices for automating the identification and analysis of application performance issues using data from multiple viewpoints - from the remote site to the data center, and from the network layer to the application layer.

Tough economic times demand that businesses discover innovative ways to squeeze more out of existing strategic and operational assets. In the case of existing data centers, we know that most are built and operated with grossly oversized power and cooling infrastructure. Such a bloated infrastructure results in costly underutilized and stranded capacity. This presentation introduces a set of tools for identifying the magnitude of the underutilization problem and then offers a novel approach for safely maximizing existing power and cooling potential without threatening system reliability. Examples are presented to illustrate how operational cost savings of up to 20% may be possible.

The introduction of high density servers (fixed heat sources) and virtualization (dynamic high density which causes roving heat sources) have complicated the science of data center infrastructure management. Fortunately, automated management tools exist which allow the data center professional to regain control. New physical infrastructure management systems go way beyond capacity and change management and now interface cleanly with both IT management and building management systems. This new integration now offers an advanced platform for reliability and for a true data center operating expense.

To date, technology analysts have quite properly focused on the social and business aspects of Enterprise 2.0 technologies. And yet, Enterprise 2.0 tools (including collaboration suites, pure-play blog / wiki / social-networking products, and revamped portal products from major vendors) differ quite substantially in maturity, approach, and support. This session will share customer research from noted evaluation firm CMS Watch on leading Enterprise 2.0 technologies, and provide a framework for customers to evaluate the marketplace based on their own needs.

Adoption of Unified Communications is on the rise, with the promise of more integration between users, business applications and the communication systems that support them. But IT and business managers have also had their eye on Enterprise 2.0 applications that some would argue are trying to achieve the same objectives. Are the UC and E2 agendas coming together or are they destined to duke it out for their share of the social enterprise?

Morning Session
8:30 AM -11:45 AM
Accessing Enterprise Information via Portals and Search Technology

With immense document volumes coursing through organizations, traditional data access approaches cannot cope. This leaves critical business knowledge untapped, unmanaged, and idle. Hence the rise of Enterprise Portal and Enterprise Search technologies. However, most customers of these tools fail to realize the full potential of the technologies.
This workshop offers a fast-paced primer on Enterprise Portal and Enterprise Search technologies. We will look at how to manage and exploit maximum value from better access to "unstructured content," including how to marry this information with your current "structured data" activities. The workshop will remain strictly vendor neutral and will aim to give real-world examples and methods, suitable for both technical and more business-oriented attendees alike.
Course Outline * Introduction to Enterprise Portals * Portal Architectures and Features * Portal Marketplace and Implementation Pitfalls * Introduction to Enterprise Search * Technology, Features, and Tuning * Search & Information Access Marketplace and Implementation Pitfalls

Afternoon Session
1:15 PM -4:30 PM
Evaluating SharePoint in the Enterprise

This intensive workshop offers a critical evaluation, detailing SharePoint's strengths and weaknesses culled from customer experiences and hands-on testing. Through presentations and discussion, the workshop helps you figure out how, where, when, and why to use SharePoint and reviews how well SharePoint "fits" into different types and sizes of enterprises with different business objectives.
Course Outline * What is SharePoint 2007 -- what is it not * Introduction to SharePoint Architectures * Evaluating SharePoint's core "Six Pillars" * Assessing SharePoint as an application development platform

Just as wireless is a broad set of technologies, each with its own mission and capabilities—any complete enterprise mobility strategy will include a potentially broad combination of wireless networks, mobile devices, software and applications, and management strategies and tools. Determining the optimal mix in any given case, however, can be daunting. This session will present the options, and explore potential solutions by way of examples and case studies of what works—and what doesn't.

Video conferencing places significant demands on the enterprise network—both in terms of how the traffic needs to be treated (priority and quality of service) and in the bandwidth needed to support good video. Designing the right network solution to support an enterprise video conferencing deployment is critical to getting early positive feedback on using a video capability which will affect its uptake as a business tool. This session will look at the technical details of designing, testing and managing an enterprise network to support high-quality video conferencing and telepresence communications.

Never before has IT been so close to the center—and success—of organizations. Never before have corporate governance policies and procedures, risk management and regulatory compliance seen the emphasis—or had the impact—that they do today. Mobility can compound the challenges of address this requirements; therefore, solid strategies and tools are essential. Find out what the experts recommend—and what successful companies are doing—in this vital session.

Thick client? Thin client? Custom or off-the-shelf applications? Backup? Managing integrity, connectivity and security? These are only a few of the key questions we'll explore in this session. Given the variable connectivity inherent in wireless an ever-present challenge, the debate over how best to provision application services to a broad variety of mobile platforms is certain to be intense—and informative.

Cloud computing is big news, promising unlimited capacity and pay-as-you-go economics, plus connections to an always-on world. Enterprises are excited about cloud computing but little of it is ready to use yet. Clouds present security risks, and many enterprise applications have to be completely rewritten to run on scalable clouds. Licensing is complicated, and privacy's a concern.

Enterprise Cloud Summit at Interop is the industry's only event focused on how traditional enterprises can adopt cloud computing models. Featuring panels of thought leaders, candid conversations with industry luminaries and hands-on real-world demonstrations that showcase the promise—and risk—of on-demand computing, Cloud Summit is a no-holds-barred reality check to help CIOs and senior IT management better understand enterprise cloud computing.

Before x86 virtualization, network switches provided a secure perimeter to the data center. When IT organizations implement virtualization, some switches move from physical perimeter devices to virtual switches inside a physical server. This shift is an example of the new paradigm of security within a virtual infrastructure. In addition, virtualization introduces new attack surfaces and a swath of new risks. As we embrace virtualization, we must strategically approach security from the start.

It is prudent to secure all infrastructures, virtual ones included. But how does the addition of a virtualization software layer affect securing the entire infrastructure from the application through the hardware? This session will explore the issues around securing a virtual infrastructure and highlight some of the tools available to assist with securing the entire environment.

When discussing virtual desktops, most people think of virtual desktop infrastructures (VDI) based on server virtualization technologies. However, there are a number of methods for delivering, provisioning and managing virtual desktops. This session will examine a range of technologies that can be used to deploy and manage virtual desktops, and how to match these technologies with user requirements.

The threat landscape continues to challenge security technologies. With malicious malware on the rise, but budgets and resources decreasing, SaaS is the evolution of email and web security. Security as a Service is easier to manage, more effective and more affordable than its software and hardware predecessors. Learn why in this interactive session.

Video conferencing places significant demands on the enterprise network—both in terms of how the traffic needs to be treated (priority and quality of service) and in the bandwidth needed to support good video. Designing the right network solution to support an enterprise video conferencing deployment is critical to getting early positive feedback on using a video capability which will affect its uptake as a business tool. This session will look at the technical details of designing, testing and managing an enterprise network to support high-quality video conferencing and telepresence communications.

Thick client? Thin client? Custom or off-the-shelf applications? Backup? Managing integrity, connectivity and security? These are only a few of the key questions we'll explore in this session. Given the variable connectivity inherent in wireless an ever-present challenge, the debate over how best to provision application services to a broad variety of mobile platforms is certain to be intense—and informative.

There's a new term in the SaaS dictionary: Software plus Service. Companies like Microsoft want to leverage their desktop dominance to marry the convenience of desktops with the ubiquity of on-demand services. Run-anywhere applications like Adobe AIR, as well as remote desktop technology, may mean your next SaaS application is a software/service hybrid. This panel of vendors discusses why Software plus Service is getting a closer look.

Compared to the cost of moving data, nearly everything in computing is free. This has important consequences for cloud architectures, and limits the way companies can take advantage of features like "cloudbursting." This session explains the impact of the data rule and how it limits enterprise use of on-demand applications.

As recently as a decade ago, the majority of local area networks (LANs) were based on shared media. Today, they are based on switching and are designed for two key parameters: speed and availability. However, there is a growing interest in implementing services, such as security in LAN switches. This session will help IT organizations determine what functionality belongs in each class of LAN switch. To achieve that goal, this session will look at how the functionality that gets deployed in LAN switches that either enables or inhibits IT organizations from being able to easily support enterprise applications, as well as key initiatives such as mobility and unified communications.

Data center managers be warned—the business's insatiable demand for IT services, coupled with out-of-space and power concerns, rising energy prices and increased outsourcing, will require skills beyond technical versatility. Forecasting, project management and vendor management will all become necessary skills for future data center managers. To better manage their own career and develop up-and-coming staff, this session will discuss the evolving role of the data center manager, drivers for change, as well identify key skill sets necessary for success into the future.

Cloud computing is big news, promising unlimited capacity and pay-as-you-go economics, plus connections to an always-on world. Enterprises are excited about cloud computing but little of it is ready to use yet. Clouds present security risks, and many enterprise applications have to be completely rewritten to run on scalable clouds. Licensing is complicated, and privacy's a concern.

Enterprise Cloud Summit at Interop is the industry's only event focused on how traditional enterprises can adopt cloud computing models. Featuring panels of thought leaders, candid conversations with industry luminaries and hands-on real-world demonstrations that showcase the promise—and risk—of on-demand computing, Cloud Summit is a no-holds-barred reality check to help CIOs and senior IT management better understand enterprise cloud computing.

Choice of Morning and Afternoon Workshops
Mobile Application Deployment Strategies
Infrastructure Planning and Security for Wireless LANs
Fundamentals of Mobile Broadband: Technologies, Systems, Devices
Voice over Wireless LAN and Fixed Mobile Convergence

Morning Sessions
8:30 AM -11:45 AM
Session A:
Mobile Application Deployment Strategies
Instructor: Nathan Clevenger

Now that everyone in your company has mobile access to their email, how can that investment be taken to the next level by enabling new capabilities and extending additional functionality to their mobile devices? From sales force automation and mobile business intelligence to knowledge management and workflow automation, what are the mobile applications that could increase workforce productivity and efficiencies within your organization? This workshop will give you the information and tools you need to develop a strategy for mobility that can provide tangible and often dramatic benefits for your business.

Session B:
Infrastructure Planning and Security for Wireless LANs
Instructor: Michael Finneran

Enterprise wireless LANs (WLANs) are in the midst of a major upgrade as networks of stand alone access points are being replaced with centrally controlled wireless LAN switching systems. While virtually all large-scale deployments are being built on centrally-controlled WLAN switching systems, users must now choose among centralized, distributed, and collaborative architectures. That WLAN infrastructure will also need to address the new higher-capacity 802.11n radio link, which introduces a number of complications regarding network design, testing, spectrum planning, and access point powering.
This workshop is designed to bring you up to speed on the major developments in WLANs. While it features a brief overview of WLAN technologies, the program assumes a fundamental understanding of the basic concepts and addresses the developing areas in WLAN technology.

Afternoon Sessions
1:15 PM -4:30 PM
Session A:
Fundamentals of Mobile Broadband: Technologies, Systems, Devices
Instructor: Craig Mathias

It is now very clear that mobile computing and wireless networking are becoming the default vehicles for professionals needing access to enterprise IT resources. This workshop will cover all major and emerging broadband wireless technologies and systems, including advances in the IEEE 802.11 wireless-LAN standard and both today's 3G and tomorrow's 4G wide-area wireless services.

Session B:
Voice over Wireless LAN and Fixed Mobile Convergence
Instructor: Michael Finneran

Research indicates that over 70% of large enterprise organizations either use voice over WLAN technology or plan to add it within the next 12 months. Up until now, WLAN voice has been deployed on a small scale in a few industry vertical markets like health care, retail, and materials handling. That capability is now being extended to the general office population where it can be used to reduce cellular costs, increase productivity, and improve accessibility for key personnel. However, to deliver enterprise quality voice service, the WLAN must support the required handoff, quality of service, and battery conservation features along with providing the necessary capacity and management capabilities. This workshop is designed to bring you up to speed on the latest developments in WLAN voice, provide the background you will need to assess you current infrastructure, and understand the various options for implementing fixed mobile convergence and mobile unified communications.

The iPhone is arguably the most exciting and ultimately influential wireless handset ever developed, and is already spawning a broad range of imitators. Originally targeted at consumers, the iPhone itself is now being directly marketed to the enterprise, and has already found a home with many business users. This session will explore the enterprise-specific features of the iPhone, as well as what's involved in both using the device and integrating it to enterprise IT solutions.

Thick client? Thin client? Custom or off-the-shelf applications? Backup? Managing integrity, connectivity and security? These are only a few of the key questions we'll explore in this session. Given the variable connectivity inherent in wireless an ever-present challenge, the debate over how best to provision application services to a broad variety of mobile platforms is certain to be intense—and informative.

What is the first thing that happens when you roll out a new application to a group of desktops? The phone rings off the hook with users complaining that a previous application is no longer working. Are help desk calls about application conflicts getting you down? With recent reductions in support staff and budget, do you need a better way to handle user problems and avoid costly "deskside visits?" Come hear how application virtualization and streaming technologies address inter-application conflicts, greatly reducing help desk calls and onsite support visits and improving operational efficiencies.

Hosted virtual desktops have proven to reduce TCO and improve security. But how do you serve mobile/offline users? In this session, we will discuss how hosted and local virtualization technologies complement each other and how various industry players are working together to offer a compelling virtual desktop solution.

When discussing virtual desktops, most people think of virtual desktop infrastructures (VDI) based on server virtualization technologies. However, there are a number of methods for delivering, provisioning and managing virtual desktops. This session will examine a range of technologies that can be used to deploy and manage virtual desktops, and how to match these technologies with user requirements.

Cloud computing is big news, promising unlimited capacity and pay-as-you-go economics, plus connections to an always-on world. Enterprises are excited about cloud computing but little of it is ready to use yet. Clouds present security risks, and many enterprise applications have to be completely rewritten to run on scalable clouds. Licensing is complicated, and privacy's a concern.

Enterprise Cloud Summit at Interop is the industry's only event focused on how traditional enterprises can adopt cloud computing models. Featuring panels of thought leaders, candid conversations with industry luminaries and hands-on real-world demonstrations that showcase the promise—and risk—of on-demand computing, Cloud Summit is a no-holds-barred reality check to help CIOs and senior IT management better understand enterprise cloud computing.

Hosted applications vary from the specific to the adaptable. At one end of the spectrum are websites with one purpose; at the other, open platforms that let you build your own applications. Navigating the landscape of on-demand applications can be a challenge -- should you choose one comprehensive application suite, or best-of-breed portals? Do you need off-the-shelf functionality, or limitless flexibility? This session presents a taxonomy of on-demand applications so you can choose what works for your business.

Cloud computing is big news, promising unlimited capacity and pay-as-you-go economics, plus connections to an always-on world. Enterprises are excited about cloud computing but little of it is ready to use yet. Clouds present security risks, and many enterprise applications have to be completely rewritten to run on scalable clouds. Licensing is complicated, and privacy's a concern.

Enterprise Cloud Summit at Interop is the industry's only event focused on how traditional enterprises can adopt cloud computing models. Featuring panels of thought leaders, candid conversations with industry luminaries and hands-on real-world demonstrations that showcase the promise—and risk—of on-demand computing, Cloud Summit is a no-holds-barred reality check to help CIOs and senior IT management better understand enterprise cloud computing.

A couple of years ago, it was common to equate application delivery to network and application optimization. However, ensuring successful application delivery requires that IT organizations do more than just implement optimization techniques. It also involves planning, management and control that extends to a wide range of IT disciplines, not just networks. As a result, most of the application delivery vendors have begun to develop expertise in other areas including security, storage and management. In this session, leading vendors will outline their divergent views on the future of application delivery.

We're getting more reports of vulnerabilities being found in IP telephony products, but are any of these being exploited yet? What parts of an IP telephony system are most likely to be targeted, and how likely is it that attackers will succeed in damaging your system? This session will focus on the state of the art in voice over internet protocol (VoIP)/IP telephony/Unified Communications security.

As the world of information technology changes, the skill set required to lead your IT organization continually evolves.

Attend Day One of this intensive two-day CIO Boot Camp to learn firsthand from successful CIOs at billion-dollar-plus organizations. Hear about common mistakes, how to avoid making them and how to apply their lessons to your world.

As the world of information technology changes, the skill set required to lead your IT organization continually evolves.

Attend Day Two of this intensive two-day CIO Boot Camp to learn firsthand from successful CIOs at billion-dollar-plus organizations. Hear about common mistakes, how to avoid making them and how to apply their lessons to your world.

Organizations today would never consider conducting business without the protection of network firewalls. The problem is that the "threatscape" has changed and it's the Wild West for nefarious individuals armed with as little as a Web browser. Application-layer attacks such as circumventing authentication mechanisms, identity impersonation, code injection, and logic flaws, as well as various database vulnerabilities are pervasive. Simply put, network security solutions aren't designed to address these data-centric issues.During this presentation three areas will be covered:
1. Making a business case for data-centric security solutions
2. Exploring key technologies: ? Data Discovery Solutions ? Application and Database Vulnerability Scanners ? Web Application Firewalls (WAF) ? Database Firewalls ? Database Activity Monitoring (DAM) Solutions
3. Demonstrating through multiple use cases how these technologies, especially when working in concert, can improve an organization's overall security posture beyond that of traditional network security solutions.

The changing perimeter of the network has spurred on significant improvements in firewall rules. However, the firewall rule set remains unable to solve problems that plague the administrator. This talk will discuss how to make the network defense system more aware of these "administrator headaches" and more able to alleviate them.

Virtualization is great, but the business application is king! Getting your virtual infrastructure to perform optimally is essential to meeting application service levels. This requires performance monitoring and management; capacity management and chargeback; and troubleshooting tools that successfully navigate the complexities of the entire virtual infrastructure including servers, storage and networking. This session introduces some of the ways IT can address application performance and capacity management across the virtual infrastructure.

Server virtualization is hot! Whether your executives think green or simply want to save some green, everyone is deploying virtualizationm - the benefits are undeniable. As we embrace virtualization, we must strategically approach security and compliance from the start. Virtualization introduces new attack surfaces and a swath of new availability risks. This brave new world also impacts how we approach compliance, governance and risk management. Corman will explore best practices and real world successes in assuring virtualization benefits.

In the past couple of years, service-oriented architecture (SOA) and web services have been overhyped. Currently, Web 2.0 is beginning to suffer the same fate. Because of the hype, it is easy to dismiss these application development architectures as irrelevant. Both of these architectures are only in the early stages of influencing how applications are developed and applications build using either architecture are likely to run poorly and be difficult to manage. The panelists at this session will detail the management and performance issues associated with SOA and Web 2.0, and give their insight into what you can do to avoid them

Cloud computing is big news, promising unlimited capacity and pay-as-you-go economics, plus connections to an always-on world. Enterprises are excited about cloud computing but little of it is ready to use yet. Clouds present security risks, and many enterprise applications have to be completely rewritten to run on scalable clouds. Licensing is complicated, and privacy's a concern.

Enterprise Cloud Summit at Interop is the industry's only event focused on how traditional enterprises can adopt cloud computing models. Featuring panels of thought leaders, candid conversations with industry luminaries and hands-on real-world demonstrations that showcase the promise—and risk—of on-demand computing, Cloud Summit is a no-holds-barred reality check to help CIOs and senior IT management better understand enterprise cloud computing.

Cloud computing is big news, promising unlimited capacity and pay-as-you-go economics, plus connections to an always-on world. Enterprises are excited about cloud computing but little of it is ready to use yet. Clouds present security risks, and many enterprise applications have to be completely rewritten to run on scalable clouds. Licensing is complicated, and privacy's a concern.

Enterprise Cloud Summit at Interop is the industry's only event focused on how traditional enterprises can adopt cloud computing models. Featuring panels of thought leaders, candid conversations with industry luminaries and hands-on real-world demonstrations that showcase the promise—and risk—of on-demand computing, Cloud Summit is a no-holds-barred reality check to help CIOs and senior IT management better understand enterprise cloud computing.

Contrary to popular belief -- and the advice of many analysts -- clouds aren't important because of cost. In fact, for many companies they may be more expensive than in-house operations. But their value is tremendous: Clouds offer the ability to connect into global services, social networks, and value-added software quickly and easily. This session looks at why, ultimately, it will be network effects rather than cost savings that make us adopt on-demand services and ubiquitous computing.

Hear about the future of technology from visionary leaders.

Organizations are challenged with governance, risk and compliance (GRC) hurdles that require a new strategy. Beyond Sarbanes-Oxley, organizations are weary of increased regulatory actions, corporate litigation, demands of corporate social responsibility, as well as stakeholder pressure. Ensuring compliance is a daunting task. In today's fiercely competitive and risky business climate, Fortune 1000 companies can no longer tackle GRC challenges as single entities. A sustainable GRC architecture facilitates the mega-processes of enterprise governance, risk and compliance. Attendees will be empowered to manage the lifecycle of corporate and IT policies; consolidate business intelligence across divisions; and achieve effective governance throughout the organization.

The vast majority of workers currently reside in branch offices and access applications over relatively low-speed and high-latency WAN. This use of the WAN causes many applications to perform badly. To mitigate the impact of the WAN on application performance, many vendors have developed a solution referred to as a WAN Optimization Controller (WOC). In this PowerPoint-free session, leading WOC vendors will be asked questions to identify the similarities and differences between their products.

According to industry pundits, there is a need for a next generation of routing. The pundits state that business initiatives are driving the need for much higher levels of performance, security and availability. They also claim that routers must become more energy efficient and provide functionality, such as multicast and deep packet inspection. In this session, leading routing vendors will be asked to identify which business initiatives are driving the need for enhanced routing functionality and to explain exactly how routers provide that functionality.

Hear about the future of technology from visionary leaders.

With a familial resemblance to the Windows OS, Windows Mobile has evolved to a position of prominence in the mobile platform space. Its device management and security capabilities and implementation on a broad range of devices has put Windows Mobile on virtually every short list of mobility choices for the enterprise. This session provides an overview of Windows Mobile infrastructure including its security and device management strengths required by an enterprise.

Never before has IT been so close to the center—and success—of organizations. Never before have corporate governance policies and procedures, risk management and regulatory compliance seen the emphasis—or had the impact—that they do today. Mobility can compound the challenges of address this requirements; therefore, solid strategies and tools are essential. Find out what the experts recommend—and what successful companies are doing—in this vital session.

While many turn to virtualization as a cost-saving solution, the increase in the number of processes to manage virtualization may result in additional and higher costs. This session will explain how automating processes around virtualization helps reduce management costs and increase productivity, while enforcing compliant best practices aimed at improving performance and availability of all critical business applications. Finally, the session will describe how automation of virtual management tasks such as provisioning, configuration, monitoring and maintenance can ensure that consistency and standardization are extended to virtual servers alongside physical machines.

Fraud-related trends will be covered, as well as ways to address those trends including: real-time and forensic analysis, pattern investigation and advanced correlation. Advanced use cases will be explored illustrating perspectives ranging from the nefarious fraudster to the security analyst. Each fraud concept will be juxtaposed against how security information and event management (SIEM) solutions can be leveraged to detect and mitigate the fraud.

Becoming "greener" is not only good for the environment but also for your business, enabling you to decrease operational costs and positively impact the bottom line. This session will introduce the Cisco Networked Sustainability Framework, and discuss how this holistic approach improves business processes and effectiveness through energy savings, operational efficiency and collaboration. Additionally, we will feature Cisco EnergyWise, a new company-wide power management architecture that measures, regulates and reports power usage of potentially any powered device, optimizing your operations.

Learn how SIEM and real-time, in memory, analytics combine to capture, correlate and respond to network attacks and insider abuse. See automated responses to network attacks, policy violations, inappropriate web browsing and USB device usage. Hear how mid-sized enterprises use SIEM to meet regulatory compliance initiatives and gain network control.

SaaS makes it easy to turn up a new application, often for little or no money up front. That ease of deployment is also a curse: It's not uncommon for companies to have dozens of SaaS relationships. The management overhead can quickly undermine any cost savings or operational advantages that SaaS offers. This panel will look at how to rein in out-of-control SaaS deployments.

Virtualization and blade servers address many challenges that IT organizations face today, but they also introduced additional access tools to add to server management complexities. This session highlights best-practices to manage a heterogeneous server environment by consolidating all elements of the infrastructure — physical servers (blade and rack servers), virtual servers, networking equipment and power management — in a single, audited solution that helps administrators know more and manage smarter.

There's a new term in the SaaS dictionary: Software plus Service. Companies like Microsoft want to leverage their desktop dominance to marry the convenience of desktops with the ubiquity of on-demand services. Run-anywhere applications like Adobe AIR, as well as remote desktop technology, may mean your next SaaS application is a software/service hybrid. This panel of vendors discusses why Software plus Service is getting a closer look.

What's new in Wireless LAN management? Learn about the latest capabilities and best practices for centralizing control, maximizing effectiveness, and minimizing cost in managing single or multi-vendor Wireless LANs. See a demonstration of the market-leading Airwave Management Platform.

What is the first thing that happens when you roll out a new application to a group of desktops? The phone rings off the hook with users complaining that a previous application is no longer working. Are help desk calls about application conflicts getting you down? With recent reductions in support staff and budget, do you need a better way to handle user problems and avoid costly "deskside visits?" Come hear how application virtualization and streaming technologies address inter-application conflicts, greatly reducing help desk calls and onsite support visits and improving operational efficiencies.

In a climate of doing more with less, Virtualization is an important way to optimize key assets. But existing data center architectures are not designed to scale virtualized architectures. Today's servers are becoming memory bound; managing policy and security at a virtual, rather than physical level is becoming a key requirement. This session outlines innovations the Unified Computing System provides to address challenges in scaling virtualized environments. We will describe our unique memory architecture that is cost effective and scalable, key features that allow security and policy at a virtual instance level and features which improve processor performance allowing you to deploy more VMs per server.

Desktop video conferencing has traditionally consumed the PC—by using up screen real estate and providing poor images. Has this technology evolved into a useful tool? What are the enterprise applications when desktop video can provide productivity enhancements? Or do better customer interactions justify its deployment? In this session, we will quiz desktop video vendors to see if we can rationalize deploying yet another complex application on the desktop.

Cloud computing is big news, promising unlimited capacity and pay-as-you-go economics, plus connections to an always-on world. Enterprises are excited about cloud computing but little of it is ready to use yet. Clouds present security risks, and many enterprise applications have to be completely rewritten to run on scalable clouds. Licensing is complicated, and privacy's a concern.

Enterprise Cloud Summit at Interop is the industry's only event focused on how traditional enterprises can adopt cloud computing models. Featuring panels of thought leaders, candid conversations with industry luminaries and hands-on real-world demonstrations that showcase the promise—and risk—of on-demand computing, Cloud Summit is a no-holds-barred reality check to help CIOs and senior IT management better understand enterprise cloud computing.

The traditional private branch exchange (PBX) players are struggling to keep up with the large software and networking companies that have encroached on the enterprise market. Meanwhile, these new entrants are battling among themselves for dominance. This session will review the status of the legacy and new competitors, and will handicap their chances for success—with the goal of helping you understand where your investments should go.

Virtualization is not new. However, what is new and evolving is the great interest in deploying server, storage and desktop virtualization. While each of these forms of virtualization can provide significant business value, each have the potential to significantly complicate the task of ensuring acceptable application performance. In this session, vendors from different areas of IT will identify network technologies, designs and best practices that enable IT organizations to enjoy the benefits of virtualization without enduring the potential pitfalls.

The business demands reliable, flexible and resilient IT services. Data center managers rely on a combination of technologies - from blade servers, thermal modeling and intelligent protocol data units (PDU), to data center monitoring, automation and capacity planning tools - to meet these expectations. So what technologies are essential to managing your data center? This interactive session will reveal hardware, software and facilities technologies that data center managers can't live without.

There is a great deal of activity in the market around virtual infrastructure management, from both virtualization vendors and point-product vendors. When building a long-term virtualization management strategy, it is helpful to have a sense of the long-term directions of these key virtualization and management players. This session discusses what to expect on the virtual management front going forward. Come hear where the market leaders are going with virtualization management—from the desktop to the cloud.

Management used to be focused primarily on the availability of network devices, such as switches and routers. During the last few years, the focus of management has evolved to where it typically now includes the performance of both networks and applications. In this session, the panelists will describe the technologies and processes that IT organizations should implement to become more efficient at managing the infrastructure, while simultaneously becoming better at managing the performance of key applications.

Network management is reaching new levels of visibility within the enterprise—evolving from simple configuration and monitoring to a strategic tool essential to cost-effective business operations. Adding mobility to the management mix, however, introduces new challenges, such as mobile device management, for network planners and operations staff alike. Despite the potential complexity, getting the right mix of management capability is the key to minimizing operational expense and maximizing user productivity. This session will examine the latest directions in this essential component of IT—wired and wireless.

The green data center strategy is to maximize current facility, infrastructure and IT investments, coupled with energy conservation tactics. Unfortunately, data centers are not static and the business's insatiable demand for IT services will eventually force you to buy new - whether it be it a new server or storage array, or a new chiller or entire facility. To maximize the green data center's value, this session will present data center managers with strategies to generate both eco and economic benefits today and into the future.

Many organizations lack an overall sense of the best practices for deploying and securing web applications. Despite security practices addressing vulnerability types present within the open web application security project (OWASP) and web application security consortium (WASC) threat classifications, a number of common mistakes are still being made. We will look at five common mistakes that occur when securing web applications and the impact of design flaws on the overall security of an application. Issues such as client-side trust relationships, failure to properly secure application redirection mechanisms, and other elements that can quickly undermine the security of an application, even when diligent security practices are in place.

This is a session for software developers who need a quick but informative overview of the key application-development alternatives for mobile devices. We'll examine the operating systems and development tools, and help you develop strategies for implementing today's - and tomorrow's - information-intensive enterprise applications. We'll also include a few practical examples and reserve time for your questions on development alternatives.

Replicating data over a WAN sounds pretty straight-forward, but it turns out that there are literally dozens of different approaches, each with it's own pros and cons. Which approach is the best? Well, that depends on a wide variety of factors! This class is a fast-paced crash course in the various ways in which data can be replicated, and the pros and cons of each major approach. We trace the data path from applications to disk drives and examine all of the points along the way wherein replication logic can be inserted. We look at host based replication (application, database, file system, volume level, and hybrids), SAN replication (disk arrays, virtualization appliances, caching appliances, and storage switches), and backup system replication (block level incremental backup, CDP, and de-duplication). This class is not only the fastest way to understand replication technology it also serves as a foundation for understanding the latest storage virtualization techniques.

Deduplication technology has changed the economics of storage. With the massive amount of backup data increasing, deduplication allows for an efficient way of storing data. In this session, we'll differentiate de-duplication from other storage techniques. We'll also examine the different approaches to deduplication, including in-line vs. post-process de-duplication systems and central processing unit (CPU) vs. disk-spindle centric systems. Further, we'll discuss the state of the industry and its importance to the overall storage networking puzzle specifically, and what problems de-duplication can and cannot solve.

As the world of information technology changes, the skill set required to lead your IT organization continually evolves.

Attend Day Two of this intensive two-day CIO Boot Camp to learn firsthand from successful CIOs at billion-dollar-plus organizations. Hear about common mistakes, how to avoid making them and how to apply their lessons to your world.

The traditional enterprise communications architecture is evolving as IP networks and software functionality take center stage. Communications may become a data center-based application, or may have elements that are distributed throughout private and public networks and implemented via mashups. Also, the core function of communications is likely to change from voice call control to presence management. This session will help you understand the transition that is under way, and how you should plan for it.

When discussing virtual desktops, most people think of virtual desktop infrastructures (VDI) based on server virtualization technologies. However, there are a number of methods for delivering, provisioning and managing virtual desktops. This session will examine a range of technologies that can be used to deploy and manage virtual desktops, and how to match these technologies with user requirements.

Network Access Control takes "defense in depth" all the way to the desktop. With NAC on your network, every connection can be authenticated and controlled, helping to reduce the risk of malware or malicious people taking hold on the network. Because NAC is the hot buzzword right now, the products can be confusing and the vendors contentious. However, NAC represents the most significant change in the way that networks are secured since the invention of the firewall. Network managers are now being given the tools to create a strong link between users, end systems, desktop workstations, laptops, and access to network resources. With components of end-point security, authentication and access control, these emerging NAC architectures and products offer almost endless options. Your job is to select the right components and pieces to match your own requirements.

This full-day seminar will cover the concepts behind NAC, giving you the tools to understand both single-vendor solutions and multi-vendor NAC architectures from Cisco, Microsoft and the Trusted Computing Group. We'll discuss specific issues in deploying NAC in enterprise networks, and cover key strategies you can use to ensure successful NAC planning and deployment. During the day, a panel of leading NAC experts will the debate issues and take your questions.

Course Agenda
NAC Architecture and End Point Security

NAC basics, including an overview of problems NAC is supposed to solve -- compared to the problems it actually solves

In-depth information on NAC's key components of authentication, end-point security, access control, and management

Design and Deployment of NAC Solutions

What it takes to put NAC into a production network

Five main steps of a NAC deployment NAC Product Architectures

An overview of industry-leading NAC solutions, presented in a vendor-neutral way

How Microsoft, Cisco, and other NAC vendors are working together -- and how they are working against each other
NAC Panel

Audience-led Q&A of NAC technical experts on NAC deployment, architecture, and real-world lessons learned. This is not a marketing pitch. This is your chance to ask NAC veterans about how NAC works in the real world.

NAC Enforcement Strategies.

Where should NAC enforcement go in your network, and what are the pros and cons of each NAC enforcement strategy?

Nine Hard Questions about Network Access Control

Hard questions you should be able to answer about your chosen NAC solution, or hard questions you may want to ask your potential NAC vendors

Who Should Attend

Network managers interested in learning about how NAC will affect network architectures, and in building higher security into networks

Security architects interested in pushing security from the perimeter deep into the network with full access control and authentication of end users

Desktop managers looking to enforce security policy compliance and get on top of regulatory issues with tighter controls

What You Will Learn

What NAC is, and the underlying technologies that make it happen

NAC enforcement options, and when to use various options

NAC architecture and solution choice strategies

Implementation issues

Solid strategies for adding NAC, and pitfalls to avoid

It's now safe to assume that WLANs and Wi-Fi will be with us for the foreseeable future—and some would contend, well beyond that. This session will explore advances in WLANs standards, enterprise-class system architectures, voice and related services, and where large-scale WLAN products will be going over the next few years. We'll also discuss key operational and management issues, and what new product features we can expect to enhance flexibility and scope of mission.

Enterprises are depending more and more on mobile applications to increase productivity and responsiveness. However cellular charges are growing faster than any other element in the networking budget, while security concerns continue to multiply. With the growing use of mobile applications, networking departments will have to develop systems and procedures to allow them to manage, maintain, and secure the increasing number of laptops, smartphones, and other mobile devices that are now becoming an important part of their network.

While security concerns will inevitably attract management attention, they represent only one aspect of mobile device management. Enterprises need systems to configure and provision mobile devices, maintain and update their software, coordinate device replacement, and address repairs, replacements, and plan for all other scenarios.

This workshop is designed to help enterprise IT departments to develop systems to manage the growing assortment of mobile devices users are demanding. The program will feature a discussion of the full range of vulnerabilities inherent in each of the major wireless services and the best practices we have found for addressing them.

Course Outline

Mobile Device Management * Defining the Task * Importance of a Mobile Policy * Device Provisioning, Configuration, and Delivery * Record Keeping and Administration * Help Desk, Emergency Restoration< * Software Maintenance: O/S, Applications and File Back-up * Security Enforcement * Device Repair and Replacement * Upgrades and Secure Disposal

Mobile Security Overview * Major Areas in Network Security * Emerging Security Concerns * Defense in Depth Concepts * Wireless Threat Analysis * Developing Areas In Network Security
- Network Access Control
- Data Loss Prevention
- Biometrics
- New Options for Two-Factor Authentication * Building a "Culture of Security"

Wi-Fi Security Options * Basic Security Exposures * Emerging Wi-Fi Threats: RF Jamming, Association Floods, Disassociation Attacks, CTS Spoofing, Misconfigured APs * Encryption Options: WEP, IPsec Overlay, WPA, 802.11i/WPA2 * WEP and WPA Security Flaws * Authentication: 802.1x Extensible Authentication Protocol Options * Wireless Intrusion Detection/Prevention Systems * Current Best Practices for WLAN Security

Cellular 2.5/3G Security Elements * Cellular Security Elements: Authentication, Encryption * Limits and Vulnerabilities in Cellular Security * Extending the Security Profile

Security in WiMAX * Basic Network Configuration * Defined Security Options * Threat Analysis and Current Best Practices

PDA/Smartphone Security * PDA/Smartphone Threat Analysis - Entrance Vectors
- Lost Stolen Devices
- Mobile Malware Review * Mobile Device Security Tools and Techniques * Best Practices in Protecting Smartphones and PDAs

Developing a Mobile Security Policy

Who Should Attend
Wireless network managers and security specialists who need a more clear understanding of the challenges involved in managing a network of mobile devices, security threats posed by the various wireless networks, and the current best practices for dealing with them.

You Will Learn
This session is designed to help managers understand the management and security issues involved in the full range of wireless networks and mobile devices.

Choice of Morning and Afternoon Workshops
Mobile Application Deployment Strategies
Infrastructure Planning and Security for Wireless LANs
Fundamentals of Mobile Broadband: Technologies, Systems, Devices
Voice over Wireless LAN and Fixed Mobile Convergence

Morning Sessions
8:30 AM -11:45 AM
Session A:
Mobile Application Deployment Strategies
Instructor: Nathan Clevenger

Now that everyone in your company has mobile access to their email, how can that investment be taken to the next level by enabling new capabilities and extending additional functionality to their mobile devices? From sales force automation and mobile business intelligence to knowledge management and workflow automation, what are the mobile applications that could increase workforce productivity and efficiencies within your organization? This workshop will give you the information and tools you need to develop a strategy for mobility that can provide tangible and often dramatic benefits for your business.

Session B:
Infrastructure Planning and Security for Wireless LANs
Instructor: Michael Finneran

Enterprise wireless LANs (WLANs) are in the midst of a major upgrade as networks of stand alone access points are being replaced with centrally controlled wireless LAN switching systems. While virtually all large-scale deployments are being built on centrally-controlled WLAN switching systems, users must now choose among centralized, distributed, and collaborative architectures. That WLAN infrastructure will also need to address the new higher-capacity 802.11n radio link, which introduces a number of complications regarding network design, testing, spectrum planning, and access point powering.
This workshop is designed to bring you up to speed on the major developments in WLANs. While it features a brief overview of WLAN technologies, the program assumes a fundamental understanding of the basic concepts and addresses the developing areas in WLAN technology.

Afternoon Sessions
1:15 PM -4:30 PM
Session A:
Fundamentals of Mobile Broadband: Technologies, Systems, Devices
Instructor: Craig Mathias

It is now very clear that mobile computing and wireless networking are becoming the default vehicles for professionals needing access to enterprise IT resources. This workshop will cover all major and emerging broadband wireless technologies and systems, including advances in the IEEE 802.11 wireless-LAN standard and both today's 3G and tomorrow's 4G wide-area wireless services.

Session B:
Voice over Wireless LAN and Fixed Mobile Convergence
Instructor: Michael Finneran

Research indicates that over 70% of large enterprise organizations either use voice over WLAN technology or plan to add it within the next 12 months. Up until now, WLAN voice has been deployed on a small scale in a few industry vertical markets like health care, retail, and materials handling. That capability is now being extended to the general office population where it can be used to reduce cellular costs, increase productivity, and improve accessibility for key personnel. However, to deliver enterprise quality voice service, the WLAN must support the required handoff, quality of service, and battery conservation features along with providing the necessary capacity and management capabilities. This workshop is designed to bring you up to speed on the latest developments in WLAN voice, provide the background you will need to assess you current infrastructure, and understand the various options for implementing fixed mobile convergence and mobile unified communications.

First there was fixed/mobile convergence, getting the cellular handset on the PBX. Then came mobile/mobile convergence, with handoffs between cellular and Wi-Fi. The next step in the evolution of mobility is unified mobile communications, provisioning all of the voice and data services available in the office to mobile users. With systems implementing this capability now becoming available, mobile Unified Communications (UC) is a key direction that will become a key tool for enterprise IT and telecom professionals.

The introduction of new IP based technologies into network environments as well as growth in existing IP based infrastructure presents significant challenges for even the most experienced professionals and groups to manage. Attend this session to discover how to ease IP address management for today's network while keeping your existing infrastructure and network growing smoothly for tomorrow.

Network Access Control takes "defense in depth" all the way to the desktop. With NAC on your network, every connection can be authenticated and controlled, helping to reduce the risk of malware or malicious people taking hold on the network. Because NAC is the hot buzzword right now, the products can be confusing and the vendors contentious. However, NAC represents the most significant change in the way that networks are secured since the invention of the firewall. Network managers are now being given the tools to create a strong link between users, end systems, desktop workstations, laptops, and access to network resources. With components of end-point security, authentication and access control, these emerging NAC architectures and products offer almost endless options. Your job is to select the right components and pieces to match your own requirements.

This full-day seminar will cover the concepts behind NAC, giving you the tools to understand both single-vendor solutions and multi-vendor NAC architectures from Cisco, Microsoft and the Trusted Computing Group. We'll discuss specific issues in deploying NAC in enterprise networks, and cover key strategies you can use to ensure successful NAC planning and deployment. During the day, a panel of leading NAC experts will the debate issues and take your questions.

Course Agenda
NAC Architecture and End Point Security

NAC basics, including an overview of problems NAC is supposed to solve -- compared to the problems it actually solves

In-depth information on NAC's key components of authentication, end-point security, access control, and management

Design and Deployment of NAC Solutions

What it takes to put NAC into a production network

Five main steps of a NAC deployment NAC Product Architectures

An overview of industry-leading NAC solutions, presented in a vendor-neutral way

How Microsoft, Cisco, and other NAC vendors are working together -- and how they are working against each other
NAC Panel

Audience-led Q&A of NAC technical experts on NAC deployment, architecture, and real-world lessons learned. This is not a marketing pitch. This is your chance to ask NAC veterans about how NAC works in the real world.

NAC Enforcement Strategies.

Where should NAC enforcement go in your network, and what are the pros and cons of each NAC enforcement strategy?

Nine Hard Questions about Network Access Control

Hard questions you should be able to answer about your chosen NAC solution, or hard questions you may want to ask your potential NAC vendors

Who Should Attend

Network managers interested in learning about how NAC will affect network architectures, and in building higher security into networks

Security architects interested in pushing security from the perimeter deep into the network with full access control and authentication of end users

Desktop managers looking to enforce security policy compliance and get on top of regulatory issues with tighter controls

What You Will Learn

What NAC is, and the underlying technologies that make it happen

NAC enforcement options, and when to use various options

NAC architecture and solution choice strategies

Implementation issues

Solid strategies for adding NAC, and pitfalls to avoid

You have heard good things about VDI, but is there really a business case for moving to a virtual desktop infrastructure? Whether you are just starting to evaluate desktop virtualization or have started implementing virtual desktops, building a business case for your next phase can help you get the investment dollars you need to move forward. This session will give you the information you need to begin to create that business case and help your management understand how desktop virtualization can reduce your total cost of ownership (TCO), including your ongoing opex costs.

Building an effective information security program today requires the right blend of leadership, managerial and technical skills that are much different from even as little as 5 years ago. Organizations are merging, reorganizing, requiring that more be done with fewer resources, and reacting to government regulations at a faster pace. Meanwhile, the threats to the organizational information assets are increasing as information is no longer contained solely within the corporate brick and mortar walls. This comprehensive workshop will provide the roadmap for the security officer to define their role, establish a strategic vision, develop the necessary security functions, and turn the vision into reality through security projects and actions.

Course Outline

Role and organizational placement of the Security Officer

Establishing a strategic vision "Mindmap™"

Defining security functions/components

Risk analysis/management and Systems Security Plans

Selling and communicating information security to executives/Board of Directors

Core competencies - the "soft stuff"

Addressing regulatory (HIPAA, GLBA, FISMA, PCI, SOX, EU, SB1386)/standards/framework (COBIT, ISO27001/2, NIST 800-53, DISA, FISCAM, ITIL) compliance through security governance initiatives

Leveraging personality differences using MBTI™ to build effective teams

Communicating with and maximizing the value of internal and external auditors

Career vs. Job management and pitfalls to avoid

Turning visions into actionable projects to protect the information assets

Who Should Attend
New security officers establishing security programs, as well as experienced security officers desiring to enhance their capabilities learning from the experiences of others (successes and failures).

You Will Learn
The key components necessary to build an effective, cost-conscious information security program that is right for your organization to adequately protect the critical information assets.

This is an exciting time in the field of Storage and Storage Networking. The advances in disk technologies with the move to integrate Solid State Disks with Hard Disk Drives are being brought to RAID controllers. The blending of storage, server and network Virtualization brings greater flexibility and asset utilization for customers and their IT infrastructure. The increasing performance potential in the storage network with advances in PCI Express, InfiniBand, IP SANS and the Fibre Channel over Ethernet initiatives continue to push the envelope of innovation. The concept of a Unified Data Center fabric promise reductions in cost and increases in performance for the future. A panel of storage and storage networking vendors will be on hand to answer questions and present the merits of their offerings, how they are approaching innovation and what the future holds.

Cloud computing is big news, promising unlimited capacity and pay-as-you-go economics, plus connections to an always-on world. Enterprises are excited about cloud computing but little of it is ready to use yet. Clouds present security risks, and many enterprise applications have to be completely rewritten to run on scalable clouds. Licensing is complicated, and privacy's a concern.

Enterprise Cloud Summit at Interop is the industry's only event focused on how traditional enterprises can adopt cloud computing models. Featuring panels of thought leaders, candid conversations with industry luminaries and hands-on real-world demonstrations that showcase the promise—and risk—of on-demand computing, Cloud Summit is a no-holds-barred reality check to help CIOs and senior IT management better understand enterprise cloud computing.

Regulatory mandates such as the Health Insurance Portability and Accountability Act (HIPAA), Gramm-Leach-Bliley Financial Services Modernization Act, Homeland Security, and Sarbanes-Oxley Act are driving many organizations to revise and upgrade their IT and information security programs. A user centric secured dynamic enterprise uses a network embedded security infrastructure that delivers the controls and audit required for organization wide governance and compliance, allowing organizations to benefit from reduced risk of security breaches.

Network access control (NAC) has been offered as the "Swiss Army knife" of IT security solutions. It promises to provide authentication, policy enforcement, identity and access management, ongoing security for the life of a connection, seamless usage in any NAC-enabled network, in addition to many other capabilities. If NAC is the answer, then what are the right questions to ask? This session will provide a realistic perspective on what NAC can and cannot provide in regards to information security. Concepts that will be discussed will include an update on vendor interoperability and standards; case studies of successful and not-so-successful implementations; an overview of what NAC truly can and cannot provide; discussion of both network and application requirements; and what the future holds for NAC.

One of the most continually challenging aspects of network operations is the timely recognition and troubleshooting of application performance issues. While automated recognition and recovery sounds feasible in theory, it is difficult to deliver due to the constantly changing nature of the managed environment. This session will focus on the state-of-the art technologies and practices for automating the identification and analysis of application performance issues using data from multiple viewpoints - from the remote site to the data center, and from the network layer to the application layer.

The traditional enterprise communications architecture is evolving as IP networks and software functionality take center stage. Communications may become a data center-based application, or may have elements that are distributed throughout private and public networks and implemented via mashups. Also, the core function of communications is likely to change from voice call control to presence management. This session will help you understand the transition that is under way, and how you should plan for it.

The traditional private branch exchange (PBX) players are struggling to keep up with the large software and networking companies that have encroached on the enterprise market. Meanwhile, these new entrants are battling among themselves for dominance. This session will review the status of the legacy and new competitors, and will handicap their chances for success—with the goal of helping you understand where your investments should go.

Wireless is a notoriously difficult space for engineers - caught between the unforgiving laws of physics and the economic requirements inherent in designing, building and manufacturing products. And yet, talented researchers and developers continue to push throughput, range and reliability, all the while lowering costs and power requirements. This session will provide an update on the latest development in wireless, including gigabit wireless LANs, orthogonal frequency division multiple access (OFDMA—the basis of most 4G technologies) and advanced antennas. If you want to know what's next in wireless, and what it will mean to you, this is the place.

Ensuring that you have all of the pieces in place for a future-proofed data center that can support new and emerging applications will be highlighted. We will explore how key data center technologies such as virtualization, advanced power management and 10 Gigabit Ethernet impact power and cooling demands as well as lay a foundation for future initiatives.

In this session, Efi Gatmor will announce the next evolutionary step in WAN Optimization and how the latest technology innovations will radically advance the mobility, scalability, affordability and unique collaborative benefit of WAN Optimization technology, making clear for the first time how organizations can make consolidation and mobility work in tandem to deliver business efficiency and add to the bottom line.

It's now safe to assume that WLANs and Wi-Fi will be with us for the foreseeable future—and some would contend, well beyond that. This session will explore advances in WLANs standards, enterprise-class system architectures, voice and related services, and where large-scale WLAN products will be going over the next few years. We'll also discuss key operational and management issues, and what new product features we can expect to enhance flexibility and scope of mission.

It's now safe to assume that WLANs and Wi-Fi will be with us for the foreseeable future—and some would contend, well beyond that. This session will explore advances in WLANs standards, enterprise-class system architectures, voice and related services, and where large-scale WLAN products will be going over the next few years. We'll also discuss key operational and management issues, and what new product features we can expect to enhance flexibility and scope of mission.

There's a new term in the SaaS dictionary: Software plus Service. Companies like Microsoft want to leverage their desktop dominance to marry the convenience of desktops with the ubiquity of on-demand services. Run-anywhere applications like Adobe AIR, as well as remote desktop technology, may mean your next SaaS application is a software/service hybrid. This panel of vendors discusses why Software plus Service is getting a closer look.

Just as wireless is a broad set of technologies, each with its own mission and capabilities—any complete enterprise mobility strategy will include a potentially broad combination of wireless networks, mobile devices, software and applications, and management strategies and tools. Determining the optimal mix in any given case, however, can be daunting. This session will present the options, and explore potential solutions by way of examples and case studies of what works—and what doesn't.

Never before has IT been so close to the center—and success—of organizations. Never before have corporate governance policies and procedures, risk management and regulatory compliance seen the emphasis—or had the impact—that they do today. Mobility can compound the challenges of address this requirements; therefore, solid strategies and tools are essential. Find out what the experts recommend—and what successful companies are doing—in this vital session.

SANs are no more than "virtual SCSI Cables". SAN plumbing! Yet, we spend heavily on this plumbing; our storage network infrastructures. This workshop examines why organizations implement NASs and SANs. It provides a comprehensive technical examination of fibre channel, iSCSI and various IP Storage technologies. The workshop also examines the practical problems faced in the heterogeneous world where the "any-to-any" connectivity provided by SANs can present more problems than it solves. You will learn the best way to continue to gain asset utilization in a mixed technology world.

Techniques used to overcome issues through the use of zoning, persistent binding and virtual fabrics. The workshop identifies components and products that make up a NAS or SAN, examines the design and performance aspects of a SAN and finally explores where storage networks are headed over the next few years.

Course Outline

Networks vs. Storage Concepts

Why DAS, NAS & SAN are all relevant

Fibre Channel

IP Storage

Fibre Channel vs. IP Storage Performance Comparisons

Fibre Channel & IP Storage: When & Why

Storage Networking Products & Vendors

Storage Networking Futures

Data Center Ethernet and FCoE

Who Should Attend
Anyone who designs, implements, manages, specifies or selects storage networking technologies. IS/IT technical staff and managers, product developers, systems integrators, systems engineers and technical marketing personnel. Anyone who wants to understand more about storage networking solutions and technologies

You Will Learn
How to separate the myth from reality of the various storage networking technologies and give you a better understanding what storage networks can and cannot do for you.

This is an exciting time in the field of Storage and Storage Networking. The advances in disk technologies with the move to integrate Solid State Disks with Hard Disk Drives are being brought to RAID controllers. The blending of storage, server and network Virtualization brings greater flexibility and asset utilization for customers and their IT infrastructure. The increasing performance potential in the storage network with advances in PCI Express, InfiniBand, IP SANS and the Fibre Channel over Ethernet initiatives continue to push the envelope of innovation. The concept of a Unified Data Center fabric promise reductions in cost and increases in performance for the future. A panel of storage and storage networking vendors will be on hand to answer questions and present the merits of their offerings, how they are approaching innovation and what the future holds.

Soft Skills Development for the technical professional is often overlooked and underestimated. Like a computer system requiring both hardware and software to provide system benefits, technical professionals need hard skills and soft skills in their Professional Development. This Workshop provides an entertaining and informative set of practical tips and tricks that technical presenters can incorporate and addresses traps that they can fall prey to. This is a practical approach to integrating commonly used tools and improving both the presentation creation and delivery of technical topics. The ability to build clear technical messages and to communicate those messages is as important as the message itself. You will build magnificent technical presentations from now on!

Course Outline

Technical people do it backwards!

Gathering acorns!

What makes an "atrocious" presentation?

Key tips and tricks for building successful presentations

Avoiding presentation delivery traps

Answers vs. Questions Presentations

Power Statements

Presentation Creation and Delivery

The role of the brain

Useful Presenter Tool bag items

And much more

Who Should Attend
IS/IT technical staff and managers, integrators, systems engineers and technical marketing personnel. Anyone who wants to understand more about how one can create and present technical topics effectively from someone who has learned making every mistake in the book yet maintains a successful storage networking education business.

You Will Learn
Improved presentation creation and delivery skills using real world, personal examples of "what to do" and "what not to do".

As virtualization implementation progress, the key to realizing the full potential of virtual infrastructures is though advanced management and automation. This session is a primer on advanced management capabilities such as dynamic workload balancing, high availability, disaster recovery, capacity and performance management, and automated policy-based workflows. It will discuss the value of implementing advanced management features and describe the landscape of solution vendors, from start-ups to long-time industry leaders.

Articles often describe the value that virtualization technologies can bring to IT but what is it really like to implement server virtualization? What are the "gotchas" to avoid? Does desktop virtualization really work? Does it really offer the benefits that the vendors are touting? Hear about the experiences of those who have implemented various virtualization solutions. Find out what strategies worked and which ones didn't. Listen to accounts of life in the trenches, and learn what to consider for your next steps in your own implementations of virtual infrastructure.

Virtualization is great, but the business application is king! Getting your virtual infrastructure to perform optimally is essential to meeting application service levels. This requires performance monitoring and management; capacity management and chargeback; and troubleshooting tools that successfully navigate the complexities of the entire virtual infrastructure including servers, storage and networking. This session introduces some of the ways IT can address application performance and capacity management across the virtual infrastructure.

There is a great deal of activity in the market around virtual infrastructure management, from both virtualization vendors and point-product vendors. When building a long-term virtualization management strategy, it is helpful to have a sense of the long-term directions of these key virtualization and management players. This session discusses what to expect on the virtual management front going forward. Come hear where the market leaders are going with virtualization management—from the desktop to the cloud.

When discussing virtual desktops, most people think of virtual desktop infrastructures (VDI) based on server virtualization technologies. However, there are a number of methods for delivering, provisioning and managing virtual desktops. This session will examine a range of technologies that can be used to deploy and manage virtual desktops, and how to match these technologies with user requirements.

You have heard good things about VDI, but is there really a business case for moving to a virtual desktop infrastructure? Whether you are just starting to evaluate desktop virtualization or have started implementing virtual desktops, building a business case for your next phase can help you get the investment dollars you need to move forward. This session will give you the information you need to begin to create that business case and help your management understand how desktop virtualization can reduce your total cost of ownership (TCO), including your ongoing opex costs.

This is a session for software developers who need a quick but informative overview of the key application-development alternatives for mobile devices. We'll examine the operating systems and development tools, and help you develop strategies for implementing today's - and tomorrow's - information-intensive enterprise applications. We'll also include a few practical examples and reserve time for your questions on development alternatives.

In this session wireless security experts will address common, yet detrimental mobility, security, reliability, and cost-related issues associated with wireless networks. Learn how to convert these potential vulnerabilities into advantages that can help organizations thrive.

As data centers and enterprise networks continue to deploy advanced applications such as virtualization, cloud computing and SAN/LAN convergence, it becomes necessary to look at upgrading the existing infrastructure to 10G Ethernet. This panel of industry experts will present an overview of the technologies available and the deployment challenges in rolling out 10G Ethernet networks. Gain the latest information about these technologies and decision criteria to guide deployments. Topics include: virtualization, cloud networking, protocols (iSCSI, FCoE, PCIe 3.0), media choices, and SAN/LAN convergence.

First there was fixed/mobile convergence, getting the cellular handset on the PBX. Then came mobile/mobile convergence, with handoffs between cellular and Wi-Fi. The next step in the evolution of mobility is unified mobile communications, provisioning all of the voice and data services available in the office to mobile users. With systems implementing this capability now becoming available, mobile Unified Communications (UC) is a key direction that will become a key tool for enterprise IT and telecom professionals.

IT Process Automation (ITPA) holds great promise for reducing IT operational expenses. By freeing and reassigning personnel from repetitive administration, projects that offer competitive business advantages can be implemented faster. As an emerging technology, there is healthy skepticism over ITPA's benefits. However, it can make IT an efficient business enabler. Take steps today to ready your environment for ITPA: ? Identify automation candidates ? Evaluate process maturity ? Rank candidates by value ? Identify needed tools ? Prepare staff

Getting blamed for performance problems? Don't let the foundation of your network be the bottleneck! This workshop covers how to troubleshoot Ethernet and switched networks. In most cases, networks are designed and installed, but never thoroughly tested to make sure they are performing as they were designed. The instructor will review the operation of Ethernet and the types of errors that typically occur. Ethernet topics include Ethernet Signaling, Fast Link Pulse, CRC/Alignment Errors, Collisions and Fragments. The switching portion of the course examines the basics of switch and spanning tree operation. This overview provides the basis for covering troubleshooting techniques in the switched environment. Plan to leave this course with the skills necessary to successfully test and troubleshoot the physical and data link layers of today's Ethernet networks.

Course Outline

Overview of Ethernet operation

Impact of Ethernet Errors

Measuring network performance

Troubleshooting Ethernet networks

Overview of Switching technologies

Packet capture and analysis in switched environments

Troubleshooting tool matrix, what to use and when

Who Should Attend
This course is intended for network administrators, designers, and analysts that are responsible for Ethernet networks.

You Will Learn
Students will be prepared to test existing Ethernet networks to determine if they are operating properly and how to quickly isolate and resolve problems - should they exist.

Packet capture and analysis, network utilization and error monitoring, throughput measurement - these can all be done using free Open Source tools available today on the Internet! This workshop focuses on a handful of tools that can be used for troubleshooting a wide variety of network and application problems.

The instructors will take attendees through a series of trace files from real networks to show how protocols should and should not work. How and where to capture packets will be covered.

Filter examples for Wireshark and configuration examples for MRTG will be provided as part of this course. The attendees will leave the class with the tools and skills necessary to begin troubleshooting problems upon returning to work. A CD containing each of the tools will be provided, along with same trace files.

Course Outline

Open Source Troubleshooting Tools, Best of the Best

Packet Capture and Analysis using Wireshark

The Basics of Protocol Analysis

Measuring Network Throughput with Iperf

Monitoring SNMP devices using MRTG

Who Should Attend
This course is intended for network administrators, designers and analysts that are responsible for determining why network and applications are not running as fast as they should.

You Will Learn
Attendees will learn how to capture and analyze packets, measure network throughput and monitor network utilization all using Open Source tools.

Many factors contribute to the convergence of facilities and IT, including power, cooling and virtualization, all factors in data center design. IT managers need more than diagrams and spreadsheets to manage merging infrastructure. This session will address strategies and real-time tools required to assess, plan and manage complex data centers.

As the world of information technology changes, the skill set required to lead your IT organization continually evolves.

Attend Day One of this intensive two-day CIO Boot Camp to learn firsthand from successful CIOs at billion-dollar-plus organizations. Hear about common mistakes, how to avoid making them and how to apply their lessons to your world.

As the world of information technology changes, the skill set required to lead your IT organization continually evolves.

Attend Day Two of this intensive two-day CIO Boot Camp to learn firsthand from successful CIOs at billion-dollar-plus organizations. Hear about common mistakes, how to avoid making them and how to apply their lessons to your world.

Hear about the future of technology from visionary leaders.